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Gamer Gets Pwned by His AntiVirus (Episode 3): The Nightmare

Our gamers get set up as the main course in an all-you-can-eat human buffet...
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Chocolate-Covered PIFTS, X-Files & Mea Culpas

Ever had one of those days? You really intended for things to go right, but they didn’t. And they didn’t simply whimper out of existence, but left large, smoking holes in the living room carpet. That was this Tuesday. In truth, it began on Monday evening around 4:30 p.m. Pacific when we released a patch, the infamously named “pifts.exe,” which left the building before we signed it. This is a process that has worked like clockwork for many years, but due to a simple mistake, the patch wasn’t signed and was instead sent out to Norton AntiVirus and Norton Internet Security customers using th...
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Symantec Comments on PIFTS.exe

 Symantec released a diagnostic patch "PIFTS.exe" targeting Norton Internet Security and Norton Antivirus 2006 & 2007 users on March 9, 2009. This patch was released for approximately 3 hours (4:30 - 7:40 PM March 9, 2009 Pacific Time). In a case of human error, the patch was released by Symantec "unsigned", which caused the firewall user prompt for this file to access the Internet. The firewall alert for the patch caused understandable concern for users and began to be reported back to Symantec. Releasing a patch unsigned is an extremely rare occurrence that does not pose any security ...
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Social engineering: meh or muh-oh?

Social engineering: meh or muh-oh? There’s been a lot of news lately about the CanSec security conference where all the major Web browsers were “hacked”. The attack for the Safari Web browser required the user to click on a link, after which complete control of the machine was given to the attacker. Is that a real attack since it required somebody to click on a link? Aren’t viruses all about hacking into somebody’s machine without them doing anything? Not really. The Internet landscape has changed a lot recently. Not too long ago, a virus or worm could infect your computer while it just sa...
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The Latest in the Threat Landscape - Web Based Attacks: February 2009

As we talk to consumer and enterprise customers, we are finding many don’t understand the risks of the Internet today, why their computers have been compromised or how the threat landscape has really changed.  The fact that just visiting your favorite Web site can either lead to malware silently being installed on your computer WITHOUT ever clicking on anything, or being plagued by misleading applications, such as fake antivirus software, seems to be a surprise to many users and IT managers.     With the increase in Web based attacks that users are being subjected to every day, we w...
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Phishing attacks on Facebook users point to efforts to mine login data for profit

A new wave of phishing attacks on Facebook users is underway. You'll remember the story from several months back of someone whose login credentials were stolen and then the crook used that Facebook access to swindle the victim's friends out of thousands of dollars. The current effort resembles that one, in that a compromised account sends a malicious link to friends. The friends click on the link and are taken to a site that looks just like a Facebook login page. Providing the criminals with their login and password can sometimes injure the victim beyond the damage to their social net...
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Get in the know about Conficker

Symantec's Internet Safety Advocate Marian Merritt gives the lowdown on the Conficker worm and how you can stay protected.For more information on the Conficker worm, visit the Conficker Working Group page at:http://www.confickerworkinggroup.org/wiki/pmwiki.php?n=ANY.RepairToolsorwww.norton.com/conficker
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Cloud AntiVirus Forecast: Foggy, with a Chance of Irrelevance

We’ve been hearing a lot about cloud computing lately. Seems like just about anything you can tuck away into the clouds gets better, or so the story goes, since it allows everyone to access it from anywhere and harness the power of humongous databases full of useful information, among other benefits. Sure enough, the recent RSA conference had its fair share of hype on cloud computing and it has been mentioned to do everything from change security as we know it to solving the imminent swine flu pandemic. On the heels of RSA, a new “cloud antivirus” (AV) solution has been introduced which ha...
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Live from WWDC 2009

Symantec's Mac product manager, Mike Romo is attending the Apple WW Developer Conference in San Francisco this week and shares some thoughts from this morning's keynote address in this video...Message Edited by Sondra_Magness on 06-08-2009 05:41 PM
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New Feature for Norton Internet Security 2010 - Download Insight

