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PWM Login "Error Communicating With Server"

When opening PWM, the message "Error Communicating With Server" appears with the options to Retry or Cancel.  Retry option is successful, but this has not been the usual method of accessing PWM.  Usually facial recognition would suffice to open PWM.  

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Re: PWM Login "Error Communicating With Server"

maybe it is becurse you dont got the new update to chrome edge and firefox  maybe a small password is a good work around to the update is comming

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Re: PWM Login "Error Communicating With Server"

I verified the current version of Chrome and I checked for any new updates via LiveUpdate. No change.  Your response is appreciated. Thank you.

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Re: PWM Login "Error Communicating With Server"

The update number is 8.0.2.65

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Re: PWM Login "Error Communicating With Server"

Current NPW version is 8.3.0.184, isn't it?

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Re: PWM Login "Error Communicating With Server"

no it is 8.0.1.29 but it can depend on browser like chrome edge firefox edge it is 8.0.1.29 and then it is becomming 8.0.2.67 they fix a problem so it is not 8.0.2.65

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Re: PWM Login "Error Communicating With Server"

8.3.0.184 is mobile

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Re: PWM Login "Error Communicating With Server"

True...probably should have clarified that the issues were all on my iPhone.  At any rate, the issues were corrected when I deleted the app, rebooted the iPhone and then reinstalled the app.  I appreciate your willingness to assist.  Thank you.