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Top 10 Small Business Resolutions & Strategies To Achieve Them

With the New Year ahead, and cyber threats continuing to loom over businesses, 2015 will likely bring more sophisticated and complex attacks. Security analysts called 2013 “The Year of The Mega Breach.” According to Symantec’s 2014 Internet Security Threat Report, businesses saw a 91 percent increase in targeted attacks and a 62 percent increase in the number of breaches. Additionally, the recent string of credit card breaches targeting major retailers also provide further reminder that cybercrime remains prevalent and that cyber threats show no sign of slowing down. The exploitable vuln...
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Norton's Support Commitment And Our Virus Protection Promise

Norton is the leader in digital solutions and we have the best in class digital security solutions available on the market today that’s backed by the largest threat intelligence database in the world. Furthermore, you’re covered by Norton’s Virus Protection Promise.  Should you run into any problems, Norton Security is supported by a team of passionate and empowered security experts that work around the clock to provide you with support whenever you need it most. We understand that getting a virus on your system would be a technical nightmare. Navigating through spam emails, pop-ups...
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Data Privacy Day 2015

What is Data Privacy Day? Launched January 28th 2008 as an extension of Europe’s Data Protection Day celebration, Data Privacy Day (DpD) aims to empower and educate consumers and businesses about the importance of data privacy and the affect of their digital footprint. DpD is a series of events online and offline intended to bring awareness of the importance of privacy and how to protect it. Why is Privacy Important? There are many reasons why maintaining your privacy online is important. Protecting your privacy helps impede the theft of financial information and identities. Howeve...
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Lunar New Year Online Security Tips

It is that time of the year again where unforgettable and sharable memories are made with family and friends. While you enjoy the festivities this Lunar New Year, don’t forget to stay safe online. Norton wishes you an exciting (and secure!) year ahead!
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Digital Security Tips for Connected Fans

Mobile devices are central to the way people experience concerts, events and festivals. From snapping photos, sharing via social networks, to interactive event apps that enhance the experience. Yet, as the role of smartphones expands, so do the security risks. If you're a connected fan, practice good online security habits with these tips: Online Security at Events Practice Safe Sharing. Check the privacy settings on your social networks to make sure you know who has access to what information. Also, think twice before posting your real-time location or photos to social networks. Whi...
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Digital Security Tips for Connected Fans

Mobile devices are central to the way people experience concerts, events and festivals. From snapping photos, sharing via social networks, to interactive event apps that enhance the experience. Yet, as the role of smartphones expands, so do the security risks. If you're a connected fan, practice good online security habits with these tips: Online Security at Events Practice Safe Sharing. Check the privacy settings on your social networks to make sure you know who has access to what information. Also, think twice before posting your real-time location or photos to social networks. While...
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Public Wi-Fi Security 101: What Makes Public Wi-Fi Vulnerable To Attack And How To Stay Safe

Nowadays, free public Wi-Fi is widely and readily available in larger cities—airports, restaurants, coffee shops, libraries, public transport, hotel rooms, you name it. Of course, we all know jumping on a free Internet connection can be a convenient way to access online accounts, catch up on work, and check emails while on the go. However, the security risks should not be forgotten. While the best way to protect your information is to avoid accessing sensitive information or performing sensitive transactions when connected to public Wi-Fi, there are additional measures you should be awar...
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Spring Break and Mobile Device Safety

Technology can add many conveniences to travel: you can check into your flight via smartphone, make last-minute reservations for restaurants or local attractions, take hundreds of photos to commemorate your trip, and even get a little help navigating an unfamiliar city. However, when packing and planning for a vacation, how often do you think of mobile device security? Between picking out the perfect bikini, and loading up all of your ski gear, mobile security is probably the last thing on your mind, but it should be the first. We live so much of our lives through our devices these days; ...
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Spring Cleaning to Secure Your Digital Life

Tidy Up Your Digital Life It’s time to delete those digital dust bunnies – that includes programs you don’t use and unimportant files littering your desktop. Here are a few quick tips to get started: Cleanup your PC workspace: Some programs automatically create a short-cut that will be displayed as an icon on your desktop. Deleting short-cuts that you don’t use will not delete the program, but it will keep your desktop clean and organized.   Get organized: Create categories for your files (work, financial statements, family photos, kids’ homework, etc.), then create and label folde...
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What To Do In The Event Of A Bank Breach