Why Download Insight?Downloading malicious software, typically when tricked into doing so, is becoming the primary way malware infects people’s computers. Nearly every threat today is unique in some way and is designed to evade detection putting tremendous pressure on the traditional signature-based approach. By the time a signature is written for a particular malware variant,  it has already changed itself and as far as the signature is concerned it is an “unknown” file. Whether the signatures are on the disk or in the cloud, they are usually not fast enough to keep pace with modern threa...
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Norton Internet Security 2010 Beta

Norton Internet Security 2010 BetaWelcome to the Norton Internet Security 2010 and Norton AntiVirus 2010 Public Beta! We’re really excited about his year’s version of Norton Internet Security 2010 and Norton AntiVirus 2010. We’ve made significant improvements to our existing features, as well as added a few new ones. We’ve also included support for Windows 7, the new upcoming version of Microsoft’s popular operating system. To access the Public Beta build, simply navigate to Norton Beta Center and select Norton Internet Security 2010 or Norton AntiVirus 2010. After you complete registrat...
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Cybercrime News: Conficker is Spamming, Weak Economy Drives Crime, Why We Click on Spam and More

There's evidence that the Conficker botnet (oh, did you really think they distributed those millions of bots without a plan to monetize them?) is now being used on a "for hire" basis. A story from the UK referencing a new report from Cisco, states that malware called Waledec is being distributed via Conficker's millions of infected computers. Waledec uses your system to send out spam and spread itself to other computers. Before you pull your hair out in frustration, just make sure you've got an up-to-date copy of Norton Internet Security or another comprehensive security product on your co...
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SONAR 2

SONAR is a behavioral security engine that is at the heart of our antimalware defenses. With the unprecedented growth in malware that has been observed over the last few years, an effective security product has to able to distinguish a bad piece of new binary/software from a good one without the need for a fingerprint.  SONAR, first introduced a couple years ago into the Norton products, has been re-written for the 2010 products to keep pace with today’s threat landscape and take advantage of other new capabilities, such as our Quorum reputation services. Why do we need behavioral security...
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Microsoft Internet Explorer Unpatched Vulnerability is Here… Norton Users Never Fear!

Microsoft Internet Explorer Unpatched Vulnerability is Here… Norton Users Never Fear! You might have heard a few things about a vulnerability in Microsoft Internet Explorer this week.  This is otherwise known as a “zero day” because it was found and hasn’t been patched by Microsoft at the time of discovery.  You can read more about the actual vulnerability here in the Microsoft Security Advisory for CVE-2008-0015.  This bug in Internet Explorer can lead to users having malware installed on your system silently just by visiting any Web site that might be hosting malicious code designe...
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TwitViewer.net - Or How Something That Sounds Too Good to Be True Usually Is

The message might have come in early yesterday on your Twitter feed, "Want to know whos stalking you on twitter!?: http://twitviewer.net/" You might have clicked the link to visit the website. It all happened so fast, the fabulous offer (heck yeah, I want to know who the last 200 people are to look at my Twitter profile!) and the large scale distribution of the "tweet". Even seasoned journalists who should always wear their cynical and world-weary thinking caps fell for it. Yes, Virginia, it was a phishing scam that required people to cough up their Twitter username and password. It's true...
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Intrusion Prevention System (IPS): Your first line of defense against malware

What is IPS? Intrusion Prevention System (IPS) is a proactive protection technology that provides security at the network level. It is the first line of defense against malware. There is sometimes confusion between an IPS and a firewall. Personal firewalls are more basic, making allow/deny decisions to ensure that only “selected” programs are allowed to interact over the internet. Firewalls also block network communication on non-standard ports, which are generally not used by legitimate programs and services. On the other hand, an IPS goes one step further, and examines all network traff...
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Norton Safe Search – New and Improved

We’re excited to tell you about the new and improved version of Norton Safe Search, now available as part of the Norton Internet Security 2010 public beta.  Norton Safe Search takes the site ratings provided by Norton Safe Web a step further by delivering a fully customized search results page with built-in security features such as filtering out unsafe sites, an interstitial warning page, Privacy Safeguard, and other options such as allowing users to display only safe shopping sites.  Norton Safe Search is completely optional and provides users more control over their search experience. ...
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Yo Joe!

