Please Sign In with Norton Account to Ask a Question or comment in the Community
Gepostet: 2022-04-27 | 17:04 · Bearbeitet: 2022-04-27 | 17:07 · 4 Antworten · Permanenter Link · Übersetzung:
Hi! I cancelled my automatic yearly renewal subscription on 06/04/22. When can I get my refund of AUD$194.99? Thank you.
Gepostet: 2022-04-27 | 17:21 · Permanenter Link
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558
Gepostet: 2022-05-01 | 06:48 · Permanenter Link
The online Refund request is not working. It does not react to your clicks. Why is everything related to cancelation of subscription or refund is not working? Is it a Norton policy "never ever refund"?
Gepostet: 2022-05-01 | 07:16 · Bearbeitet: 2022-05-01 | 08:10 · Permanenter Link
Leo1984:The online Refund request is not working. It does not react to your clicks. Why is everything related to cancelation of subscription or refund is not working? Is it a Norton policy "never ever refund"?
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.
https://support.norton.com/sp/en/us/home/current/autorenew
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Contact Norton Support ->
Chat Support: Chat Now
Phone Support: View local phone numbers
regarding Chat Support: Chat Now
Please allow all Norton pages content.
Please turn off ad blocker, tracking prevention and VPN.
Chat Support -> Please review:
https://community.norton.com/en/comment/8522626#comment-8522626
Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".
regarding Phone Support: View local phone numbers
Please allow all Norton pages content.
Please turn off ad blocker and VPN.
Please share your geo-location/country.
Maybe, I can post Norton Support phone number, if you want?
Are you United States?
Twitter Norton Support
https://twitter.com/NortonSupport
Gepostet: 2022-05-01 | 08:16 · Bearbeitet: 2022-05-01 | 08:28 · Permanenter Link
eduardo tadena:Hi! I cancelled my automatic yearly renewal subscription on 06/04/22. When can I get my refund of AUD$194.99? Thank you.
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Australia
This thread is closed from further comment. Please visit the forum to start a new thread.