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Norton ID Safe - iPhone app not working
The Norton ID Safe app on my iPhone 7 has stopped working. I have removed and reinstalled the App (version 5.0.187, iOS version 11.1.2), and rebooted the phone. I can log into my vault fine from other devices, and also through the browser on this same iPhone - just not this app.
When I launch the App I have to accept the T&Cs by clicking 'Agree & Launch'. It then asks me for my Norton Account username and password. It then says - 'Redirecting... please wait' and then says 'Server Error. We're working to resolve an issue that prevents us from completing your request. Try again later. (-2022)'. The only option is 'Close'.
Not sure how long I need to wait before trying again 'later', but a couple of hours hasn't helped. The Norton status page doesn't mention any current problems, so I guess the problem is at my end.
Any ideas, please?