It’s G.I. Joe week here at Norton, and to celebrate the upcoming movie , we want to give you stuff! Okay, maybe we’re going to make you work for it. Just a little, though. Here’s the deal: follow us on Twitter (@nortononline) this week. The first 50 new people to follow us after this message is posted will receive (2) free Fandango movie passes. Just for showing up. Really, it’s that easy. Throughout the week, pay attention! We’re going to be asking you some trivia questions about G.I. Joe and if you’re the first one to answer the question correctly, you might get one...
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Norton SafeWeb - increasing online comfort and confidence

(view in My Videos)Sometimes you need a bodyguard, sometimes you need an advisor  Most often, users are concerned about dangerous, active threats against their computer. If malware is detected on the PC, users generally prefer that it is simply and quietly blocked. Similarly, when users are online, they expect to be protected from pages that contain malicious content or that are part of phishing scams. Phishing sites are an obvious, immediate and direct threat on a user’s most valuable information. This is a simple security decision. A webpage is either the correct webpage or it’s an imp...
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Norton Utilities Premier – New!

Sad but true: that new computer isn’t going to last forever and, especially if you’re not careful, neither will all its precious data.  Over time, once-zippy computers can start to lag, getting bogged down with unnecessary programs, too many temporary files, broken registry keys and all sorts of other digital gunk.  What’s more, hard drive failure, theft and natural disasters can wipe out your precious files in an instant – music collections, treasured photos and financial documents that could be lost forever.  I’m excited to announce the newest Norton weapon in the fight against PC slugg...
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Microsoft Security Essentials: “Reruns” Aren’t Just for TV Anymore

If you watch television in North America, you’re probably familiar with the concept of summer “reruns.” Many television networks and production studios go on hiatus during the late spring and summer months, and don’t produce new shows. To fill the airwaves, TV networks resort to rebroadcasting old shows, known as “reruns.” Well, it looks like reruns are no longer confined to TV shows or to the summer. Today, Microsoft released a “new” consumer security offering, Microsoft Security Essentials (MSE). Instead of actually offering something new or improved to help consumers in the battle again...
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Six Key Strategies To Boost E-Commerce Sales This Holiday Season

In the world of e-commerce, cybersecurity, trust and sales are all interrelated, each influencing the other. The more trust indicators you display on your website, the more trust you gain, and the more trust you gain, the more sales you win. Consumers are willing to spend more during the winter holidays than at other times of the year, and online shopping has grown rapidly over the last decade. In fact, a survey conducted by the National Retail Federation revealed that 56% of US consumers expect to do some or all of their holiday shopping online this year, while 44% plan to do all of th...
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Windows 10 Compatibility With Norton Products

As a Norton customer, you are always entitled to download the latest version of your Norton product for free during your service period. Existing customers are also entitled to receive free support at http://support.norton.com. If you’re using Windows 7 or 8, you may have already reserved an upgrade to Windows 10 before its July 29th release. After doing so, Microsoft’s app compatibility checker may show that your Norton product is incompatible with Windows 10. Not to worry- you’re still protected with the best in-class security for your PC. There will be an update available for a Windows...
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Get Ready For Some Big Updates!

Beginning this month, we will begin automatically updating customers with a new PC client that provides the best usability, performance and protection that we offer to-date. We’re rolling these updates out to users over the next several months, however, you have an opportunity to get these features now.

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How Do Cybercriminals Make Money?

