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Safe Online Shopping Tips for The Holiday Season

The holidays are just around the corner, and that means many of us will be making purchases online to avoid large crowds and busy mall traffic. While online shopping has made our lives easier, it also exposes new weaknesses with the information we use to make those very purchases. The holiday season is a lucrative time for online retailers and cybercriminals see this as an opportunity to profit as well. In fact, Norton Safe Web found that shopping sites are amongst the top ten most frequently exploited websites. An additional concern is bogus e-commerce websites, which are made to look le...
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How To Recognize and Protect Yourself from Cybercrime

Cybercrime is a growing threat in 2016. You might think that the only form of cybercrime you have to worry about is hackers stealing your financial information. Unfortunately there are far more concerns than just basic financial ones. When you see the full list of cybercrimes out there, you might be tempted to stop using the Internet entirely. However, such drastic measures are not necessary. All you need to do to protect yourself is take some basic precautions and know who to contact when you see others engaged in criminal activities online. ​What Is Cybercrime? Cybercrime is any ...
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From the Break Room to the Boardroom: Creating a Culture of Cybersecurity in the Workplace

Whether you own a small business or a big one, you live in a world where cybersecurity is of paramount importance. Big business, small business, academic institutions, government agencies, nonprofits… all of these need to take an interest in cybersecurity or pay the price. It’s a matter or success, but also a matter of national security. Those working in critical infrastructure have a special obligation to make sure that they’re securing the workplace. Here are some of the best ways to create a culture of cybersecurity where you work. It All Starts With Education and Training Cybersecuri...
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Online Harassment: Halting a Disturbing 'New Normal'

A new survey uncovers the prevalence of harassment against men in the online world and suggests ways to combat it. ​ On the face of it, Gold Coast Titans National Rugby League (NRL) player Jarryd Hayne hardly seems a likely candidate for cyberbullying. The former Parramatta Eels, San Francisco 49ers and Fiji rugby sevens superstar holds an elite place in Australian rugby league history, having been awarded the Dally M Medal twice as the NRL's player of the year. He has represented Australia and Fiji and in 2009 was also named the Rugby League International Federation’s International Pla...
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The Smarter Home: How to Create a Smart Home

Internet of Things gadgets aren’t just for toys for techies. They are actually more accessible by cost and ease of use, and people are finding convenience in creating a “smart home” with connected things. However, convenience does not come without risk. One of the key security concerns with smart homes is ensuring that devices are not vulnerable to hacking and cyber attack. Let’s take a look at how-to create a smart home while following cybersecurity best practices. What Is a Smart Home? While the term “Smart Home” has been used a lot these days, especially with the rapid emergence of ...
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Online Christmas Shopping: Naughty or Nice?

Surprisingly, in this always-connected day and age, people surveyed by Norton in Australia and New Zealand said they plan to do less than 40% of their Christmas shopping online. Norton released results of their Online Shopping Survey just in time for the holidays, when online retailers offer sales to lure shoppers into buying presents for themselves and others. However, the survey results may indicate those promotions are not enough to encourage security-concerned shoppers to buy online. While concerns about online shopping risks are high, only 23 % of people in Australia and 20% of peop...
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Top Ten Cyber Security Predictions for 2017

The Internet threat landscape was booming last year for cybercriminals. We reported on 54 major events in 2016. And that’s not counting the little stuff. The threat landscape shifted slightly in the past year, and we have seen some new trends. However, some of the older ones are sticking around and still going strong. New Threat Predictions for 2017 1. The Internet of Things   The First Major Attack on IoT Devices​ 2016 was the breakout year for attacks on IoT devices. In October, the first massive cyber attack involving IoT devices, such as​ ​webcams and DVRs, occurred. The ​Mirai B...
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How To Set Up and Secure Your New Tech

Congratulations on your new device! You’re likely caught up in the fun of having a new gadget, and probably shopping for a shiny (or sparkly) new case. While a case protects your device from nature and clumsy hands, it doesn’t make your phone absolutely safe. Why? Because it doesn’t protect what matters most—your information. Think about all that you do on your devices—sharing precious photos, ordering your favorite latte, and shopping. With the rise of cybercrime and the high costs associated with it, it’s even more important that you learn how to protect what matters most—the personal i...
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Why Your Online Privacy Matters

