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Windows 10 Compatibility With Norton Products

As a Norton customer, you are always entitled to download the latest version of your Norton product for free during your service period. Existing customers are also entitled to receive free support at http://support.norton.com. If you’re using Windows 7 or 8, you may have already reserved an upgrade to Windows 10 before its July 29th release. After doing so, Microsoft’s app compatibility checker may show that your Norton product is incompatible with Windows 10. Not to worry- you’re still protected with the best in-class security for your PC. There will be an update available for a Windows...
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The Importance of General Software Updates and Patches

Software updates can seem like an annoyance, but they are actually critical to the protection of your system.

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What Is a VPN? And Why You Should Use a VPN on Public Wi-Fi

If you’ve ever wondered if it’s safe to use public Wi-Fi, you are not alone. In fact, according to the Norton Cybersecurity Insights Report, 6 in 10 consumers believe using public Wi-Fi is riskier than using a public restroom. And it is. Surfing the Web or transacting on an unsecured Wi-Fi network means you’re placing your private information and anonymity at risk. That’s why a virtual private network, better known as a VPN, is a must for anyone worried about online security and privacy. 

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How To Choose a Secure Password

Strong, secure passwords are one thing that stands between you and a potential data breach. Here are some tips on how to make your passwords more secure and ways to manage them all.

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The New Norton

Introducing the New Norton. Norton Security has combined our greatest features into one, all-inclusive, easy to use product. Offering you complete protection against threats in today's cyber landscape.

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The Dos and Don’ts of Using Public Wi-Fi

Public Wi-Fi is available just about everywhere, from the local coffee shop to the hotels and airports you visit while traveling. Wi-Fi has made our lives a little easier, but it also poses security risks to the personal information available on our laptops and smartphones. Here is a helpful list of dos and don’ts you should follow if you plan to use public Wi-Fi.

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Password Managers Are The Key To Secure Passwords

According to the credit reporting firm Experian, the average Internet user has about 19 different online accounts, for which they only have seven different passwords. In addition, one in ten users never change their online passwords, and one in 20 uses the same passwords for all of their online accounts. Those statistics definitely show that the password system is broken. When passwords were invented in the 60's, they were rather simplistic, as there was not  a wide scale need for them. Today we have passwords for an exponential amount of web services. Couple that with the fact that we no...
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Exactly How Free Is That Free App?

There are a plethora of free mobile apps on the market, but as the old adage goes "There's no such thing as a free lunch." Almost half of the free apps on the market are looking for something in exchange. Read on to find what you are and are not willing to trade for that app.

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How To Recognize and Avoid Tech Support Scams

A tech support scam is a form of Internet fraud that is currently gaining momentum on the Internet. The scam implements social engineering and fear tactics in order to get the victim to take the bait.  There are three main ways this scam is executed- via cold calls, pop-up messages on the computer and incorrect search engine results.

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Get Ready For Some Big Updates!

Beginning this month, we will begin automatically updating customers with a new PC client that provides the best usability, performance and protection that we offer to-date. We’re rolling these updates out to users over the next several months, however, you have an opportunity to get these features now.

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Malware 101: What Is Malware?

Spyware, ransomware, and bots, oh my! A lot of these terms are prevalent on the Internet, but it may seem impossible to know what all these terms mean, and how they actually affect your devices and personal information. The term, “virus” has been the commonplace word for all malicious software programs for years now; however, a virus is just one type of malicious threat. A virus is classified as a self-replicating piece of malicious code that travels by inserting itself into files or programs. The threats on the cyber landscape have evolved into more than just viruses, and can cause mu...
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The Risks of Public Wi-Fi

Picture this. It’s Saturday morning and you’re hanging out at your local coffee shop using the free Wi-Fi to catch up on a few tasks you couldn’t quite get to during your busy week. Sound familiar? This is a typical scenario for many of us, but did you know you might be unaware of some threats lurking in the background on public Wi-Fi while you balance your bank account and sip a latte? What Is Public Wi-Fi? Public Wi-Fi can be found in popular public places like airports, coffee shops, malls, restaurants, and hotels — and it allows you to access the Internet for free. These “hotspots”...
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How To Set Up and Secure Your New Tech