Since most of what we do is now online, from shopping for food to paying bills, the global economy is taking a digital shift. It’s only natural for criminals to follow suit. As criminals consider the economics of what they do, they recognize cybercrime as one of the quickest ways for them to make money. For a hacker, extortion is an easy way to monetize stolen information and provides the shortest path from cybercrime to cash. In addition to extortion, criminals can make money off of fake auctions, stealing someone’s identity, and by selling stolen information such as credit card numbers, ...
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Why I Do It: A Support Agent’s Tale

Why I Do It: A Support Agent’s Tale Why I do it I have always loved computers. I also worked in health care for ten years, and that gave me a wonderful perspective on helping people. I have been able to carry over that experience to my current position as a Norton Technical Support Agent and it provides me with the ability to offer my customers a positive experience in the middle of a stressful situation.  It's always a great feeling when I finish a call, and someone who used to be really upset is now really happy. Saving digital lives I remember one custom...
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Windows 10: New Security Features and the Role of Third Party Security

Just like everyone else, we’re excited about Windows 10 this year. We particularly look forward to new security improvements that Microsoft brings to Windows with each new release. While this may sound like a strange position for a security company to take, the reason why we welcome these improvements is that every security improvement, no matter how big or small, is bad for hackers and criminals and good for consumers.  Like the majority of customers in the market, we’re also customers of Microsoft Windows and we recognize that Microsoft Windows is an attractive target for criminals.

Even with all of the new features, Microsoft Windows’ “attack surface” continues to grow with each new release. Microsoft-developed security improvements and features can play an important role in helping to reduce the attack surface of each new Windows release.

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How do Zero-Day Vulnerabilities work: #30SecTech

What is a software vulnerability? In the world of cyber security, vulnerabilities are unintended flaws found in software programs or operating systems. Vulnerabilities can be the result of improper computer or security configurations and programming errors. If left unaddressed, vulnerabilities create security holes that can be exploited by cybercriminals. Why do vulnerabilities pose security risks? Hackers write code to target a specific security weakness and package it into exploit malware, a type malicious software that takes advantage of a vulnerability in o...
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What is the Difference Between Black, White and Grey Hat Hackers?

Not all hackers are inherently bad. When used in mainstream media, the word, “hacker,” is usually used in relation to cyber criminals, but a hacker can actually be anyone, regardless of their intentions, who utilizes their knowledge of computer software and hardware to break down and bypass security measures on a computer, device or network. Hacking itself is not an illegal activity unless the hacker is compromising a system without the owner’s permission.  Many companies and government agencies actually employ hackers to help them secure their systems. Hackers ar...
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A New Look into Cybercrime- “In Search Of The Most Dangerous Town On The Internet”

Cybercrime is on the rise, and although it may seem like it is faceless crime, it is not. “In Search Of The Most Dangerous Town On The Internet” takes a deep, personal look into the real world of cybercrime. The Romanian town Râmnicu Vâlcea, also known as, "Hackerville", is home to many notorious scammers and convicted blackhat hackers, such as Guccifer, who was responsible for the Hillary Clinton email hack. Through their own words, they discuss their methods for deploying malicious worms, viruses, social engineering scams, stealing identities, and the surprising...
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Cybercrime Survival Toolkit- Surviving The Most Dangerous Town On The Internet

As the old adage goes- knowledge is power, and that knowledge is the most powerful defense you have against the threats on the Internet landscape. Now that you’ve seen the film (and just in case you haven’t: mostdangeroustown.com), the fight against cybercrime may seem like an uphill battle, but as hackers are getting smarter, you can become smarter as well. We’ve created this “Cybercrime Survival Kit” to help educate users about the types of threats on the Internet, what they can do and how you can protect yourself against scams, malware, data breaches and more. ...
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Ransomware- When Cybercriminals Hold Your Computer Hostage