You may have heard in the news recently that an Internet crime group, Carbanak, stole up to one billion USD by targeting the institutions themselves rather than individual customers. They transferred funds to controlled accounts and hacked ATMs via SMS messaging over the last two years. Cyber security experts at Symantec have been tracking Carbanak for some time now. What can cybercriminals do with my data in the event of a banking or financial institution breach? Cybercriminals are attracted to stealing data that they can make money from, such as credit and debit card numbers, bank a...
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Malware 101: How Do I Get Malware on My Computer? Part Two

In other posts, we’ve explained the different types of malware on the threat landscape, and some of the less complicated ways your computer can become infected with malware. In this article we’ll talk about the more complicated types of attacks that cybercriminals use to try to get your information. Exploit Kit Exploit kits are malicious toolkits that attackers use to search for software vulnerabilities on a target’s computer. The kits come with prewritten code that will search for the vulnerabilities, and once it is found, the kit can then inject malware into the computer through tha...
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Malware 101: How Do I Get Malware on My Computer? Part One

We’ve previously explained the different types of malware that are prevalent on the threat landscape, which begs the question: How does malware get onto my computer? Bundled Free Software Programs Free is never usually 100% free when it comes to software and apps- there is always some trade-off. Frequently, free software companies will partner with other companies and bundle additional software within the download. Mostly, these programs are bundled with toolbar add-ons, however, hidden within these add-ons can be spyware, ad libraries, and even browser hijackers. While this is not ma...
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Data Privacy and Ridesharing Apps

In busy towns and congested cities, ridesharing apps are quickly becoming all the rage. They’re a new and interesting marriage of technology and commuting that helps us keep up with this “always on” lifestyle. However, they’re also kicking up quite the controversy over how companies handle our real-time location data and overall privacy. What is ridesharing? Uncommonly referred to as “real-time ridesharing,” these new mobile apps are taking the local markets by storm. They allow a user to request an almost instant ride to wherever they need to go with just the push of a button.  In a...
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Online Dating and Protecting Your Privacy

This month, American singles will flock to the multitude of dating services that are available online. Online dating has lost the stigma it once had, as a study conducted by Pew Research found that one in ten Americans have used an online dating website or mobile app in 2013. With the negative stigma of online dating nearly abolished, the popularity of these services is on the rise, which has caught the attention of scammers. What are the risks? As with anything you post online, it’s out there for everyone to see, so you will want to be careful with what identifiable information you u...
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Securing Your Game Console and Gaming Account

Today’s gaming consoles are independent computers, but they are not yet at the stage where they are susceptible to malware in the same way PCs and other devices are. Even though the consoles are resistant to malware for the time being, there are still ways that cybercriminals will try to gain access to your valuable gaming accounts. In addition to phishing attempts on gaming accounts, online gameplay can be affected by hackers via Distributed Denial of Service (DDoS) attacks. These attacks do not involve the users’ consoles directly; rather hackers intentionally flood the gaming company...
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What to Do in the Event of a Major Data Breach

Stories of massive corporate data breaches in the media are becoming all too common today. So common that the FBI now considers cyber attacks on US companies one of its top law enforcement priorities. Unfortunately, as technology progresses and all of our information becomes more and more digitized, cyber attacks will continue to be an unfortunate part of our lives in the future. Corporations and even smaller businesses are an extremely attractive target to cybercriminals, simply due to the large payday of data that can be stolen.  What Can Cybercriminals Do With My Stolen Data? The main...
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What Happens When Your Identity Is Stolen?

The IRS has announced that it will be notifying taxpayers after third parties gained unauthorized access to information on about 100,000 accounts through the “Get Transcript” online application. You can view more about the breach via a statement on the IRS’s website. More About Identity Theft: According to the Federal Trade Commission’s 2014 Consumer Sentinel Network Data Book, identity theft once again tops consumer complaint categories in 2014. Identity theft can be committed in many ways: from non-technical methods such as stealing purses or “dumpster diving” for documents that have ...
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Data Breaches Aren't Going Away- What You Need To Know

It may seem like stories of massive data breaches are popping up in the news on a weekly basis these days. Unfortunately, this is not surprising. As technology progresses, all of our information moves to the digital world, and, as a result, cyber attacks are becoming the new wave of crime. Corporations and even small businesses are extremely attractive targets to cybercriminals, simply due to the large payday of data that can be nabbed in one fell swoop. What is a data breach and how and why do they happen? The main reason that cybercriminals are stealing personal information is for us...
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What is Cyber Espionage?