Congratulations on your new device! You’re likely caught up in the fun of having a new gadget, and probably shopping for a shiny (or sparkly) new case. While a case protects your device from nature and clumsy hands, it doesn’t make your phone absolutely safe. Why? Because it doesn’t protect what matters most—your information. Think about all that you do on your devices—sharing precious photos, ordering your favorite latte, and shopping. With the rise of cybercrime and the high costs associated with it, it’s even more important that you learn how to protect what matters most—the personal i...
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How To Protect Yourself From Phishing Scams

Phishing scams have one objective- gaining access to your money. Cybercriminials are always trying different tactics to try to trick you out of your personal information. Read on to learn how to spot a scam and protect yourself against scams and spyware.

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The Real Cost of Free: #30SecTech Video

With plenty of free security software options out there, it’s easy to wonder why you would want to pay for online protection. But is free antivirus software truly free? Internet connected devices are constantly within reach and as a result more aspects of our lives and information reside within our devices than ever before. Yet many people still see their online world and the physical world as separate from each other, not realizing that online information is as valuable to cyber criminals as a wallet is to a mugger. It’s not until a data breach makes headlines t...
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Keep Your Home Wi-Fi Safe in 7 Simple Steps

It is beginning to feel like the Internet is a basic necessity for existence in the 21st century. With all our devices connected to the Internet, we have an indescribable physical mobility that leads to increased productivity. It is safe to say that the Internet is for everyone and does not limit itself to the tech savvy. Unfortunately, when not safeguarded, the Internet can be a playground for nefarious activities caused by people with malicious intent.   Take a home wireless network as an example. Almost every member of the family accesses it through laptops, PCs, cell phones and tablet...
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It’s a New World, It’s a New Norton

The headlines are all too familiar: “Retail Giant Reports Massive Data Breach,” “Russian Gang Amasses Billions of Web Credentials.” Despite the increase in threats, we are moving more and more of our lives on line: from sensitive health and financial data, to precious photos and daily shopping. To complicate matters, our digital lives don’t just reside on a desktop but on multiple devices and platforms. Too many of us remain vulnerable to advanced threats. If we want to free ourselves to take full advantage of our amazing digital, interconnected world, we need to secure ourselves. With th...
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Your Summer Vacation Guide to Mobile Device and Public Wi-Fi Security

Vacation may be a time for rest and relaxation, but your mobile devices likely won’t be getting a break. Now that smartphones and tablets are part of our daily lives, we spend more time than ever staying connected, even while on vacation. Just think of all the selfies you’ll be taking and updates you’ll be posting to your social networks! But, while sharing your vacation moments will be a fun way to capture your R&R, your fun vacation could turn into a bad situation if you choose to use your mobile devices on free public Wi-Fi during your trip. Learn how to be aware of using your mobile devices on public Wi-Fi at key points on your vacation.

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Why clean computing matters

February 13th is National Clean out Your Computer day, and there’s good reason behind it. When you “clean” your computer, you don’t just dust off the keyboard and wipe fingerprints from the screen. You also pay attention to the state of the hard drive, updating software and removing old programs. ​Why is cleaning up your computer important? Clean software helps protect your data.  Internet security software and regular program updates help ensure that viruses, malware, and remote “hackers” stay out of your system.  When you maintain your files by backing them up, deleting unused programs,...
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The 12 Days of Norton

"We’re counting down days until Christmas is here,
And gifting you cool security tips to be of good cheer,

And make sure this season is the best of your year."

Join us every day for a new Norton tip to keep your holidays merry and bright. A secure holiday is a happy holiday with Norton.

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Shellshock, The Latest Mac OSX and Linux Vulnerability—And What It Means For You


Security researchers have discovered a new bug, called, Shellshock, that affects Linux and Unix platforms. If exploited, the bug could impact public facing web servers and Mac OSX users. Our experts let you know what you can do to keep your data safe.