Ransomware is a form of malware that will lock files on a computer using encryption. Encryption converts files into another format, like a secret code and can only be decoded by a specific decryption key. Types of Ransomware Ransomware can present itself in two forms. Locker ransomware will encrypt the whole hard drive of the computer, essentially locking the user out of the entire system. Crypto ransomware will only encrypt specific, seemingly important files on the computer, such as word documents, PDFs and image files. Once the ransomware installs itself, ...
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Shellshock, The Latest Mac OSX and Linux Vulnerability—And What It Means For You


Security researchers have discovered a new bug, called, Shellshock, that affects Linux and Unix platforms. If exploited, the bug could impact public facing web servers and Mac OSX users. Our experts let you know what you can do to keep your data safe.

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What is Social Engineering?

We talk about software vulnerabilities a lot, and the human versions of those are our emotions. When people are faced with frightening scenarios, their first impulse is to act first and think later. This is the exact “vulnerability” that social engineers depend upon for a successful attack. Types of Social Engineering Attacks Social engineering is a way that cybercriminals use human-to-human interaction in order get the user to divulge sensitive information. Since social engineering is based on human nature and emotional reactions, there are many ways that at...
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What Is a Virus #30SecTech

A computer virus, much like a flu virus, is designed to spread from host to host and has the ability to replicate itself. Similarly, in the same way that viruses cannot reproduce without a host cell, computer viruses cannot reproduce and spread without programming such as a file or document. In more technical terms, a computer virus is a type of malicious code or program written to alter the way a computer operates and that is designed to spread from one computer to another. A virus operates by inserting or attaching itself to a legitimate program or document that...
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Take The World Backup Day Pledge!

Spring has finally sprung, and it’s that time of year where a lot of us clean, organize, and simplify our lives. What a lot of people don’t realize is the importance of applying those principles to our digital data as well. We collect, organize and store the things in our lives that are important to us (just ask anyone with a garage).Many of those things packed away in those special storage spaces would be devastating to lose.. But have you ever thought that way about what is on your tablets, computers and mobile phones? Right now, most folks have hundreds of phot...
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Cookies and Your Online Privacy: #30SecTech video

Although, you might not know what they are or how they work, if you go online, it’s likely you’ve heard of cookies before. But given the negative publicity surrounding them, perhaps you have been led to believe they are dangerous. On the contrary, cookies by themselves are rather harmless and simple. However, if privacy issues concern you, there’s always the option to opt-out. First, an introduction to cookies Cookies are small text files that are placed on your computer or mobile device by websites you visit or certain emails you open. In essence a cookie notif...
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How do Hackers Steal Passwords: #30SecTech Video

Passwords are to a hacker like keys to a thief. Although keys and passwords by themselves don’t have much value, the personal information and property that they can expose does. Think of your passwords as your digital keys. They allow access to your personal life, including your networks of friends and colleagues, contacts, photos, videos, emails, and maybe even banking and payment details, among other gems of information. Weak passwords can be easily guessed, and taking poor security measures could provide information instrumental for password hackers. However, ...
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Securing the Internet of Things - #30SecTech video

Wearable devices, the connected home, and the connected car, although all relatively new technologies, have quickly become the new rage in tech. Everything from the devices in your pocket, to the appliances in your home, and the car you drive can transmit information about your life habits because they all have one thing in common: they are connected to the Internet and you are connected to them. And in some cases they are connected to each other. This new tech phenomenon is called the Internet of Things (IoT). The Internet of Things allows wearable devices such ...
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Point of Sale Malware Attacks Explained - #30SecTech

As consumers around the country get ready for another holiday shopping season, hackers are likely gearing up with Point-of-Sale (POS) malware kits. Over the past year many US retailers—big and small—fell victim to mega-breaches that compromised approximately 100 million payment cards, potentially affecting about one-third of US consumers. Some retailers have taken measures to secure their POS terminals, but until a complete transition to more secure payment technologies is made, many retailers are still vulnerable to POS attacks. Therefore, it is up to consumers t...
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Get to Know Firewalls 101 - #30SecTech