To understand the importance of privacy in the digital age, one must understand exactly what it is before it can be valued. There seems to be a good number of people in the “I’m not doing anything wrong, therefore, I have nothing to hide” camp. Well, we are here to bust that myth. The truth of the matter is, right or wrong, we have everything to hide. What Is Privacy? Privacy is closing your bedroom curtains when getting ready for bed. Privacy is visiting with your doctor behind closed doors. While in real life this type of privacy comes naturally, with little thought, in the digital s...
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Norton Introduces Elegantly Designed Norton Core- A Digital Safety Solution for Connected Homes

New High-Performance Wi-Fi Router, Built from The Ground Up to Secure Home Networks and IoT Devices, Will Come Bundled with Subscription to Award-Winning Norton Security Mountain View, Calif. – Jan. 3, 2017 – Building on a heritage of industry-leading and award-winning security software, Norton by Symantec (NASDAQ: SYMC) today changed the future of digital safety with the announcement of Norton Core. Norton Core is a uniquely-designed, high-performance Wi-Fi router that is available for pre-orders today and will change the way people secure their connected homes. Today’s home networks, b...
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Why clean computing matters

February 13th is National Clean out Your Computer day, and there’s good reason behind it. When you “clean” your computer, you don’t just dust off the keyboard and wipe fingerprints from the screen. You also pay attention to the state of the hard drive, updating software and removing old programs. ​Why is cleaning up your computer important? Clean software helps protect your data.  Internet security software and regular program updates help ensure that viruses, malware, and remote “hackers” stay out of your system.  When you maintain your files by backing them up, deleting unused programs,...
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The ultimate guide to online dating

Online dating is as normal to life as is online shopping. Believe it or not, online dating has been around for 20 years, and as a result, cybercriminals are finding big money in people looking for love. However, these aren’t issues that should deter you from fishing in the sea of online dating. In this guide, we will take you step-by-step through the entire online dating process. From finding the best dating site, protecting your digital privacy, all the way up to that first date, we’ve got you covered. Step 1 Choosing the right site The cyber-sea of love can be overwhelming to navigate...
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The smarter home: How to cut the cord with a smart TV

Have you heard about cutting the cord? It’s a way to replace cable television that has grown in popularity as more people are upgrading to Smart TVs and video streaming devices. Renting equipment from cable service providers can be costly, and for many cutting the cord can also cut the bill. If you’re on the fence here are a few tips to get you started and most importantly home network security best practices to consider. Smart TVs are making headlines for faulty security and privacy risks. So when you cut the cord, stream smarter and more secure. Here’s how:  Step one: A smart TV Smar...
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Cyber Security Concerns and Smartphones

More people own smartphones than PCs in today's market, and that makes the mobile platform extremely desirable to cybercriminals. Learn how to secure your personal data.

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Lunar New Year Online Security Tips

It is that time of the year again where unforgettable and sharable memories are made with family and friends. While you enjoy the festivities this Lunar New Year, don’t forget to stay safe online. Norton wishes you an exciting (and secure!) year ahead!
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A "How-To" on Manually Updating the Norton Recovery Tool

If you've recently purchased one of the 2009 Norton products, you may have noticed that this year, it came with something new - the Norton Recovery Tool. To avoid confusion between the Norton Removal Tool (NRT) and the Norton Recovery Tool, I will instead refer to the solution as the Norton Recovery Disc (NRD). For many of our users, this tool will never play a part in their security software experience, but for those who need it, it can be a life saver. So what is the Norton Recovery Disc, and when would you ever need to use it? The NRD is a bootable CD that can run scans and remove threa...
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Why I Do It: A Support Agent’s Tale

Why I Do It: A Support Agent’s Tale Why I do it I have always loved computers. I also worked in health care for ten years, and that gave me a wonderful perspective on helping people. I have been able to carry over that experience to my current position as a Norton Technical Support Agent and it provides me with the ability to offer my customers a positive experience in the middle of a stressful situation.  It's always a great feeling when I finish a call, and someone who used to be really upset is now really happy. Saving digital lives I remember one custom...
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Symantec recommends WinXP customers upgrade their OS