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What Is a No-Log VPN Network?

Many VPN providers safeguard their customers’ anonymity by offering a no-log network, meaning that they do not collect, or “log,” any information transmitted through the network. They don’t save information about your personal details, where you go online, what you download, or what you search for. Therefore your privacy and anonymity are protected from everybody — even your VPN provider.

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How to Spot a Fake Android App

Just because an app is in the Google Play Store doesn’t mean that it is a legitimate app. Google is constantly removing fraudulent apps from the Android marketplace, such as fake antivirus, browsers, and games.  Besides Google Play, and other app markets, there are many other ways that fake apps can get onto your Android device. Scammers will try any means necessary to trick you into installing a fake app. Criminals use emails and SMS messages that appear to be from your bank, credit card company or other brands to trick people into downloading applications that will compromise their data....
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How To Avoid Identity Theft Online

Identity theft is a growing threat on the Internet landscape. 9 million identities are stolen in the US every year. Learn how to protect yourself from becoming one of those 9 million.

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SSL Certificates: What Consumers Need to Know

Guest post by Jeff Barto, Trust Strategist, Evangelist & Website Security Advocate for Symantec In 1994, the first online purchase crossed the World Wide Web: a large pepperoni pizza with mushrooms and extra cheese from Pizza Hut. Over the next 20 years, e-commerce has exploded into a bustling economy, exceeding $1.2 trillion in sales in 2013. This growth in online purchases rests upon a foundation of trust. People trust that the websites they use to track finances and make online purchases are secure and legitimate largely because of Secure Socket Layer (SSL) certificates- otherwi...
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How Safe Is Surfing on 4G vs. Wi-Fi?

You’re probably familiar with 3G, 4G, and Wi-Fi hotspots. In today’s increasingly connected mobile world, there are a variety of ways to get and stay connected to the Internet, but what’s really the safest way? Truth be told, nothing is 100% safe. However, there are ways that you can beef up your own security to get as close to that 100% as possible. It begins with understanding what these technologies are, and the risks that come along with them. How Do Mobile Devices Connect to the Internet? Let’s break down the three different ways your mobile device can connect to the Internet, and...
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What is Social Engineering?

We talk about software vulnerabilities a lot, and the human versions of those are our emotions. When people are faced with frightening scenarios, their first impulse is to act first and think later. This is the exact “vulnerability” that social engineers depend upon for a successful attack. Types of Social Engineering Attacks Social engineering is a way that cybercriminals use human-to-human interaction in order get the user to divulge sensitive information. Since social engineering is based on human nature and emotional reactions, there are many ways that at...
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Middle School Kit: A Broader World of Cybersecurity Protection

A guide for parents and children. It can be a full-time job for any parent to be constantly aware of everything that their children are doing online. Kids these days may seem pretty sharp with technology and the Internet, however, we forget that they’re still learning (and so are we) and may not always be prepared to spot the risks and pitfalls of being constantly connected. In this two-part article, we’ve put together some tips for you as a parent to ensure that your children are safe on the Internet, and some basic cyber security tips that you can share with your children. The best wa...
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The Importance of Two-Factor Authentication

With reports of data breaches becoming more frequent, now is the time to look into ways to make your accounts more secure.

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Pokémon Go Cyber Security and Privacy Guidelines

In one way or another, you’ve probably heard of Pokémon Go, the latest new app that seems to be taking over smartphones everywhere. When I first heard about the app, it piqued my curiosity, given my passion for cyber security. Admittedly, I became addicted immediately, which lead me to research how the game works, how to play it, and what the possible security risks are that come along with the game. Firstly, it is important to note that this game is not your average smartphone game. It uses a technology known as augmented reality, which is a blend of real life and technology. There are m...
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Ransomware- 5 Do's And Don'ts