When you think of espionage, characters like James Bond might come to mind- having to travel halfway around the world, pretending to be someone they’re not, infiltrating organizations and stealing secrets. Even though James Bond is just a fictional character, old school spies like that do exist. However, with the advancement of all of our data becoming digitized, we’re quickly becoming introduced to the new school version of spies- cyber spies. New school espionage simplifies the spying process extremely. Companies and institutions store almost an overabundance of data in their systems. I...
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Windows 10 Compatibility With Norton Products

As a Norton customer, you are always entitled to download the latest version of your Norton product for free during your service period. Existing customers are also entitled to receive free support at http://support.norton.com. If you’re using Windows 7 or 8, you may have already reserved an upgrade to Windows 10 before its July 29th release. After doing so, Microsoft’s app compatibility checker may show that your Norton product is incompatible with Windows 10. Not to worry- you’re still protected with the best in-class security for your PC. There will be an update available for a Windows...
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Get Ready For Some Big Updates!

Beginning this month, we will begin automatically updating customers with a new PC client that provides the best usability, performance and protection that we offer to-date. We’re rolling these updates out to users over the next several months, however, you have an opportunity to get these features now.

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How Do Cybercriminals Make Money?

Since most of what we do is now online, from shopping for food to paying bills, the global economy is taking a digital shift. It’s only natural for criminals to follow suit. As criminals consider the economics of what they do, they recognize cybercrime as one of the quickest ways for them to make money. For a hacker, extortion is an easy way to monetize stolen information and provides the shortest path from cybercrime to cash. In addition to extortion, criminals can make money off of fake auctions, stealing someone’s identity, and by selling stolen information such as credit card numbers, ...
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Why I Do It: A Support Agent’s Tale

Why I Do It: A Support Agent’s Tale Why I do it I have always loved computers. I also worked in health care for ten years, and that gave me a wonderful perspective on helping people. I have been able to carry over that experience to my current position as a Norton Technical Support Agent and it provides me with the ability to offer my customers a positive experience in the middle of a stressful situation.  It's always a great feeling when I finish a call, and someone who used to be really upset is now really happy. Saving digital lives I remember one custom...
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Windows 10: New Security Features and the Role of Third Party Security

Just like everyone else, we’re excited about Windows 10 this year. We particularly look forward to new security improvements that Microsoft brings to Windows with each new release. While this may sound like a strange position for a security company to take, the reason why we welcome these improvements is that every security improvement, no matter how big or small, is bad for hackers and criminals and good for consumers.  Like the majority of customers in the market, we’re also customers of Microsoft Windows and we recognize that Microsoft Windows is an attractive target for criminals.

Even with all of the new features, Microsoft Windows’ “attack surface” continues to grow with each new release. Microsoft-developed security improvements and features can play an important role in helping to reduce the attack surface of each new Windows release.

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How do Zero-Day Vulnerabilities work: #30SecTech

What is a software vulnerability? In the world of cyber security, vulnerabilities are unintended flaws found in software programs or operating systems. Vulnerabilities can be the result of improper computer or security configurations and programming errors. If left unaddressed, vulnerabilities create security holes that can be exploited by cybercriminals. Why do vulnerabilities pose security risks? Hackers write code to target a specific security weakness and package it into exploit malware, a type malicious software that takes advantage of a vulnerability in o...
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What is the Difference Between Black, White and Grey Hat Hackers?

Not all hackers are inherently bad. When used in mainstream media, the word, “hacker,” is usually used in relation to cyber criminals, but a hacker can actually be anyone, regardless of their intentions, who utilizes their knowledge of computer software and hardware to break down and bypass security measures on a computer, device or network. Hacking itself is not an illegal activity unless the hacker is compromising a system without the owner’s permission.  Many companies and government agencies actually employ hackers to help them secure their systems. Hackers ar...
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A New Look into Cybercrime- “In Search Of The Most Dangerous Town On The Internet”

