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Gepostet: 2023-04-14 | 05:27 · Bearbeitet: 2023-04-20 | 03:38 · 12 Antworten · Permanenter Link · Übersetzung:
ios phones says my WiFi is compromised, but computers say it's secure
[Edit: Clarified subject]
Gepostet: 2023-04-14 | 08:02 · Permanenter Link
There have been a number of false detections recently. There was an update to the 360 app that is supposed to help with this. Be sure you have the latest version of 360 from the Apple App Store app and then restart your device to see if that resolves your issue.
Gepostet: 2023-04-15 | 05:33 · Permanenter Link
Well that didn't work
Gepostet: 2023-04-15 | 08:59 · Permanenter Link
Please check this post from Norton Employee @Gayathri_R https://community.norton.com/en/comment/8541548#comment-8541548 Follow the directions in that post, and read through the rest of the thread.
Gepostet: 2023-04-15 | 11:00 · Permanenter Link
When I follow your steps to open the browser in incognito mode and go to that website all that happens is I'm brought to a website that says Welcome To Norton in really small letters in the upper left corner of the page.
Gepostet: 2023-04-15 | 14:23 · Permanenter Link
If you see that message and not a message about a certificate error, then you do not have the certificate error that that test is for.
I would suggest uninstalling 360 from your device, restart the device and then reinstall 360 and test.
If you still see this message, please send logs to Norton as noted in this post from that same thread. https://community.norton.com/en/comment/8541438#comment-8541438
Gepostet: 2023-04-16 | 08:18 · Permanenter Link
done
Gepostet: 2023-04-16 | 09:39 · Permanenter Link
Done? As in you reinstalled and tested, or you sent logs?
Gepostet: 2023-04-16 | 10:44 · Permanenter Link
reinstalled and still the same. so I turned on the log and sent in the results
Gepostet: 2023-04-17 | 07:46 · Permanenter Link
Thanks for the clarification. I have escalated this thread to Norton.
Gepostet: 2023-04-17 | 08:53 · Permanenter Link
thx
Gepostet: 2023-04-17 | 10:03 · Permanenter Link
Gepostet: 2023-04-18 | 07:23 · Permanenter Link
@sewaxe, Thank you for the logs. I have PM you the steps to capture few additional information. Could you please help with the details.
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