Guest Post By Kevin Haley, director, Symantec Security Response I despise all forms of bullying. Perhaps the one I hate most of all is where the bully takes a personal item, snatching it from you, and refuses to give it back. It’s dangled right in front of you, but held just out of reach. You’ll only get it back after doing whatever the bully wants. Ransomware is an on-line form of the bully’s game of keep-away. Here, the bully gets on your computer and takes your personal files -words documents, photos, financial information, all the things you care about. Those files are still on your ...
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The ultimate guide to online dating

Online dating is as normal to life as is online shopping. Believe it or not, online dating has been around for 20 years, and as a result, cybercriminals are finding big money in people looking for love. However, these aren’t issues that should deter you from fishing in the sea of online dating. In this guide, we will take you step-by-step through the entire online dating process. From finding the best dating site, protecting your digital privacy, all the way up to that first date, we’ve got you covered. Step 1 Choosing the right site The cyber-sea of love can be overwhelming to navigate...
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5 Ways You Didn't Know You Could Get a Virus, Malware, or Your Social Account Hacked

You may not always be aware of the multitude of threats out on the Internet. Read on to find out how to keep yourself protected from lesser known threats lurking on the Internet landscape.

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Norton Account

One of the exciting features of Norton products is their ability to be managed using Norton Account.  Norton Account is great because it enables you to have complete control of all of your Norton Product Subscriptions and Keys in one convenient place.  From Norton AntiVirus to Norton 360, you can update, view and edit all of their information.  I know a lot of users find Norton Account great because it enables you to easily retrieve your product key for re-installation of your Norton product.   Norton Account allows you to log in from any computer in the world and instantly see the Norton ...
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Ransomware- When Cybercriminals Hold Your Computer Hostage

Ransomware is a form of malware that will lock files on a computer using encryption. Encryption converts files into another format, like a secret code and can only be decoded by a specific decryption key. Types of Ransomware Ransomware can present itself in two forms. Locker ransomware will encrypt the whole hard drive of the computer, essentially locking the user out of the entire system. Crypto ransomware will only encrypt specific, seemingly important files on the computer, such as word documents, PDFs and image files. Once the ransomware installs itself, ...
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How do Hackers Steal Passwords: #30SecTech Video

Passwords are to a hacker like keys to a thief. Although keys and passwords by themselves don’t have much value, the personal information and property that they can expose does. Think of your passwords as your digital keys. They allow access to your personal life, including your networks of friends and colleagues, contacts, photos, videos, emails, and maybe even banking and payment details, among other gems of information. Weak passwords can be easily guessed, and taking poor security measures could provide information instrumental for password hackers. However, ...
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Ransomware And The Importance Of Backing Up

Ransomware has a unique and specific agenda, and one that can be entirely avoided if properly understood.

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Cyber Security Concerns and Smartphones

More people own smartphones than PCs in today's market, and that makes the mobile platform extremely desirable to cybercriminals. Learn how to secure your personal data.

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Tips for Migrating to Windows 10

Windows 10 will be available as a free upgrade for Windows 7, 8.1 customers starting July 29th. Following are some tips to help you prepare. 1. Reserve your copy of Windows 10, if you haven’t already. Click the Windows 10 App icon in the system tray of your current device. If you don’t have the Windows 10 App icon, run a Windows update. This should correct the problem on most Windows 7 and 8.1 systems. 2. Check your system compatibility. Windows should notify you of any compatibility problems with your system or software prior to upgrading. However, you can manually check hardware spec...
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Norton, In-Depth - Part 1

Everyone here at Norton is extremely excited about this new release of the Norton security products! This is the first time we are launching all three products at once: Norton AntiVirus, Norton Internet Security, and Norton 360. In this two-part blog post, I plan on going through some of the new features and improvements we have made. The first part will cover some of the things we’ve done on the protection side, while the second part will cover the performance and experience side of things. Hopefully this will explain how some of these technologies will make your computing life safer and ...
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Parents Best Practices to Social Media Security

With connected kids today, it can be a full-time job for parents to be able to monitor their online activities. We’ve put together some helpful tips and guidelines so that you and your whole family can enjoy social media safely.

