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Digital Security Tips for Connected Fans

Mobile devices are central to the way people experience concerts, events and festivals. From snapping photos, sharing via social networks, to interactive event apps that enhance the experience. Yet, as the role of smartphones expands, so do the security risks. If you're a connected fan, practice good online security habits with these tips: Online Security at Events Practice Safe Sharing. Check the privacy settings on your social networks to make sure you know who has access to what information. Also, think twice before posting your real-time location or photos to social networks. While...
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Not all Equipt-ment is Created Equal

I was just reading a story about Microsoft’s new subscription software package – Microsoft Equipt – and I have to say I was baffled to see the new “post-Bill Gates” Microsoft continuing to push these tired, old bundles. Drawing consumers in with the promise of enhanced productivity but essentially delivering a hodge podge of Microsoft technologies that lack consumer value and limit choice, Equipt looks less about providing a compelling value proposition and more about increasing Office revenue.                                                                                                 ...
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Bionic Norton

I had the pleasure of meeting some of my Symantec Italy colleagues at a recent conference in Vegas, but I had no idea that Lee Majors  was part of the team. I was delighted to see that the product development team’s focus on performance has been resonating internationally; here’s a link to a light-hearted video they created to showcase the bionic performance of Norton Internet Security 2008: Message Edited by jgonzales on 05-21-2008 11:04 PM
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Recall Needed: Consumer Reports Security Suites Review

In recent years, Consumer Reports (CR) decided to take on reviewing security software in addition to the scores of energy drinks, vacuum cleaners and toasters they put through the paces annually. Consumer Reports has faced some challenges in this new endeavor; you might remember they generated a fair bit of industry discussion based on their security testing practices. Well-known organizations like McAfee, Sunbelt and others voiced concerns at test methodology that fell well outside the industry norm. Last year, we were – to put it mildly – shocked by the information and results published ...
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Things that make you go vrooom!

Right this very moment, the Norton software development team is hard at work making our products faster than ever. But hey, you know what else is fast AND just might help you save a little green on gas?!  A brand-new Vespa!  At the newly launched http://www.NortonToday.com site, we’re looking for videos (maximum two minutes in length) that show someone or something getting “Nortonized.”  Something that’s been “Nortonized” goes faster.  It feels less bogged down.  In short, it performs better than its competitors.  If you have questions, don’t worry: our contest information kit explains eve...
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Gamer Gets Pwned by His AntiVirus (Episode 3): The Nightmare

Our gamers get set up as the main course in an all-you-can-eat human buffet...
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Chocolate-Covered PIFTS, X-Files & Mea Culpas

Ever had one of those days? You really intended for things to go right, but they didn’t. And they didn’t simply whimper out of existence, but left large, smoking holes in the living room carpet. That was this Tuesday. In truth, it began on Monday evening around 4:30 p.m. Pacific when we released a patch, the infamously named “pifts.exe,” which left the building before we signed it. This is a process that has worked like clockwork for many years, but due to a simple mistake, the patch wasn’t signed and was instead sent out to Norton AntiVirus and Norton Internet Security customers using th...
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Gamer Gets Pwned by his Antivirus (Episode One)

Here is episode one of our "Don't Get Pwned by Your AntiVirus" series...(enjoy)
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Norton Online Family and Fatherhood

I haven't made a post on here in a while, and there's a good reason.  I've been keeping my head down, working hard with my teammates on Norton Online Family.  Now that the beta has been released you can see the fruits of our labor for yourselves.   I am really excited about this product.  I'm not a parent yet, but my wife is expecting our first child at the end of July so I have spent a lot of time over the last year or so thinking about what type of father I aspire to be as well as thinking broadly about the unique problems related to keeping your family safe online.  I'm no parentin...
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Macworld 2009

As Alec Baldwin remarked in State and Main, "Well, that happened." Pretty much sums up this year's MacWorld Expo, which ended this week in San Francisco.  As I have done for several years (my first ad was in 1985), I made the annual pilgrimage to Moscone Center to meet up with my fellow Mac-heads, eager to see what was happening with Apple and other software and hardware makers and just enjoy what the world might be like if everyone used a Mac, if only for a few days.MacWorld's an interesting phenomenon. In the early days of the Macintosh (as we called it back then), it truly was the best ...
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AMTSO: Reviewing the Reviews