After April 8, Microsoft will no longer release updates designed to fix bugs that cybercriminals use to gain access to the operating system (OS). Any newly discovered vulnerabilities in the operating system will effectively become an open invitation to an attacker to gain control of a computer running Windows XP. Symantec strongly recommends that Windows XP customers upgrade to a current OS as soon as possible, but will continue to support Windows XP SP3 systems for the foreseeable future. SavvyMediaGal recently posted a Norton Protection Blog entry titled, “How will the end of Microsoft ...
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Faster, Lighter NortonSystemWorks 12.0 Handles Today’s Top PC Performance Problems

Whether it’s defragging, cleaning and repairing the hard drive, maintaining your PC with a one-click checkup tool, or getting rid of unwanted Internet clutter, Norton SystemWorks delivers a comprehensive toolkit for faster, up-to-the-minute performance boosting utility tools.   One of the most significant improvements in Norton SystemWorks is that it delivers the enhanced performance of Norton AntiVirus 2009. You may have read about how we reengineered our 2009 products to make them the fastest and most up-to-the-minute security solutions. Norton SystemWorks 12.0 customers now save time w...
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Norton Utilities Premier – New!

Sad but true: that new computer isn’t going to last forever and, especially if you’re not careful, neither will all its precious data.  Over time, once-zippy computers can start to lag, getting bogged down with unnecessary programs, too many temporary files, broken registry keys and all sorts of other digital gunk.  What’s more, hard drive failure, theft and natural disasters can wipe out your precious files in an instant – music collections, treasured photos and financial documents that could be lost forever.  I’m excited to announce the newest Norton weapon in the fight against PC slugg...
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Get Ready For Some Big Updates!

Beginning this month, we will begin automatically updating customers with a new PC client that provides the best usability, performance and protection that we offer to-date. We’re rolling these updates out to users over the next several months, however, you have an opportunity to get these features now.

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Windows 10: New Security Features and the Role of Third Party Security

Just like everyone else, we’re excited about Windows 10 this year. We particularly look forward to new security improvements that Microsoft brings to Windows with each new release. While this may sound like a strange position for a security company to take, the reason why we welcome these improvements is that every security improvement, no matter how big or small, is bad for hackers and criminals and good for consumers.  Like the majority of customers in the market, we’re also customers of Microsoft Windows and we recognize that Microsoft Windows is an attractive target for criminals.

Even with all of the new features, Microsoft Windows’ “attack surface” continues to grow with each new release. Microsoft-developed security improvements and features can play an important role in helping to reduce the attack surface of each new Windows release.

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Tips for Migrating to Windows 10

Windows 10 will be available as a free upgrade for Windows 7, 8.1 customers starting July 29th. Following are some tips to help you prepare. 1. Reserve your copy of Windows 10, if you haven’t already. Click the Windows 10 App icon in the system tray of your current device. If you don’t have the Windows 10 App icon, run a Windows update. This should correct the problem on most Windows 7 and 8.1 systems. 2. Check your system compatibility. Windows should notify you of any compatibility problems with your system or software prior to upgrading. However, you can manually check hardware spec...
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The Big Shift

One of the best parts of my job is not just laying out the strategy for Symantec's Consumer Business, but getting out and telling people where Norton is headed in six months, 12 months, or even two years. Why is this so rewarding? Because we've got a rich and compelling story to tell.  We aren’t just talking about security software — we're looking at solving consumer problems in brand new ways. Recently, I've spent some time sharing our vision with some of the key people in our industry. Neil Rubenking at PC Magazine was one of our stops and following our conversation, he put out a compreh...
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Zero-Impact Meets Zero-Gravity

This past weekend I was joined by an international group of journalists and bloggers for a Zero-Gravity flight to “blast off” the launch of the Norton 2009 security products. This 18-person “band of brothers” boarded the G-Force One in Las Vegas, prepared to float, flip and fly the way orbiting astronauts do. One word describes the experience - awesome. But most people want to know, what in the world does a Zero-G flight have to do with security software?   And the answer is simple…we designed the 2009 Norton products with a mantra of "zero-impact performance".  Meaning, we want our softw...
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Norton Safe Web

