Dieser Thread braucht eine Lösung.
Danksagungen0

Child bypasses time restriction.

Gepostet: 2023-09-12 | 11:22 · 3 Antworten · · Übersetzung:

Hello,

My child somehow exceeds time restrictions. He asks for additional time, and then some how continues playing games and using pc.

Requests aren't approved, please advice how can he bypass restrictions. 

Labels: House Rules, Time Supervision, Windows 10

Antworten

Danksagungen0

Re: Child bypasses time restriction.

Gepostet: 2023-09-13 | 05:42 · Permanenter Link

Hi UGNE_P

Thanks for reaching out to Norton Family Forum.

Could you please check if the Norton Family product is running on the windows device?
If the windows device is monitored properly, Norton Family tray icon will be available with a green tick mark.

If the Norton Family tray icon is not running on the windows device, please restart the windows device and check again.

Kindly check and let us know your observations.

Thanks
Norton Family Team

Danksagungen0

Re: Child bypasses time restriction.

Gepostet: 2023-09-18 | 02:28 · Permanenter Link

Program runs, when notifications popup he some how makes moves it to back ground and continues to play. Only thing i noticed that request is send always. 

Danksagungen0

Re: Child bypasses time restriction.

Gepostet: 2023-09-20 | 02:10 · Permanenter Link

Thanks for the details.

We would like to have a remote session to investigate and analyze the issue further.
We have sent you a private message with details for the same. Could you please respond with your convenient time via private message?

Thanks,
Norton Family Team

This thread is closed from further comment. Please visit the forum to start a new thread.