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got my norton window but not live update to download, why??

have new computer running on windows 11. paying for subscription to norton 360 deluxe only my norton with smart scan window downloaded. would like to know is run live update still available? to get updates etc?

Antworten

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Re: got my norton window but not live update to download, why??

Switch between the My Norton window and Classic view
https://support.norton.com/sp/en/us/home/current/solutions/v135516915

Please switch to Norton 360 Classic view. 

Open your Norton device security product.
If you see the My Norton window, next to Device Security, click Open.

click Security tile


Open My Norton for My Norton view 
Open Norton 360 for Classic view


Note:
Settings from tray icon opens My Norton Settings.
Settings from Classic view opens Norton 360 Settings. 


Danksagungen0

Re: got my norton window but not live update to download, why??

I have this new computer with windows 11 in s mode. can't get the classic view of norton for live updates. I never pressed a tab to install under my norton either to download it.Do I have to turn off windows defender first? will just running smart scan with no live updates /downloads still protect my computer? Also this computer came with mcafee security.  I don;t think it is set up though. Would like to get this resolved. Thank u.

Danksagungen0

Re: got my norton window but not live update to download, why??

bms10:

I have this new computer with windows 11 in s mode.

Please review: Windows 11 S mode
https://community.norton.com/en/forums/windows-11-s-mode-version-level


Compatibility of Norton with Windows in S Mode
https://support.norton.com/sp/en/us/home/current/solutions/v122058656 

Install Norton device security app from Microsoft Store
https://support.norton.com/sp/en/us/home/current/solutions/v130433626

bms10:
Also this computer came with McAfee security.  

Please remove any pre-installed security solutions before installing Norton.  

https://www.mcafee.com/support/?articleId=TS101331&page=shell&shell=article-view


Please disable Windows 11 Fast Startup [info here].

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