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Runtime error

I currently have a subscription to Norton 360 and did a product upgrade to version 20.2.0.19.  Now when I get online and open I.E.. 9 I generally get a runtime error as follows...

     Program: C:\Program Files (x86)\Internet Explorer\iexplore.exe

     R6025

      -pure virtual function call

I have installed Norton 360 and reinstalled, tried to restore prior version of Norton 360 and still get error.  I have uninstalled I.E. and went with a earlier version, still received errors so I upgraded back to I.E. 9. 

Please any help would be appreciated.

Windows 7 Home Premium 64 bit system

Norton 360

Antworten

Danksagungen0

Re: Runtime error


kdhgolf wrote:

I currently have a subscription to Norton 360 and did a product upgrade to version 20.2.0.19.  Now when I get online and open I.E.. 9 I generally get a runtime error as follows...

     Program: C:\Program Files (x86)\Internet Explorer\iexplore.exe

     R6025

      -pure virtual function call

I have installed Norton 360 and reinstalled, tried to restore prior version of Norton 360 and still get error.  I have uninstalled I.E. and went with a earlier version, still received errors so I upgraded back to I.E. 9. 

Please any help would be appreciated.

Windows 7 Home Premium 64 bit system

Norton 360


Welcome,
Try this;

Download the Norton Reemove and Reinstall Tool, reboot, run the tool, reboot and report back

Thanks

Dick Win 10x64 current current NSBU
Danksagungen0

Re: Runtime error


kdhgolf wrote:

I currently have a subscription to Norton 360 and did a product upgrade to version 20.2.0.19.  Now when I get online and open I.E.. 9 I generally get a runtime error as follows...

     Program: C:\Program Files (x86)\Internet Explorer\iexplore.exe

     R6025

      -pure virtual function call

I have installed Norton 360 and reinstalled, tried to restore prior version of Norton 360 and still get error.  I have uninstalled I.E. and went with a earlier version, still received errors so I upgraded back to I.E. 9. 

Please any help would be appreciated.

Windows 7 Home Premium 64 bit system

Norton 360


Do not uninstall IE9 again.

What is the source for the installation of Norton i.e. how or where did you get it, is it cd or downloaded executable etc?

when you reinstalled did you use NRT?

I would be tempted to reset IE settings but if you are not happy to do that, then load Chrome or another browser and see if that reports problem or not. If not, then it points to an IE issue, and I think it is worth resetting IE9.

Danksagungen0

Re: Runtime error

Does the error show if you disable or uninstall Norton product? If the script error happens without Norton product, then it can be an issue with IE. Try to get latest Windows Updates and check for this problem again.

You may also check the following Microsoft Article that explains more information on script errors:

http://support.microsoft.com/kb/308260

Thanks,

HarryP

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