In January of this year, Symantec became a founding member of the Anti-Malware Testing Standards Organization (AMTSO). Symantec and about 40 of the leading academics, reviewers, testers and vendors in the security industry joined forces to form the organization dedicated to helping improve the objectivity, quality and relevance of anti-malware technology testing. Since then, we’ve met several times and shared numerous spirited debates, but something we have agreed upon since our inception is the charter of the organization: ·         Providing a forum for discussions related to the testing...
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Yo Joe!

It’s G.I. Joe week here at Norton, and to celebrate the upcoming movie , we want to give you stuff! Okay, maybe we’re going to make you work for it. Just a little, though. Here’s the deal: follow us on Twitter (@nortononline) this week. The first 50 new people to follow us after this message is posted will receive (2) free Fandango movie passes. Just for showing up. Really, it’s that easy. Throughout the week, pay attention! We’re going to be asking you some trivia questions about G.I. Joe and if you’re the first one to answer the question correctly, you might get one...
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Microsoft Internet Explorer Unpatched Vulnerability is Here… Norton Users Never Fear!

Microsoft Internet Explorer Unpatched Vulnerability is Here… Norton Users Never Fear! You might have heard a few things about a vulnerability in Microsoft Internet Explorer this week.  This is otherwise known as a “zero day” because it was found and hasn’t been patched by Microsoft at the time of discovery.  You can read more about the actual vulnerability here in the Microsoft Security Advisory for CVE-2008-0015.  This bug in Internet Explorer can lead to users having malware installed on your system silently just by visiting any Web site that might be hosting malicious code designe...
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Live from WWDC 2009

Symantec's Mac product manager, Mike Romo is attending the Apple WW Developer Conference in San Francisco this week and shares some thoughts from this morning's keynote address in this video...Message Edited by Sondra_Magness on 06-08-2009 05:41 PM
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Phishing attacks on Facebook users point to efforts to mine login data for profit

A new wave of phishing attacks on Facebook users is underway. You'll remember the story from several months back of someone whose login credentials were stolen and then the crook used that Facebook access to swindle the victim's friends out of thousands of dollars. The current effort resembles that one, in that a compromised account sends a malicious link to friends. The friends click on the link and are taken to a site that looks just like a Facebook login page. Providing the criminals with their login and password can sometimes injure the victim beyond the damage to their social net...
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The Latest in the Threat Landscape - Web Based Attacks: February 2009

As we talk to consumer and enterprise customers, we are finding many don’t understand the risks of the Internet today, why their computers have been compromised or how the threat landscape has really changed.  The fact that just visiting your favorite Web site can either lead to malware silently being installed on your computer WITHOUT ever clicking on anything, or being plagued by misleading applications, such as fake antivirus software, seems to be a surprise to many users and IT managers.     With the increase in Web based attacks that users are being subjected to every day, we w...
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Are you Naked? Exploits from the latest Microsoft Vulnerability seen in the wild

Are you Naked?  Exploits from the latest Microsoft Vulnerability seen in the wild Which is worse, being seen naked running down the street or having a vulnerable computer leaving you exposed to attacks from drive-by downloads?   It is probably a matter of opinion (or local laws.)  Unfortunately, I think people are more concerned about being seen naked than whether they have a computer that is vulnerable.   Don’t get caught being exposed by having a vulnerable system!   In my previous blog post, I talked about the way that malware is able to get onto your system.  Exploits from drive...
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Zero-Impact Meets Zero-Gravity

This past weekend I was joined by an international group of journalists and bloggers for a Zero-Gravity flight to “blast off” the launch of the Norton 2009 security products. This 18-person “band of brothers” boarded the G-Force One in Las Vegas, prepared to float, flip and fly the way orbiting astronauts do. One word describes the experience - awesome. But most people want to know, what in the world does a Zero-G flight have to do with security software?   And the answer is simple…we designed the 2009 Norton products with a mantra of "zero-impact performance".  Meaning, we want our softw...
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The Shoemaker’s Children

