For a few days now, Norton Family has been constantly blocking the cell phone of one of my children. Even the first time it uses the mobile phone in the morning, it is beeing blocked for exceeding the time limit. When i approve a time extension, it again blocks long before reaching the usage time.
The family dashboard shows incorrect usage times for this device - currently:
Norton Family shows 5h 18m
Android info on the device shows 1h 15h (which is true).
The problem exists only on one device (Samsung G20). On the identical device of the brother the time limit works as it should - also on the other devices.
The usage time is set to 2h.
Norton Family V126.96.36.199
Thanks for support on this.