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What Is A Man In The Middle Attack?

In a sense, a man-in-the-middle attack (MITM) is like eavesdropping. Data is sent from point A (computer) to point B (server/website), and an attacker can get in-between these transmissions. They then set up tools programmed to “listen in” on transmissions, intercept data that is specifically targeted as valuable, and capture the data. Sometimes this data can be modified in the process of transmission to try to trick the end user to divulge sensitive information, such as log in credentials. Once the user has fallen for the bait, the data is collected from the target, and the original data...
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7 Of The Most Important Cyber Security Topics You Should Learn About

October is National Cyber Security Awareness Month, and we love participating, as it is a way to help further educate everyone about staying safe on the Internet. To kick off the first week, we’re going to give you a crash course in basic cyber security 101. A lot of these topics will come up over the next month, so let’s make sure everyone knows what they mean. 1. Secure Passwords: The keys to our digital kingdom, passwords should be closely protected. A lot of the times, that’s all a cybercriminal needs to gain access to your account. The following articles not only teach you about HOW...
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Holiday Travelers' Tips for Device Security in Airports

As the most popular travel days of the year approach, many holiday travelers are creating mental checklists for navigating busy airports — most likely with their trusty mobile devices in hand and laptops in their bags. To save fliers the headache and heartbreak of having their devices compromised en route to Grandma’s house, here’s a checklist to keep smartphones, tablets, and laptops safe while spending time in an airport. 

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What Happens When Your Identity Is Stolen?

The IRS has announced that it will be notifying taxpayers after third parties gained unauthorized access to information on about 100,000 accounts through the “Get Transcript” online application. You can view more about the breach via a statement on the IRS’s website. More About Identity Theft: According to the Federal Trade Commission’s 2014 Consumer Sentinel Network Data Book, identity theft once again tops consumer complaint categories in 2014. Identity theft can be committed in many ways: from non-technical methods such as stealing purses or “dumpster diving” for documents that have ...
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How To Protect Yourself From Cyberstalkers

With the wealth of information available online, this makes it easier for Cyberstalkers to gain access to their victims. Read on to learn about ways to keep your personal information hidden from unwanted eyes.

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The Most Common Threats Children Face Online

Children are among the most active Internet users, and are unfortunately subject to a number of threats. If you allow your children to spend considerable time surfing the web, it’s important to know what threats they face so you may deal with them accordingly.

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Pokémon Go Real World Risks and Safety Tips

The goal of this game is quite the opposite of all other games- to get you out into the world and interacting with other people playing the game. If anything, parents have been applauding this game for getting their children off of the couch and out getting some actual exercise. So far, my favorite headline about the game has been “Sore Legs Become Pandemic As Pokémon Go Players Accidentally Get Exercise.”  However, I’ve also stumbled upon some other news headlines that are quite worrisome, that affect people’s virtual and physical privacy. As a result, instead of writing a typical artic...
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#30SecTech: What Is a VPN?

There’s a good reason hackers love free public Wi-Fi. It’s because they can easily access information on unsecured Wi-Fi networks. So when you’re in a coffee shop or an airport checking your emails or paying bills while on public Wi-Fi, you could be letting cybercriminals spy on your sensitive and personal information. VPNs, or virtual private networks, like Norton WiFi Privacy can turn those public Wi-Fi hotspots into secured private connections. Watch this short (30 seconds!) video to see how a VPN could give you a new sense of security on Wi-Fi. ...
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How Can I Tell If I Have Malware and What Can I Do About It?

Malware has become a catchall term for various types of cyber security risks, such as viruses, Trojan horses, worms, adware, ransomware and spyware. Many of us use these terms interchangeably to describe strange symptoms or behaviors encountered on a computer. However, all of them share a common goal, which is to compromise the safety of your devices. Symptoms of malware may appear obvious or discrete; knowing how to detect these dangerous intrusions will help you determine how to go about fixing the problem should it ever occur.   Malware is short for malicious software and refers to pro...
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