You remember the Shoemaker’s lesson, don’t you?  It’s always the shoemaker’s children go barefoot. And so it was that after thirty years of writing about PCs and wagging my finger at those who tempted fate by not backing up regularly, I did it myself.  The entire episode has made me feel a little addle-brained, a lot chagrined, and like a cautionary tale.   It started when I bought the new Dell XPS—fully loaded. When was the last time you moved three years of work from one PC to another? Seriously, it consumed my free time for about three weeks until I had things the way I wanted them. You...
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Save the Whales

“Whaling”.  The term brings up images of Captain Ahab and harpoons.  For some folks, “whaling” brings up thoughts of deep-pocketed Vegas high-rollers.  Unfortunately, what I’m referring to is a product of today’s online threats. It’s a new phishing scam called “whaling” and its emerged to target the big fish – top-level corporate executives at leading companies and organizations.  By doing some easy research up front, phishers can hit those at the top with surprising success because most corporate email conventions are easy to figure out (eg. First initial_last nameatcompanydotcom).  These...
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Engineered for Performance

Does your security software do any of the following things?         •  guard against virus activity before users see the effects of it       •  keep hackers from stealing personal information       •  prevent the system from becoming a zombie       •  thwart phishing attacks from getting people to give away data       •  stop malware and spyware from installing themselves   If your answer is yes (and I hope it is!) then your software is using up some amount of the system’s memory in order to keep you safe. Symantec’s mission is to make this protection impact as minimal as possible while st...
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Going Green

You just read an article title like this and think, ugh, more guilt about the clothes I wear, the food I buy, the car I drive. I feel the same way. I wish I could live more like Ed Begley Jr. and less like the Super Consumer I really am. The truth for me, and maybe for you too is that we have to pick a few areas to make new choices in order to help the environment. So maybe a better title is “Baby Steps to Going Green.” Small changes do matter and may be our best shot for lasting behavioral changes.   As I write this, workmen are sweating away in the unseasonably warm April weather (94 deg...
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Summer fun: beaches, bbq's...iPhone apps?

So, this is a bit of a deviation from our standard security-focused articles, but given how you can't go 15 minutes without hearing about the iPhone 3G, I think it's appropriate to bring it up.  I have an original iPhone (4GB!) and was able to successfully download the new iPhone software before the mad rush and figured I would share some observations after a full week or so of using the software.First off, I admit it: I haven't been this excited about computers since I got my first Mac in 1985.  Apple's App Store (accessible via iTunes and through the iPhone itself) brings back that sense...
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Symantec Comments on PIFTS.exe

 Symantec released a diagnostic patch "PIFTS.exe" targeting Norton Internet Security and Norton Antivirus 2006 & 2007 users on March 9, 2009. This patch was released for approximately 3 hours (4:30 - 7:40 PM March 9, 2009 Pacific Time). In a case of human error, the patch was released by Symantec "unsigned", which caused the firewall user prompt for this file to access the Internet. The firewall alert for the patch caused understandable concern for users and began to be reported back to Symantec. Releasing a patch unsigned is an extremely rare occurrence that does not pose any security ...
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Gamer Gets Pwned by His Antivirus (Episode 2): The Celebration

A N00b MMORPG guild celebrates a great victory and experiences an unexpected defeat. This is the second episode of our "Gamer Gets Pwned by His Antivirus" series.
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TwitViewer.net - Or How Something That Sounds Too Good to Be True Usually Is

The message might have come in early yesterday on your Twitter feed, "Want to know whos stalking you on twitter!?: http://twitviewer.net/" You might have clicked the link to visit the website. It all happened so fast, the fabulous offer (heck yeah, I want to know who the last 200 people are to look at my Twitter profile!) and the large scale distribution of the "tweet". Even seasoned journalists who should always wear their cynical and world-weary thinking caps fell for it. Yes, Virginia, it was a phishing scam that required people to cough up their Twitter username and password. It's true...
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Cybercrime News: Conficker is Spamming, Weak Economy Drives Crime, Why We Click on Spam and More

