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Norton Mobile Security 3.15 for Android now available!

Hi Everyone,

An update for Norton Mobile Security 3.15 for Android is now available on the Google Play!

The FAQ below addresses some common questions:

1. What is the version number for this patch?

    The version number is for Android.

2. How can I receive this update?

We are deploying the update in a phased manner. We have released the patch to randomly selected customers, and will then monitor our telemetry, as well as this forum, for any problems or issues.  Once we have confirmed the effectiveness of the patch, we will make it available to all customers.

Later, You can receive the update through Auto Update or by visiting the Google Play(link is external). Go to Settings -> About to verify if you have received the update.

For users who do not have access to Google Play, please refer to the following KB https://support.norton.com/sp/en/us/norton-mobile/current/solutions/v116457497_EndUserProfile_en_us to install Norton Mobile Security.

3. What are the languages this update is available for?

    All supported languages 

4. What are the changes in this release?

  • Added Safe Search feature to provide customers with a proactive protection while browsing the internet 

  • Security Lock/Device Admin feature is now required for the Anti-Theft feature.

  • Change in Anti-Theft setup in order to accommodate Android 6.x where it allows customers pick and choose what permissions to allow an app to use. Anti-Theft now requests different permissions for each feature. (NMS Web Portal will also inform customers that they need to turn on permissions for a specific feature if the permission is turned off.)

  • Removed Android 2.3 and 3.x support. NMS will now require Android 4.0.3 and above. (Existing customers using a version less than Android 4.0.3 can use the following KB to install the last supported NMS version on their device:https://support.norton.com/sp/en/us/norton-mobile/current/solutions/v116377402_EndUserProfile_en_us)

  • Other backend fixes.

5. Where can I post my queries?

    Visit our Norton Mobile Security forum to post your queries.