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Norton 360 services always turns off with android

Moto g play - 2023. Android version 12.

Checked battery settings and turned off adaptive battery limiting battery for apps that you don't use. Norton security still needs attention - turns norton 360 service off. Thank you for responding. I like norton service & hope we can fix it or fix me.

I checked "accessibility" in phone settings, under "Norton 360 service" > not working. tap for info > shows norton 360 service & norton 360 service shortcut both on with a circle with i in center and message:

This service is malfunctioning.