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Norton Secure VPN Blocks Printer Offline

Gepostet: 2023-03-27 | 18:38 · 7 Antworten · · Übersetzung:

I have tried the solution provided in https://community.norton.com/en/forums/norton-secure-vpn-blocks-printer-.... I have an Epson  ET-3830 and I cannot find what is the software that I need to add for the split tunnel exclusion. I am running Windows 11.

Labels: Windows 11, The Split Tunnel

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Re: Norton Secure VPN Blocks Printer Offline

Gepostet: 2023-03-28 | 07:04 · Permanenter Link

Hello. The first question is, does Windows 11 properly see the printer and was its software installed correctly? Are you running Windows 11 in S mode? This site is the download for your printing software, make sure you select Windows 11.

https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3830/s...

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
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Re: Norton Secure VPN Blocks Printer Offline

Gepostet: 2023-04-02 | 18:18 · Bearbeitet: 2023-04-02 | 18:19 · Permanenter Link

I cannot add my printer due to being blocked by the VPN and when I turn it off, I still cannot add my printer. Trying to add a HP deskjet 3772 it states it cannot be found. When I follow HP guidelines it adds printer to world web and I do  not want that. Adding printer to an HP laptop Windows 10

How can I add printer to VPN so it stays secure

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Re: Norton Secure VPN Blocks Printer Offline

Gepostet: 2023-04-05 | 07:04 · Permanenter Link

Updating the Epson drivers with VPN turned on seems to have fixed the issue

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Re: Norton Secure VPN Blocks Printer Offline

Gepostet: 2023-04-05 | 09:33 · Permanenter Link

Great news, thanks for the post-back!!

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
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Re: Norton Secure VPN Blocks Printer Offline

Gepostet: 2023-04-05 | 09:35 · Permanenter Link

@Mema You can get the correct software for your printer here. That may correct your issue as it did for  NWDoodle.

https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3700-all-in-...

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
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Re: Norton Secure VPN Blocks Printer Offline

Gepostet: 2023-04-08 | 04:25 · Bearbeitet: 2023-04-08 | 04:26 · Permanenter Link

 @NWDoodle and @SoulAsylum ....  I want to seriously thank you for your guideline, I followed the steps and it finally worked. I am connected.

Thank you so very much.                                                                                                                                                                                                    Have a great weekend. 

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Re: Norton Secure VPN Blocks Printer Offline

Gepostet: 2023-04-08 | 12:18 · Permanenter Link

You both are most welcome!! Glad we could help. Enjoy the weekend as well.

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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