Lindy39 Teilnehmer4 Registriert: 2016-11-16 Beiträge: 8 Lösungen: 0 Danksagungen: 1 Dieser Thread braucht eine Lösung. Danksagungen0 how do i cancel my subscription? Gepostet: 2023-08-11 | 19:05 · 5 Antworten · Permanenter Link · Übersetzung:English I want to cancel my membership Ich habe die gleiche Frage0 Letzter Kommentar Antworten peterweb Guru Mobile Master Norton-Titan25 Registriert: 2008-04-17 Beiträge: 39,998 Lösungen: 2,530 Danksagungen: 6,925 Danksagungen0 Re: how do i cancel my subscription? Gepostet: 2023-08-12 | 07:26 · Permanenter Link To cancel your subscription, just go into your Norton Account and be sure that you have turned off Automatic Renewal for your subscription. Also be sure you remove your payment information from your Norton Account to ensure there is no chance of a problem with the Auto Renewal cancellation. Unless your purchase was within 60 days, there is no refund available. ELH9615 Neu dabei1 Registriert: 2023-08-28 Beiträge: 1 Lösungen: 0 Danksagungen: 0 Danksagungen0 Re: how do i cancel my subscription? Gepostet: 2023-08-28 | 09:25 · Permanenter Link Installed software on Aug 26th didnt work. Tried yesterday tp fixed it. My bank acct says you charged me 31.78,39.99,23.80 still got viruses I want these amounts refunded peterweb Guru Mobile Master Norton-Titan25 Registriert: 2008-04-17 Beiträge: 39,998 Lösungen: 2,530 Danksagungen: 6,925 Danksagungen0 Re: how do i cancel my subscription? Gepostet: 2023-08-28 | 10:11 · Bearbeitet: 2023-08-28 | 10:20 · Permanenter Link There is no one in these forums that can access your Account or payment information. As you seem to have multiple payments taken, you will need to contact Norton Support to have them straighten this out. www.norton.com/contactcs If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human. Yerrsefsonog Neu dabei1 Registriert: 2022-10-04 Beiträge: 2 Lösungen: 0 Danksagungen: 0 Danksagungen0 Re: how do i cancel my subscription? Gepostet: 2023-09-13 | 21:27 · Permanenter Link I was just wondering how you know for sure that automatic renewal is off? It doesn't plainly say that you have it turned off, so I just want to make sure before I get surprised with a bill. bjm_ Guru Norton-Titan25 Registriert: 2008-09-07 Beiträge: 33,314 Lösungen: 1,913 Danksagungen: 5,272 Danksagungen0 Re: how do i cancel my subscription? Gepostet: 2023-09-14 | 05:49 · Bearbeitet: 2023-09-14 | 06:02 · Permanenter Link Learn more about your automatically renewing subscription https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558EN Stop your Norton subscription from automatically renewing https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN Norton annual and monthly subscription refunds https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN Cancellation & Refund Request https://support.norton.com/sp/en/us/home/current/autorenew Please check your Norton account to manage licenses / subscriptions. https://my.norton.com/extspa/account/subscriptions Please check your Norton account to confirm ... automatic renewal is Off ... and no billing information. MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with automatic renewal Off. BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information. NortonLifeLock Cancellation and Refund Policy https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN Member Services & Support https://support.norton.com/sp/en/us/home/current/help-center Contact Norton Support > Contact methods: https://support.norton.com/sp/en/us/home/current/solutions/v71088540 This thread is closed from further comment. Please visit the forum to start a new thread.