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NUP report says "Fair" & reactivate to repair, but takes me to a huge menu page

I cannot get telephone support - I've been on hold for 50 minutes (the estimated wait was 15 min).  Horrible customer support.  After I ran NUP I got a report saying condition is "FAIR" & reactivate to repair, but when I click that link it just takes me to a huge menu page and does not tell me what to do.  Does anyone know?  

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Re: NUP report says "Fair" & reactivate to repair, but takes me to a huge menu page

Hi,

Looks like you will have to activate Norton Utilities subscription. Please visit Norton eStore to purchase the Norton Utilities Ultimate product. Thank you. 

Gayathri R | Norton Forums Global Community Administrator | Gen Digital

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