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Norton Password Manager unlock vault requests

Recently I have noticed that I am receiving approximately 15-20 unlock vault requests to my mobile phone each day, even when I am not using my computer. Does this mean I have a problem with the security, surely this cannot be right?

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Re: Norton Password Manager unlock vault requests

Does this help?
https://community.norton.com/en/forums/passwordless-vault-unlock-0

Please post progress.
Thanks

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Re: Norton Password Manager unlock vault requests

Thanks for the link but that information does not answer my question as to why I keep getting pop ups on my phone when not even using the internet.

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Re: Norton Password Manager unlock vault requests

if you is on a webpage on you mobilphone and it is sat op you can also get it

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Re: Norton Password Manager unlock vault requests

Gizmo:

Thanks for the link but that information does not answer my question as to why I keep getting pop ups on my phone when not even using the internet.

Yes....even when I am not using my computer --- not even using the internet. 

Lets ask our Mobile Master @peterweb

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Re: Norton Password Manager unlock vault requests

What browser are you using on your PC? To clarify, are you saying you are not using the computer at all, or is the computer still on with a browser open? 

If Chrome, Edge, or Brave, check the browser Settings > System and look for Continue running background apps when browser is closed. Be sure that is turned off. It could be triggering the  vault unlock requests. 

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