Today, the Norton team is launching an exciting new beta offering called Norton Safe Web, a Web site rating service that makes it easy for users to differentiate safe sites from malicious ones. Once downloaded, the beta will provide visual site ratings within everyday search results from top search sites like Google, Yahoo! and Live Search- so you can keep using your preferred search tool and don't have to take any extra steps. Additionally, due to the nature of Web threats such as drive-by-downloads, it will also warn users before they visit a site that contains malicious content. Our go...
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Welcome to the Norton Protection Blog

This Blog is dedicated to you - as a past, present or future user of our products.  A large team of our product managers, engineering, testers and designers will regularly be posting directly to this blog.  Each of us care passionately about security, and share the responsibility to design, develop and test the solutions that protect our customers.  It is my hope that, through this Blog, you will be able to hear directly from the people who are working on the Norton products.  Through your feedback, whether it is frustrations, accolades, opinions or ideas about our products, I believe we c...
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Social engineering: meh or muh-oh?

Social engineering: meh or muh-oh? There’s been a lot of news lately about the CanSec security conference where all the major Web browsers were “hacked”. The attack for the Safari Web browser required the user to click on a link, after which complete control of the machine was given to the attacker. Is that a real attack since it required somebody to click on a link? Aren’t viruses all about hacking into somebody’s machine without them doing anything? Not really. The Internet landscape has changed a lot recently. Not too long ago, a virus or worm could infect your computer while it just sa...
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5 Small Business BYOD Security Tips

The world of business has to move with the times, and right now that means it makes a lot of sense to allow staff to use whatever devices they have for work. BYOD – bring your own device – is here to stay, and if implemented properly can be a real boon to the productivity and happiness of your employees. They get to use a device they’re comfortable with, and you get to slash your hardware deployment costs. But BYOD brings with it new risks to the security of sensitive company data, with employees taking their main work systems out of the office with them at the end of the day. Rather than ...
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5 Tips for smarter, safer mobile banking

The rise of the smartphone has brought countless technological benefits that make our daily lives easier in so many ways, and one of the biggest has been the freedom of mobile banking. Gone are the days of waiting in a busy branch on a Saturday afternoon to transfer money into your savings account, or calling an automated number to check your balance. But having your bank accounts within such close reach does bring its dangers, and it shouldn’t simply be assumed that logging in and doing your banking can now be done at any time and in any place. Here are five quick tips to keeping your mon...
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System Admin Day 2014! Reasons to Thank Your System Administrator Today (and Everyday).

Today marks the 15th annual System Administrator Appreciation Day, and Norton wishes all those who keep our world of information up and running a big thank you and much deserved rock star recognition. To celebrate the day here are a few of the top reasons to say thanks. Thank your SysAdmin on System Adminstrator Appreciation Day! When your server goes down at midnight on a Saturday, a sysadmin IT pro has everything up and running by 9a.m. on Monday. That lovely interwebz connection you are accessing to view this very blog from your office network – all thanks to a sysadmin’s handiw...
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Four Things You Should Know About Securing Your Small Business

Small Businesses (SBs) often experience a greater risk from hackers, malware and other security threats. You’ve read the headlines: “Data breach”, “Small vendor used in big attack!” Small Businesses are under increasing attacks from cyber criminals. They are used frequently as a stepping stone to a bigger target such as the big enterprises they conduct business with. In fact, targeted attacks on SBs now account for 30% of all targeted attacks. While still less than those targeted at enterprises, the numbers are growing and other attacks forms are increasing. For example, one in five SBs wa...
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Quick Tip Guide to Kids' Social and Mobile Privacy

You can’t always keep track of what your children are doing online. For the most part it will be harmless fun, but there’s always the danger that they could stumble into areas they shouldn’t without realizing. Unfortunately, those areas can be the most innocent-seeming ones, such as social networking or mobile apps. You can have the usual parent-child conversations about not chatting to strangers and not revealing too much about themselves, but sometimes the apps take matters into their own hands and give away more than they should. Check out these quick steps you can take to make socia...
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Introducing Boldly Go Wishes

