Dieser Thread braucht eine Lösung.
Danksagungen0

Unable to Submit Dispute on False Positive

Gepostet: 2023-01-30 | 19:14 · 5 Antworten · · Übersetzung:

Hello,

 My affiliate link for the offer landing page  “Easy Canvas Print” as follow has been wrongly flagged by Norton as dangerous webpage- phishing. Please refer to the following URLs for the false positive.

https://safeweb.norton.com/report/show?url=https%3A%2F%2Fwww.easycanvasp...

https://safeweb.norton.com/report/show?url=https%3A%2F%2Fwww.easycanvasp...

The webpage should be classified as shopping only and not "phishing" and it concerns printing of pictures and photos on canvas. I wanted to submit a dispute via the Safeweb dispute process but could not do so as it is stated that the site is under review and to review the rating after 48 hours and submit dispute. However, the review is pending for a long time already and far exceeding 48 hours. I have sent several email via feedback channel to Norton but received no response. Thus, I have no way to submit the site dispute to Norton to remove the false positive.

Anyway to communicate with Norton to remove the false positive since the feedback channel is not working either?

MengSeng

Dateianhang: 
Image icon site under review for a long time and hence I could not submit a dispute

Antworten

Danksagungen0

Re: Unable to Submit Dispute on False Positive

Gepostet: 2023-01-31 | 02:09 · Bearbeitet: 2023-01-31 | 03:02 · Permanenter Link 

https://www.easycanvasprintsdeals.com/ecp/ecp-canvas-deal/offerid/

https://safeweb.norton.com/report/show?url=https://www.easycanvasprintsdeals.com/ecp/ecp-canvas-deal/offerid/ = Warning -> Phishing | Shopping

https://www.easycanvasprintsdeals.com/ecp-canvas-deal/offerid/

https://safeweb.norton.com/report/show?url=https://www.easycanvasprintsdeals.com/ecp-canvas-deal/offerid/ = Safe -> Shopping

https://easycanvasprintsdeals.com/

https://safeweb.norton.com/report/show?url=https://easycanvasprintsdeals.com/ = Safe -> Shopping

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

Danksagungen0

Re: Unable to Submit Dispute on False Positive

Gepostet: 2023-01-31 | 02:58 · Bearbeitet: 2023-01-31 | 03:01 · Permanenter Link 

https://www.easycanvasprintsdeals.com/ecp/ecp-canvas-deal/offerid/

https://safeweb.norton.com/report/show?url=https://www.easycanvasprintsdeals.com/ecp/ecp-canvas-deal/offerid/ = Safe -> Shopping

Danksagungen0

Re: Unable to Submit Dispute on False Positive

Gepostet: 2023-01-31 | 18:34 · Permanenter Link

Thanks for the comments. I still see the red flag for the following two urls as follows:

https://www.easycanvasprintsdeals.com/ecp/ecp-canvas-deal/?

https://www.easycanvasprintsdeals.com/ecp/ecp-canvas-deal/?offerid=

The red flags as seen at Norton are as follows respectively:

https://safeweb.norton.com/report/show?url=https%3A%2F%2Fwww.easycanvasp...

https://safeweb.norton.com/report/show?url=https%3A%2F%2Fwww.easycanvasp...

Can anyone help?

Danksagungen0

Re: Unable to Submit Dispute on False Positive

Gepostet: 2023-01-31 | 22:23 · Bearbeitet: 2023-01-31 | 22:29 · Permanenter Link 

https://www.easycanvasprintsdeals.com/ecp/ecp-canvas-deal/

https://safeweb.norton.com/report/show?url=https://www.easycanvasprintsdeals.com/ecp/ecp-canvas-deal = Safe -> Shopping

Danksagungen0

Re: Unable to Submit Dispute on False Positive

Gepostet: 2023-02-01 | 17:34 · Permanenter Link

Thank you very much for the suggestion to use the Safe Web URL submission portal - https://submit.norton.com/?type=URL to submit the disputes on the false positives. I have done so and the issues have since been resolved. It is good to know this alternative channel when the usual channel (https://safeweb.norton.com/help/site_dispute) stops you from submitting the disputes for whatever reasons.