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Why Norton Internet Security Unable to Scan?

Norton Antivirus gives an error during the scan. I need a basic guide on how to fix Norton error that you encounter while performing a scan.

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Re: Why Norton Internet Security Unable to Scan?

For Norton technical issues please include details for faster assistance from our forum Gurus and contributors:

  • This is a public community. Please DO NOT post any Personally Identifiable Information (PII) such as your email address, product key or phone number
  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot
  • Steps to reproduce issue

Please, what is the error?  what is the error message? 

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