Norton is dedicated to empowering you to Go Boldly, Not Blindly, in every aspect of your life. We want you to take on all the world has to offer. That’s why over the next 5 weeks, we’re celebrating the ones with tremendous goals and the ones who never stop seeking more. The ones who Boldly Go. Here’s how it works, 3 simple steps to enter to win: Follow the Twitter account @NortonOnline Send a Tweet to @Norto...
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Tips to Protect Your Financial Information

Protecting your financial information is important, and it doesn’t have to be difficult. When on-the-go tools such as mobile banking apps make managing financial tasks easy, you should also take precautions to manage the risk of accessing sensitive financial information anytime, anywhere. This Credit Education Month, practice safe online habits with a few easy tips. Taking Basic Security Precautions Take precautions to make sure that your online financial management activities are secure. Be aware and vigilant by practicing these safe online habits: Make sure the websites with which you...
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Protect Your Presents: A Holiday Survival Guide

Are you ready to tech the halls? Mobile tech like smartphones and tablets top many gift lists and wishlists this year. In fact, 74% of U.S. holiday shoppers intend to give consumer electronics as presents (source: CEA).   However while you're anticipating santa's gifts by your chimney, the holidays provide scammers with an opportune time to sweep up valuable personal data as well as lost or stolen devices. That's why Norton has captured these security tips to protect your presents.   Don't fa-la-la-la-fall for cybercriminals' tricks. Take these first steps to protect your privacy and secur...
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Holiday Online Shopping Security Tips

The season for giving is here, a time for spreading cheer and presents to those near and dear. Cyber Monday has become a popular way to shop for holiday deals. With mobile devices being the choice gift of the season and a convenient way to shop too. In fact, 58 percent of U.S. consumers used smartphones and 42 percent used tablets to shop during Cyber Monday 2012 according to IBM.   Though, online shopping from unsecured devices poses the risk of cybergrinches – looking to snatch your personal information and spread scams for financial gain. Don’t let cybercriminals steal your holiday chee...
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2014 Mobile Trends: Norton at CES

Mobile technologies sure-to-trend in 2014 include "smart" connected devices and wearable gadgets. With 2.88 billion people reached by the #CES2014 hashtag, according to the Consumer Electronics Association, this new tech is growing in popularity in no time. Watch the best-of from Norton at CES. Did you miss the Norton Truck interactive mobile privacy experience at CES? You can still try Norton Mobile Security for free, here: https://mobilesecurity.norton.com/  Read on for more quick tips to protect your mobile privacy: Protect your private info: Did you know? 1-in-4 smartphone user...
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Mobile Security Resolutions for the New Year

  Welcome to the new year! Now that the holidays are a wrap if you're like many, you may have received the gift of mobile this year. In fact, 74% of U.S. consumers intended to give consumer electronics as presents (CEA). But while new mobile trends are in fashion for 2014, mobile cybercrime threats are trending also. More than 1/3 of smartphone users have experienced mobile cybercrime (2013 Norton Report). That means, resolution number one on your list should be to security protect your shiny, new mobile devices and tablets.     Mobile Malware: How-to Protect Your Smartphone and Tablet ...
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Lunar New Year Security Checklist

Because you should be spending your time enjoying the festivities, here are a few security tips for Lunar New Year. Wishing you a fun, safe celebration and year ahead from Norton! Will you capture irreplaceable memories this Lunar New Year? Try Norton Zone for free, a safer and easier way to share files with family and friends.
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Five Ways to Save "Face" Online

There’s a reason why Facebook is celebrating it's 10th birthday today! Social networking sites are great for keeping in touch with friends and family, for telling people what you’re up to, and for finding out what’s happening in your part of the world. Though this does come with risks. Each time you post, “like”, share a photo or check-in somewhere, you’re providing a little more information about yourself. You’re discarding a little more of your privacy… and arguably, you’re leaving yourself at risk of identity theft. To help you on your way, here are our top 5 tips to help you enjoy y...
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Stay Safe in Sochi

As a tourist in a foreign city, especially a chilly one hosting hundreds of thousands of people from all over the world this weekend, it’s probably wise for you to learn a few key phrases to protect yourself, like: Спасите! (Spasite!) “Help!” Пожар! (Požar!) “Fire!” Стой! (Stoj!) “Stop!” …but, what if you need to protect your mobile device or laptop? These phrases are pretty ineffective against cyber crimes.  The U.S. Computer Emergency Readiness Team reports that possible targeted attacks could appear in the form of spam, phishing scams, fake websites, or drive-by download campaigns, an...
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Is connected car data the next privacy concern?

