Dieser Thread braucht eine Lösung.

VPN blocking printer


I have a HP envy 7800 series printer and the associated HP Smart program is installed correctly and can see the printer when the VPN is off.  I can print documents.  When VPN is on, I cannot print documents.

I followed the directions here >> https://support.norton.com/sp/en/us/home/current/solutions/v63987985 Network trust and device trust are both set to full trust. I have uninstalled/reinstalled HP Smart with/without VPN on.  Nothing seems to work.

Others have suggested adding the printer .exe to the split tunnel.  I have successfully done this for my email software.  Unfortunately, I am unable to find the .exe program for the printer.

HP seems to have hidden everything within the HP Smart app and the help people at HP have been unable to point me in the correct direction.

I have Windows 11 on a desktop.  The printer is connected wirelessly.  There must be a way to print with VPN on.  How??????