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Cannot Connect to the Norton Server

I have used Norton for years and I have NEVER been able to connect to the server. For the most part I do not need to but just recently it has started to really bug me! (as I would like to install some other features) It seems to be like trying to get into Fort Knox!!!

So, I have switched off my Fire Wall and have no Parental controls in place (as I'm the Administrator.)

I also tried switching off the router's firewall - all to no avail.

I have uninstalled and reinstalled Norton and have run their 'Autofix'

I run a dual boot system Win7 and Win10 but NEITHER system will connect to the Norton sever.

I get no other problems with any other internet usage - this is the ONLY server I can never get through to! 

So I'm stumped. Any suggestions / solutions will be gratefully received.

Thanks in advance, Steve P

Windows 7 and Windows 10

Norton version;