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Synology DS920+ blocked by VPN

Hi

just recently I have been noticing that the VPN seems to be blocking access to my Synology DS920+. I don't want have the bother hassle of a split I just need devices on my intranet to be recognised. I am running the latest versions of windows 10 and the NAS's OS (DSM). Any ideas would be most appreciated as I haven't found a suitable solution in other threads.

I am new to this part of network management so your patience would be appreciated.

Thanks in advance

T

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Re: Synology DS920+ blocked by VPN

Hello. First question is have your previously added the Synology DS920+ to your VPN split-tunnel feature? I assume that you had as the opening post suggest that may be the case. My second question is, are you using the VPN to access your intranet? If so why? Your port forwarding in your router should allow access locally. Having outside access should also be monitored there as well.

https://community.norton.com/en/blogs/product-service-announcements/enab...

Local device access, please give the suggestions in this article a look as well:

https://support.norton.com/sp/en/us/home/current/solutions/v9802264

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
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Re: Synology DS920+ blocked by VPN

Hi,

thanks for your quick and comprehensive reply. I have not added my DS 920+ (nas drive) to the split tunnel so I will give that a go failing that I will have a look at the links you suggested. Either way, I will send an update when I have more info.

Regards

ZZR600

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Re: Synology DS920+ blocked by VPN

You're most welcome. Let us know your progress and we will follow up on that.

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
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Re: Synology DS920+ blocked by VPN

Hi,

just a quick update, I added my MS office apps, word, excel etc to the split tunnel along with file explorer. Now there are no problems seeing my NAS drive. 

Many thanks for your excellent advice.

Regards

ZZR600

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Re: Synology DS920+ blocked by VPN

Awesome news, thanks for the post back. Glad we could help!!

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
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Re: Synology DS920+ blocked by VPN

@zzr600 Following up to see if we can assist further, its been a day or three since your last post. If you have a solution please mark the suggestion that is the solution and the thread as solved if you would, so others with similar issues may see that solution.

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
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Re: Synology DS920+ blocked by VPN

Thanks!!

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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