There's evidence that the Conficker botnet (oh, did you really think they distributed those millions of bots without a plan to monetize them?) is now being used on a "for hire" basis. A story from the UK referencing a new report from Cisco, states that malware called Waledec is being distributed via Conficker's millions of infected computers. Waledec uses your system to send out spam and spread itself to other computers. Before you pull your hair out in frustration, just make sure you've got an up-to-date copy of Norton Internet Security or another comprehensive security product on your co...
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Get in the know about Conficker

Symantec's Internet Safety Advocate Marian Merritt gives the lowdown on the Conficker worm and how you can stay protected.For more information on the Conficker worm, visit the Conficker Working Group page at:http://www.confickerworkinggroup.org/wiki/pmwiki.php?n=ANY.RepairToolsorwww.norton.com/conficker
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Norton Internet Security 2010 Beta

Norton Internet Security 2010 BetaWelcome to the Norton Internet Security 2010 and Norton AntiVirus 2010 Public Beta! We’re really excited about his year’s version of Norton Internet Security 2010 and Norton AntiVirus 2010. We’ve made significant improvements to our existing features, as well as added a few new ones. We’ve also included support for Windows 7, the new upcoming version of Microsoft’s popular operating system. To access the Public Beta build, simply navigate to Norton Beta Center and select Norton Internet Security 2010 or Norton AntiVirus 2010. After you complete registrat...
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Faster, Safer Internet with Free Norton DNS

Today we’re sharing the exciting update that we’re taking Norton DNS for PC users out of beta. As you may recall, Norton DNS was launched in May as part of our Norton Everywhere announcement, which aims to take our consumer business beyond the PC. Since that launch, Norton DNS has gained more than 250,000 beta users from 112 different countries. These users have enjoyed a safer internet experience from the more than 1.4 million malware block pages per month that have been displayed when users encountered harmful websites. Many people don’t know that they can change their DNS settings or w...
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2014 Mobile Trends: Norton at CES

Mobile technologies sure-to-trend in 2014 include "smart" connected devices and wearable gadgets. With 2.88 billion people reached by the #CES2014 hashtag, according to the Consumer Electronics Association, this new tech is growing in popularity in no time. Watch the best-of from Norton at CES. Did you miss the Norton Truck interactive mobile privacy experience at CES? You can still try Norton Mobile Security for free, here: https://mobilesecurity.norton.com/  Read on for more quick tips to protect your mobile privacy: Protect your private info: Did you know? 1-in-4 smartphone user...
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The Incredible Hulk Gets Nortonized - Literally

I don't know about you, but growing up The Incredible Hulk was one of my favorite comic books. I always loved the raw nature of the Hulk and his crazy rampages and willingness to take on just about anything from tanks and mutants to other superheroes in the Marvel universe. The new Hulk movie premieres on the big screen this weekend and I'm excited to see Edward Norton bring my favorite character to life. Closer to home, our Norton team partnered up with this summer blockbuster and is offering up some pretty decent loot (think 52" SHARP LCD TV) -- the details of which can be found at this ...
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Who are you on the Web?

The Boston Globe had an article recently on how difficult it is to be anonymous in the internet age.  Reading the article compelled me to perform my every-once-in-a-while "googling" of myself.  What I found was pretty interesting. First of all, I'm not keeping a very low profile.  There were approximately 23,000 responses to the search query on my name (541 if you put my name in quotations.)  Most of the front page stuff was computer related.   A post on an old blog of mine about a web programming framework; several links to my posts on the Norton Protection Blog; a patch I submitted to an...
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Norton Safe Web

Today, the Norton team is launching an exciting new beta offering called Norton Safe Web, a Web site rating service that makes it easy for users to differentiate safe sites from malicious ones. Once downloaded, the beta will provide visual site ratings within everyday search results from top search sites like Google, Yahoo! and Live Search- so you can keep using your preferred search tool and don't have to take any extra steps. Additionally, due to the nature of Web threats such as drive-by-downloads, it will also warn users before they visit a site that contains malicious content. Our go...
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WWDC08 - All iPhone, All the Time

