First step in installing Norton family for parental control is to lock down guest accounts. I assume it intends to make parent the owner of the phone and child as guest. Then to disable account creation and install Norton family in Childs guest account. Seems reasonable except that my Samsung A03s does not have any ability to set owner, guest or any other type of profile. You get one profile. Is this why I have spent hours installing and reinstalling, locking things down and my child blows past any level of control that I thought I had, seemingly in seconds? Yes Android has this function build, but apparently Samsung at least on my phone has disabled that functionality. Your documentation does not seem to cover this situation. What do I do?