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Norton Family report and popups language

Gepostet: 2023-01-29 | 03:45 · 3 Antworten · · Übersetzung:

Hello,

i have set up English everywhere. But for no reason i receive popups and email report in Chinese.

I would like if system start respect my chosen language and send me reports in proper chosen language, not in nonsense i didn't chose.

Thank You in advance.

Labels: Alert Me, Email Alerts, Android, Install/Setup, Monthly/Weekly Reports, Norton Family Browser, Norton Family Portal, Search Supervision, Time Supervision, Tampering protection, Windows 11, Web Supervision
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Re: Norton Family report and popups language

Gepostet: 2023-02-05 | 21:40 · Permanenter Link

Hi Sanhedo,

I appreciate your patience. We have changed the language to English in the backend for your account.

Could you please confirm if the following email you got is in English?

Thanks & Regards,
Norton Family Team.

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Re: Norton Family report and popups language

Gepostet: 2023-01-30 | 00:01 · Permanenter Link

Hi Sanhedo,

Thanks for reaching out to the Norton Family Forum. We are working on it; once we change the language to English, we will update the thread.

Thanks and Regards,
Norton Family Team.

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Re: Norton Family report and popups language

Gepostet: 2023-02-05 | 21:40 · Permanenter Link

Hi Sanhedo,

I appreciate your patience. We have changed the language to English in the backend for your account.

Could you please confirm if the following email you got is in English?

Thanks & Regards,
Norton Family Team.

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Re: Norton Family report and popups language

Gepostet: 2023-02-06 | 08:58 · Permanenter Link

Hello,

i can confirm, emails and notifications is in english now.

Thank you

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