Cybercrime is on the rise, and although it may seem like it is faceless crime, it is not. “In Search Of The Most Dangerous Town On The Internet” takes a deep, personal look into the real world of cybercrime. The Romanian town Râmnicu Vâlcea, also known as, "Hackerville", is home to many notorious scammers and convicted blackhat hackers, such as Guccifer, who was responsible for the Hillary Clinton email hack. Through their own words, they discuss their methods for deploying malicious worms, viruses, social engineering scams, stealing identities, and the surprising...
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Cybercrime Survival Toolkit- Surviving The Most Dangerous Town On The Internet

As the old adage goes- knowledge is power, and that knowledge is the most powerful defense you have against the threats on the Internet landscape. Now that you’ve seen the film (and just in case you haven’t: mostdangeroustown.com), the fight against cybercrime may seem like an uphill battle, but as hackers are getting smarter, you can become smarter as well. We’ve created this “Cybercrime Survival Kit” to help educate users about the types of threats on the Internet, what they can do and how you can protect yourself against scams, malware, data breaches and more. ...
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Ransomware- When Cybercriminals Hold Your Computer Hostage

Ransomware is a form of malware that will lock files on a computer using encryption. Encryption converts files into another format, like a secret code and can only be decoded by a specific decryption key. Types of Ransomware Ransomware can present itself in two forms. Locker ransomware will encrypt the whole hard drive of the computer, essentially locking the user out of the entire system. Crypto ransomware will only encrypt specific, seemingly important files on the computer, such as word documents, PDFs and image files. Once the ransomware installs itself, ...
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What is Social Engineering?

We talk about software vulnerabilities a lot, and the human versions of those are our emotions. When people are faced with frightening scenarios, their first impulse is to act first and think later. This is the exact “vulnerability” that social engineers depend upon for a successful attack. Types of Social Engineering Attacks Social engineering is a way that cybercriminals use human-to-human interaction in order get the user to divulge sensitive information. Since social engineering is based on human nature and emotional reactions, there are many ways that at...
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What Is a Virus #30SecTech

A computer virus, much like a flu virus, is designed to spread from host to host and has the ability to replicate itself. Similarly, in the same way that viruses cannot reproduce without a host cell, computer viruses cannot reproduce and spread without programming such as a file or document. In more technical terms, a computer virus is a type of malicious code or program written to alter the way a computer operates and that is designed to spread from one computer to another. A virus operates by inserting or attaching itself to a legitimate program or document that...
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Take The World Backup Day Pledge!

Spring has finally sprung, and it’s that time of year where a lot of us clean, organize, and simplify our lives. What a lot of people don’t realize is the importance of applying those principles to our digital data as well. We collect, organize and store the things in our lives that are important to us (just ask anyone with a garage).Many of those things packed away in those special storage spaces would be devastating to lose.. But have you ever thought that way about what is on your tablets, computers and mobile phones? Right now, most folks have hundreds of phot...
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Norton Mobile Security Receives AV-TEST Innovation Award

Norton was presented with the Innovation Award for Norton Mobile Security’s App Advisor for Google Play from AV-TEST during Mobile World Congress in Barcelona, Spain, because of the unique innovation that has helped provide the next level of mobile protection for the changing digital security landscape. As smartphones continue to evolve into being used as personal computers, more and more sensitive information gets stored on the device. We shop, we do our finances, we connect to other devices, communicate, and even entertain ourselves.. What mobile users should be more aware of is that s...
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Ransomware- 5 Do's And Don'ts

Guest Post By Kevin Haley, director, Symantec Security Response I despise all forms of bullying. Perhaps the one I hate most of all is where the bully takes a personal item, snatching it from you, and refuses to give it back. It’s dangled right in front of you, but held just out of reach. You’ll only get it back after doing whatever the bully wants. Ransomware is an on-line form of the bully’s game of keep-away. Here, the bully gets on your computer and takes your personal files -words documents, photos, financial information, all the things you care about. Those files are still on your ...
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Apple’s iOS 9 Shines The Spotlight On Security

It’s another year and another shiny new iOS for all to enjoy! Apple hits the mark on all the usual exciting, fun enhancements such as a more intelligent Siri, and those new Emojis we’ve all been waiting for. However, after a few privacy mishaps last year, such as the iCloud photo breach, an iCloud password vulnerability, and the more recent keyraider malware, Apple took notice and significantly upped their security game. Private Means Private! iOS 9 will not tie any usage data to an Apple ID or any other Apple service. The data is now completely anonymized, and Apple states that they w...
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Norton – Better, Faster, Stronger and Committed to Your Online Security

At the heart of every Norton improvement is you, real people in real-world situations. Take a look at how our commitment to your security has evolved Norton.