GPS devices have made driving so much simpler in recent years, and it’s hard to find a driver today who does not use one for long journeys. But what are the downsides to being constantly connected when driving? While you’re getting vital information to help you reach your destination, what vital information of yours is flowing the other way? One big car maker was recently forced to deny that it collects and shares personal data on drivers and their habits through their GPS devices, but we’ve seen time and time again that all that gatherable information can prove too tempting for a company...
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5 Tips for Social Media Security and Privacy

Social media accounts are powerful tools in the wrong hands. We’ve recently seen hackers take over the Twitter accounts of media outlets and large corporations, using them for anything from basic spam to drawing attention to global issues. Your own accounts might seem too small to tempt scammers, but even with just a few followers your information is a valuable commodity. Read on for tips to stay safe on social networks.   Use unique passwords for each social network It’s a pain, but it is also absolutely essential that you don’t use the same password for Twitter as you do for, say, Facebo...
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How will the end of Windows XP impact you?

The clock is ticking down on Windows XP. Microsoft will end technical assistance for the 12-year-old operating system on April 8 and effectively stop delivering automatic updates and security patches to Windows XP users. Although many consumers, small businesses and even large enterprises have already transitioned to newer and more secure systems, an estimated 30 million desktop operating systems still run on Windows XP today and could be left vulnerable after April 8.  At Symantec, we firmly believe running up-to-date security products is a critical step in protecting your personal infor...
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Scammers' Tricks You Don’t Want To Be Fooled By

Unlike April Fools, which only happens once a year, scammers make a living off of fooling users 365 days a year. Here are a number of tricks that scammers use. Phishing Scams: Whether it’s pretending to be your financial institution or a tweet from someone you know, asking, “Is this photo of you?”, phishing scams are after your login credentials to sites that are important to you. Recently, users of Google Drive and Google Docs were targeted in a sophisticated phishing scam. Phishing remains one of the most common scams used because they work, and as these scams become more innovative, th...
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World Backup Day and Digital Spring Cleaning

March 31 marks World Backup Day! What is backup? It's a second copy of all your most important files like financial documents, family photos, videos and more. While it's best to backup your files regularly now is as good a time as ever.  Here are a few more tips for digital spring cleaning! Read on.    Five easy ways to get started on digital spring cleaning:   Be sure your software is up to date. Ignoring the latest software updates could put you at risk. Companies announce security vulnerabilities as they are discovered and quickly work to fix the vulnerabilities with software updates,...
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Mobile Scams: How-to Protect Yourself

Malware apps With copycat apps growing on official app stores, it’s harder than ever to know whether an app you’re downloading is genuine. Outside of the big, trusted names, how do you know if an unknown developer with few reviews is really making useful apps, or simply building vehicles for getting malware onto your smartphone? To add an extra layer of reassurance when browsing for new apps, download Norton Mobile Security and use it to scan new apps before you run them – you might be surprised what you find out.   Social media spam If you’re on Twitter you’ll know how annoying it is to b...
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Heartbleed Bug: What You Need to Know and Security Tips

What is Heartbleed? Symantec is continuing to track this OpenSSL bug discovered recently and its implications for consumers. Symantec has created a site devoted to Heartbleed for further information. Watch to learn more: "Heartbleed" a name that security researchers have given to a serious bug found in a very common piece of software used by many websites. The software in question is called OpenSSL and is used to encrypt the information that you send to and from websites, such as your login name and password or other sensitive information. You can usually recognize when websites encrypt...
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Cybersecurity Trends and How-to Protect Your Business

Information security is more important than ever when it comes to safeguarding small business. According to the Symantec Internet Security Threat Report a noteworthy 30% of all spear-phishing attacks were aimed at small businesses in 2013, while one in five small businesses received at least one targeted spear-phishing email. In 2014, we identified a few technology trends that will have a direct impact on small businesses and the way they protect business critical information. All eyes will be on protecting Privacy From scary headline news to a much-needed wake-up call, consumers and sma...
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