As the name implies, a firewall is a protective barrier and its job is similar to that of a physical firewall. They stand between your computer and the rest of the digital world to keep you protected from online threats. A firewall is a software program or piece of hardware that secures your computer by limiting who can send you information. All information entering or leaving a network passes through a firewall, which either allows or blocks information based on specified security criteria. How does a firewall protect you? They prevent unauthorized users from ...
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The Real Cost of Free: #30SecTech Video

With plenty of free security software options out there, it’s easy to wonder why you would want to pay for online protection. But is free antivirus software truly free? Internet connected devices are constantly within reach and as a result more aspects of our lives and information reside within our devices than ever before. Yet many people still see their online world and the physical world as separate from each other, not realizing that online information is as valuable to cyber criminals as a wallet is to a mugger. It’s not until a data breach makes headlines t...
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Norton Mobile Security Receives AV-TEST Innovation Award

Norton was presented with the Innovation Award for Norton Mobile Security’s App Advisor for Google Play from AV-TEST during Mobile World Congress in Barcelona, Spain, because of the unique innovation that has helped provide the next level of mobile protection for the changing digital security landscape. As smartphones continue to evolve into being used as personal computers, more and more sensitive information gets stored on the device. We shop, we do our finances, we connect to other devices, communicate, and even entertain ourselves.. What mobile users should be more aware of is that s...
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Ransomware- 5 Do's And Don'ts

Guest Post By Kevin Haley, director, Symantec Security Response I despise all forms of bullying. Perhaps the one I hate most of all is where the bully takes a personal item, snatching it from you, and refuses to give it back. It’s dangled right in front of you, but held just out of reach. You’ll only get it back after doing whatever the bully wants. Ransomware is an on-line form of the bully’s game of keep-away. Here, the bully gets on your computer and takes your personal files -words documents, photos, financial information, all the things you care about. Those files are still on your ...
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Apple’s iOS 9 Shines The Spotlight On Security

It’s another year and another shiny new iOS for all to enjoy! Apple hits the mark on all the usual exciting, fun enhancements such as a more intelligent Siri, and those new Emojis we’ve all been waiting for. However, after a few privacy mishaps last year, such as the iCloud photo breach, an iCloud password vulnerability, and the more recent keyraider malware, Apple took notice and significantly upped their security game. Private Means Private! iOS 9 will not tie any usage data to an Apple ID or any other Apple service. The data is now completely anonymized, and Apple states that they w...
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Norton – Better, Faster, Stronger and Committed to Your Online Security

At the heart of every Norton improvement is you, real people in real-world situations. Take a look at how our commitment to your security has evolved Norton.

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The Norton Cyber Hero Video Series Volume Two: Joseph Garcia

As Norton's search for Cyber Heroes continues, we'd like you to meet Joseph Garcia.

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Introducing The Norton Cyber Hero Video Series Volume One: Zach Latta

Meet Zach Latta, a 17-year-old student who started HackEDU to bring coding to high schools across the country.

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How To Recognize and Avoid Tech Support Scams

A tech support scam is a form of Internet fraud that is currently gaining momentum on the Internet. The scam implements social engineering and fear tactics in order to get the victim to take the bait.  There are three main ways this scam is executed- via cold calls, pop-up messages on the computer and incorrect search engine results.

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Terrifying Threats That Will Try to Trick Instead of Treat You This Halloween

Last year was a banner year for cybercriminals and hackers, as there were increases in some of the most dangerous threats on the Internet landscape. Over 317 million new pieces of malware was created in 2014, which equals about 1 million new threats being released on a daily basis. If you’re not scared stiff yet, continue reading. The Menace of Mobile Malware Mobile malware is the same kind of malware on computers, except it is engineered for your phones and tablets. Mobile malware is out to get you. Well, the details about you, anyway. As the popularity of smartphones and tablets grows,...
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