  This is where the magic happens...WWDC08 I was up in San Francisco last week for the Apple WorldWide Developer's Conference (WWDC08) and I figured I would talk a bit about it.Now, the specifics of the show have been blogged to death, I am sure (some good writeups here and here), but a few themes really struck me:1 - We are all basically experiencing a fairly incredible transition, thanks in no small part to the iPhone. Yes, so-called Smartphones have been around for awhile, but it is clear that the iPhone has captured the imagination of people who would otherwise not care at all about a ...
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Walt Mossberg on Social Engineering

As a follow-up to my earlier post this week, I noticed that Walt Mossberg  posted today a helpful article and short video clip on "social engineering" that offers several specific tips on avoiding online scams.  For example: 1. Never, ever click on a link embedded in an email that appears to come from a financial institution, even if it’s your own bank or brokerage and even if it looks official right down to the logo. The same goes for payment or auction services, like PayPal or eBay (EBAY). More solid tips are available at Mossberg's All Things Digital site.  I also recommend related post...
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Reinforcing Secure Behavior

There was a great article in the most recent issue of the Communications of the ACM entitled "The Psychology of Security: Why do good users make bad decisions?" The main thrust of the article is to shed some light on the psychological process for decision making and how the process manifests itself when users are asked to make security decisions. Armed with this knowledge security software developers can make better decisions regarding what to present to a user and how these choices should be ultimately represented. I took away three key observations from the article: First, the article po...
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Are game accounts getting stolen? Really?

How crazy is it that cybercriminals are designing malware to steal log-ins for our online game accounts? Are they really that valuable? I can understand wanting to steal my credit card or bank account number. I can understand wanting to steal my identity so they can open new credit accounts in my name and stick me with the bill.   But, my game account? Really?   Over the last few years, various security companies (including Symantec) and several independent security agencies have published reports about the growing prevalence of Trojans aimed at stealing online game account log-ins. Rece...
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Faster, Lighter NortonSystemWorks 12.0 Handles Today’s Top PC Performance Problems

Whether it’s defragging, cleaning and repairing the hard drive, maintaining your PC with a one-click checkup tool, or getting rid of unwanted Internet clutter, Norton SystemWorks delivers a comprehensive toolkit for faster, up-to-the-minute performance boosting utility tools.   One of the most significant improvements in Norton SystemWorks is that it delivers the enhanced performance of Norton AntiVirus 2009. You may have read about how we reengineered our 2009 products to make them the fastest and most up-to-the-minute security solutions. Norton SystemWorks 12.0 customers now save time w...
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Social engineering: meh or muh-oh?

Social engineering: meh or muh-oh? There’s been a lot of news lately about the CanSec security conference where all the major Web browsers were “hacked”. The attack for the Safari Web browser required the user to click on a link, after which complete control of the machine was given to the attacker. Is that a real attack since it required somebody to click on a link? Aren’t viruses all about hacking into somebody’s machine without them doing anything? Not really. The Internet landscape has changed a lot recently. Not too long ago, a virus or worm could infect your computer while it just sa...
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Myth-Busting Windows 8 Security: Part Two

In part two of this four-part blog series, I'll continue to review some of the myths we’ve heard about Windows 8 security improvements and point out where deficiencies lie. We believe security should still very much be a concern for anyone running the new Windows 8 OS. Visit this earlier post to learn more about the series. Myth #2: Windows 8 is safer because all apps are sandboxed from the rest of the system. As you likely know if you’ve been following the news around Windows 8, it will introduce a new style of application called the Windows Store app.  These apps leverage a new set of...
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Norton Utilities Premier – New!

Sad but true: that new computer isn’t going to last forever and, especially if you’re not careful, neither will all its precious data.  Over time, once-zippy computers can start to lag, getting bogged down with unnecessary programs, too many temporary files, broken registry keys and all sorts of other digital gunk.  What’s more, hard drive failure, theft and natural disasters can wipe out your precious files in an instant – music collections, treasured photos and financial documents that could be lost forever.  I’m excited to announce the newest Norton weapon in the fight against PC slugg...
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Hatching Software

As a youngster I was taught to think of history in terms that scream out for marble monuments and epic poetry.  College did its best to break me of that tendency, and though I retain some of that boyish awe, I have come to appreciate the humanizing elements of history. I like to remind myself as summer approaches by watching the musical 1776, about the drafting of the US Declaration of Independence.  Aside from the fun it has with history, I also enjoy the lessons it offers for my day job.   The play looks beyond the yellowed parchment with the odd penmanship and the huge signature of John...
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What's in a name?

