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iOS apps disappear at Time Supervision lock and don't reappear

Each night when the Time Supervision locks the iPhone 6S, all of the downloaded apps and App Store disappear from the device.  They do not reappear the next morning when Time Supervision unlocks.  The Settings on the phone have the restrictions overridden to not allow downloading of apps. Which is why I believe all the apps and App Store app disappear.  The only solution I've found is to Turn off the Norton Family for the Child and turn it back on. I cannot do this every day.  I need a solution.

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Re: iOS apps disappear at Time Supervision lock and don't reappear

We are investigating on this issue ... 

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Re: iOS apps disappear at Time Supervision lock and don't reappear

I should also mention, this has been an intermittent problem but is now occurring 'almost' every day.  It started around 2 weeks ago. His 6s phone has the latest iOS update. The phone is new as of mid-June this year.  Let me know if you need any other specifications.  thanks.

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