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Reuqest full refund

Please contact me as I am within 60 days of renewal and would like to request full refund.

Your support pages is poor in putting in circular references so I can never request the refund or get in touch with an agent.

Antworten

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Re: Reuqest full refund

Norton Community does not have access to your Norton account, subscription nor payment details. 

Do you want to stop your Norton subscription from automatically renewing?

=> Please review your Norton account to manage licenses/subscriptions
https://my.norton.com/extspa/account/subscriptions

=> Please review your Norton account to confirm ... automatic renewal is off ... and no billing information. 

MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with automatic renewal off.  


BILLING INFORMATION reports:  There is no billing profile saved in your account...with no billing information.

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Re: Reuqest full refund

Users may message Facebook/Norton, Xtwitter/Norton for cancellation and refund.
Users may submit Cancellation & Refund Request online. 
Users may generate a Norton Chat session or call Norton support, as well, through Norton Official Support website 'support.norton.com'

Norton Community does not have access to your Norton account, subscription nor payment details. 

Norton annual and monthly subscription refunds
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN

Request a refund for an annual renewal fee
https://support.norton.com/sp/en/us/home/current/solutions/v58152553


Cancellation & Refund Request online 
https://support.norton.com/sp/en/us/home/current/autorenew

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Re: Reuqest full refund

Norton Official Support is via Chat or Phone.  No Email support. 
Support request generates case number/identity verification code.
Chat Support offers save & print transcript. 

  ~ Contact Norton Official Support ~

Please review related posts in another thread:

Maybe, share your geo-location/country.  
Maybe, I can post Norton Official Support phone number, if you want? 

Norton Official Support via social media. 

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Re: Reuqest full refund

Norton Official Support via social media.

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Re: Reuqest full refund

Norton Official Support is via Chat or Phone.  No Email support.

Contact Norton Support 

Contact methods:

If the suggested topics do not help.  
My topic is not listed above =>
[Search for more solutions] => 
I still need help =>
Sign In =>
Chat Now =>
View Phone Number =>

Norton Community does not have access to your Norton account, subscription nor payment details. 
Please Contact Norton Support regarding your Norton account/subscription/payment/refund.

Please see your Norton account to manage licenses/subscriptions.
https://my.norton.com/extspa/account/subscriptions

Please post progress. 

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Re: Reuqest full refund

Please allow all Norton pages content.
Please turn ad/content-blocker & VPN off.  
Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
Please allow all Norton pages content that may be blocked by browser extension &or built-in browser protection. 
Please allow all Norton pages content in order to provide the best experience possible.
Please whitelist-allow 'support.norton.com', 'my.norton.com', 'login.norton.com', buy.norton.com'


When you're in a Chat session.  
Just click any presets until you see "Something else" &or you can type your message. 
for example:  "Live Agent".  

I used to post....

  • In Chat dialog click "Manage my account" => click "Something else" => type "Live Agent" => until you see "I am transferring you to a specialist for further assistance". 

.... but, the last time I was in a Chat Session.  I was able to type "Live Agent" in the first dialog...then after a few Kate messages.   I was able to see "I am transferring you to a specialist for further assistance". 

https://community.norton.com/en/comment/8546876#comment-8546876

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