So, "Norton AntiVirus for Mac" has been around for a long time. Everyone seems to know it (alongside Norton Utilities for Mac, another topic for another time), but I gotta tell you, sometimes I think the name does the software a disservice. I mean, literally, as soon as I even say the name of the product, I inevitably hear, “But I thought Macs don’t get viruses!” Everywhere I get this. I was, no joke, getting a physical with my doctor, and when he was done he asked, “You know, I don’t mean to, well, whatever, but I thought that Macs didn’t get viruses.”Can I at least get my pants on before...
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One MILLION websites compromised

In the old days, practicing “safe Internet” meant staying in the good online neighborhoods so you didn’t get infected. Today, almost any website you visit could be a landmine leading you to having your system compromised.  We all remember the quote from Austin Powers where Dr. Evil says “One MILLION dollars”. Now imagine a techie version of Dr. Evil, let’s call him “Dr. Drive-by” saying in that same tone “One MILLION websites compromised”. Drive-by download outbreaks can be measured in how many occurrences a particular domain name occurs in Google searches. Recent reports from SANS Interne...
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The Hunt is On

Our team team hit a big milestone this week by reaching beta of our 2009 Norton Internet Security and Norton AntiVirus products. As many of you know, beta is a pre-release version of a Symantec product that is available for public testing before the final version is released. We rely on the valuable feedback of our community to evaluate how the product performs in "real world" environments. Additionally, it is an opportunity to be among the first to experience our latest products before they are finalized and released. We monitor the beta feedback closely and it is an important source of f...
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Head in the Clouds

I've been doing a lot of thinking about Cloud Computing lately.  This was sparked, in large part, by Symantec's internal engineering conference, Cutting Edge, as well as a number of things I've been reading.  Cloud Computing is shaping up to be one of the "next big things" that we are all going to be hearing a lot about over the next couple of years.  In fact, Microsoft just announced "Azure," their cloud computing services platform. Microsoft Azure is positioned to bring cloud computing to the development masses.  Anyone will be able to write cloud-aware applications and run them hosted i...
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Thank you, Steve

When Steve Jobs died this week, I found out via my Twitter feed. I was working on my Mac and putting together a presentation discussing our plans to continue innovating on the Apple platforms - I had just dropped in a graphic of Apple's new iPhone 4S. When I read the news, I gasped. I sat for a second and, almost by reflex, just typed "Steve Jobs is dead," sharing the news with my online community. Within seconds, my Twitter feed was an avalanche of disbelief, and for hours, people from around the world shared their grief, the vast majority of them sharing their words on Apple devices. I...
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Introducing Norton Anti-Theft Beta

Hi, I’m Joe Keehnast, product manager for Norton Anti-Theft, a new Beta service from Norton.  Norton Anti-Theft is a new service that gives you a way to track the devices you have, protect the data they house, and get them back in the event that they are ever lost or stolen. Protecting users from the threat of physical device loss and theft is somewhat of a new area for us and we believe this new service is a great addition to our Norton Everywhere vision of protecting you and your data on any device. So what can Norton Anti-Theft do for you?   Let’s say you have lost a computer or it has...
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Testing and Accountability

AMTSO (the Anti-Malware Testing Standards Organization) is a coalition of security professionals, including many antivirus product vendors, product testing organizations and publishers, and some interested individuals. Given the highly technical nature of its activities, it is inevitable that the organization owes some of its authority to the expertise of the security specialists within its ranks, but that doesn’t make it a vendor lobby group. As Kurt Wismer (not himself a member) points out here (http://anti-virus-rants.blogspot.com/2010/06/nss-labs-vs-amtso.html) “many of them are employ...
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