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How To Recognize and Avoid Tech Support Scams

A tech support scam is a form of Internet fraud that is currently gaining momentum on the Internet. The scam implements social engineering and fear tactics in order to get the victim to take the bait.  There are three main ways this scam is executed- via cold calls, pop-up messages on the computer and incorrect search engine results.

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The Norton Cyber Hero Video Series Volume Two: Joseph Garcia

As Norton's search for Cyber Heroes continues, we'd like you to meet Joseph Garcia.

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Introducing The Norton Cyber Hero Video Series Volume One: Zach Latta

Meet Zach Latta, a 17-year-old student who started HackEDU to bring coding to high schools across the country.

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Terrifying Threats That Will Try to Trick Instead of Treat You This Halloween

Last year was a banner year for cybercriminals and hackers, as there were increases in some of the most dangerous threats on the Internet landscape. Over 317 million new pieces of malware was created in 2014, which equals about 1 million new threats being released on a daily basis. If you’re not scared stiff yet, continue reading. The Menace of Mobile Malware Mobile malware is the same kind of malware on computers, except it is engineered for your phones and tablets. Mobile malware is out to get you. Well, the details about you, anyway. As the popularity of smartphones and tablets grows,...
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The Norton Cyber Hero Video Series Volume Three: Diana Shafer

So far, we've uncovered some amazing young people during our search for the next cyber heroes! In our third installment of this series....

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DOS Attacks Explained

A “denial of service” or DOS attack is used to tie up a website’s resources so that users who need to access the site cannot do so. Many major companies, have been the focus of DOS attacks in recent years. Because a DOS attack can be easily engineered from nearly any location, finding those responsible can be next to impossible.

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Thanksgiving - Cybersecurity Technologies We're Thankful for and Why

Thanksgiving not only marks the start of the fantastic holiday season—it’s also a time to reflect on what you’re thankful for. One of the many things to be thankful for this holiday is cybersecurity, which has gotten more and more advanced as of late.

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What Is Malvertising?

Malvertising is a shortened term for malicious advertising, and is defined as using online advertising to spread malware. Malvertising requires placing malware-laden advertisements on legitimate web pages and through authentic online advertising networks in order to infect a web browser and device. Often, it’s very difficult to distinguish between legitimate and malicious online ads.

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Users Believe Using Public Wi-Fi Riskier than Using a Public Restroom

With the Internet threat landscape rapidly growing, online crime has become a fact of life. While we read about breaches and identity theft every day in our news outlets, we wanted to better understand Norton Cybersecurity Insights Report how you, the consumer, are impacted on a more human level. The Norton Cybersecurity Insights Report captures how consumers perceive and react to online transactions and threats prevalent on the Internet today.

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What Are Malicious Websites and Drive by Downloads?

Most people are unaware of the fact that you don’t have to intentionally download a malicious attachment in order to compromise your computer’s security. Malicious websites and drive-by downloads are just two ways that your security can become compromised by doing nothing more than visiting a website.

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Mobile Security Smarts: How Hack-Proof are Your Mobile Habits?

With holiday gift-giving going mobile, are you eyeing a new device? More than half of holiday shoppers plan to purchase a tech accessory this season, with TVs, tablets, and smartphones topping many wishlists. While two-thirds of those shoppers plan to use a mobile device to help them make holiday purchases (according to ce.org). Do you have the right habits to keep a shiny new device secure? Put your mobile habits to the security test. Top takeaways for smarter mobile security. Be cautious of connecting to public wi-fi and mobile hotspots while you’re on the go. These networks are n...
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Kirby the North Pole IT Elf Presents: Old School vs Digital Wallets

Now that payments are regularly being made from phones and watches, Kirby gives you a run down of why digital wallets are becoming more popular, how they work and some issues to consider.
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Kirby the North Pole IT Elf Presents: Paper or Plastic

Our favorite holiday IT elf is back with some more holiday shopping tips! This week he reviews "paper or plastic," and we're not talking about grocery bags. 

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Kirby the North Pole IT Elf Presents: Holiday Scams

Meet Kirby the IT Elf, and Santa's right hand technology man. As the Holidays quickly approach, so do a fresh crop of scams. In this episode, Kirby highlights the most popular scams this year, how to spot them and how to be safe.

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