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1 Dec 2022 update failed?

Gepostet: 2022-12-01 | 10:46 · 2 Antworten · · Übersetzung:

Today my Live Update installed a ~130 MB update and patch to Norton 360 on Windows 10.  I later rebooted the system, and now I cannot access the usual interface to Norton 360.  When I click on the icon, at first nothing happens, and eventually I get a pop-up window saying "You Are Protected".  There seems to be no way to access the usual interface to run the normal tasks.  This pop-up window has a "settings" and "help" control, but neither one does anything.  Did this update fail to install properly?  Can I roll back to yesterday's version, or do I need to uninstall the product altogether?

Labels: LiveUpdate, Windows 10

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Re: 1 Dec 2022 update failed?

Gepostet: 2022-12-01 | 12:49 · Permanenter Link

i noticed after my update today ( applied patch ) went thru the update and restart it took me to the newer screen ( not classic view)

i check in settings and its set for classic view , so not sure what happened

i havent restarted yet so cant say if this will go back to classic view or if i will get the other screen option when restarted or any other change i may notice

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Re: 1 Dec 2022 update failed?

Gepostet: 2022-12-01 | 15:08 · Permanenter Link

When I got the patch, I ran LiveUpdate a second time and got another patch. I installed that and ran LiveUpdate again and go No Updates available message. Then I restarted the computer, even though  Norton says it is not necessary. But it can make a difference. Be sure you are using the Restart command. Not Shutdown and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here.

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