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Norton App Lock opens late

Gepostet: 2023-04-20 | 19:43 · 3 Antworten · · Übersetzung:

On a new Samsung Galaxy S23 with 256 memory. I'm using the App Lock with a pin code. When I open an app such a Gmail for instance, the app opens, emails are visible then finally the Norton App Lock asks for the pin. Shouldn't NAL open first before the Gmail does showing emails?

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Re: Norton App Lock opens late

Gepostet: 2023-04-21 | 14:34 · Permanenter Link

NAL should appear before you can view the protected app. 

What Android version are you using?

A couple of things you can check. In Android Settings > Apps > Norton App Lock, check that any battery optimisations are turned off. Also look in the same Android Settings > Apps > Norton App Lock in the Advanced > Appear on Top. Be sure that is turned on.

Also check in Android Settings > Accessibility > Installed Services. Ensure that the Norton App Lock Service is turned on.

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Re: Norton App Lock opens late

Gepostet: 2023-05-02 | 07:43 · Permanenter Link

It all depends on the timing of the app being opened.

Norton App Lock is a write over other apps but obviously the other app must be opened first. If your processor is fast you might see the 1st app for a few brief moments before Norton App Lock is engaged. It happens on my Galaxy S22 frequently but not always.

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Re: Norton App Lock opens late

Gepostet: 2023-05-05 | 09:01 · Permanenter Link

Ditto with an older Galaxy S9.

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