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Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

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Announcing Norton 22.15 Update for Windows 10 RedStone 5(RS5) Compatibility

We are pleased to announce that a Windows 10 RedStone (RS5) compatibility update is now available for Norton Products, updating the version to 22.15.0.88 This update is available via LiveUpdate for Norton 22.14.x, and will be automatically downloaded and installed.

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Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Microsoft Edge

We have released Norton Identity Safe 5.4.2.19 extension update for Mozilla Firefox, Google Chrome and Microsoft Edge browsers with new Safety Dashboard feature. 

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Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
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Product Update - Norton Utilities 16.0.3 available now

We have released Norton Utilities 16.0.3.44 inline update via Smart Update.  

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Announcing Norton Family 4.8.1 update for Android

We are releasing Norton Family 4.8.1 update for Android

Note: This update is being released in phased manner. 

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Kudos0

Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
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Announcing Norton Security 7.8.1 update for Mac

We have released Norton Security 7.8.1 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

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End-of-Life announcement for Norton ConnectSafe

On November 15th, 2018, Norton ConnectSafe is being retired and will no longer be available for use. This FAQ helps answer your questions that are related to this announcement.

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Announcing Norton WiFi privacy 2.5.3 update for iOS

We are releasing Norton WiFi Privacy 2.5.3 update for iOS customers for all supported languages. 

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False Positive detection for Bing.com

Dear Norton Customers, Earlier this evening we learned Norton Security was alerting users of a Web Attack when visiting MSN.com and Bing.com. A sample screenshot is shown here:  We discovered there was an error in the definition released this afternoon, Friday, July 13, 2018, which incorrectly listed MSN.com and Bing.com as an unsafe domain. We released a fix via Live Update this evening and the issue is now resolved. Both MSN.com and Bing.com are safe sites to visit. If you have any concerns, please contact our support team.
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Norton Identity Safe 5.1 for iOS is now available!

Norton Identity Safe 5.1 has been released for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQs below address some common questions: 1. What is the version number for this patch?     The version number is 5.1.242 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or download from iTunes directly here. 3. What are the languages this update is available for? English Japanese 4. Wh...
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Announcing Norton App Lock 1.3.0.332 update for Android

We are releasing Norton App Lock 1.3.0.332 update for Android

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End of Service - Norton Shopping Guarantee for Norton Security Users

Thank you for participating in the Norton Shopping Guarantee pilot program via your Norton Security toolbar. Please be advised that the pilot program will be ending on June 29th, 2018

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Announcing Norton Identity Safe 5.2.3 for Android

We are releasing Norton Identity Safe 5.2.3.958 for Android

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Announcing Norton WiFi Privacy 2.5.2 update for iOS

We are releasing Norton WiFi Privacy 2.5.2 update for iOS

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Norton Mobile Security 3.11.4 for iOS is now available!

Norton Mobile Security 3.11.4 for iOS is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 3.11.4 for iOS. 2. How can I receive this update? To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Announcing Norton Identity Safe 5.2.2 for Android

We are releasing Norton Identity Safe 5.2.2.955 for Android.

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Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
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Kudos4 Stats

Announcing Norton Security 6.7.1 patch update for Mac

Norton Security 6.7.1 update available for customers running Norton Security 6.x  via LiveUpdate

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Announcing Norton Family 4.8 update for Android

We are releasing Norton Family 4.8.0.14 update for Android. Note: This update is being released in phased manner. 

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Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Announcing Norton Family 3.7.0.55 update for Windows

Announcing Norton Family 3.7.0.55 update for Windows

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Announcing Norton Family 1.7.3 update for iOS

Announcing Norton Family 1.7.3 update for iOS

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Norton Mobile Security 4.1.1.4120 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4120 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Announcing Norton Security 7.7 update for Mac

Announcing Norton Security 7.7 for Mac update available now!

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Norton Mobile Security 4.1.1.4117 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4117 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the bug fixes and changes in this release? Addressed an issue with SIM-Lock Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product
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Announcing Norton WiFi privacy 1.4 update for PC and Mac

Norton WiFi privacy 1.4 update for PC and Mac

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Norton WiFi Privacy 2.5.3 for Android is now available!

- Norton WiFi Privacy 2.5.3.9374 for Android released in phased manner Norton WiFi Privacy 2.5.3 for Android is now available for all supported languages.  Note: This update is being released in a phased manner.  The FAQ below addresses some common questions: 1. What is the version number for this update? Norton WiFi Privacy 2.5.3.9374 for Android 2. How can I receive this update? To receive the update, simply visit Norton Wifi Privacy on Google Play 3. What are the changes in this release? - Performance improvements 4. ​Where can I post my queries? V...
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Norton Mobile Security 4.1.1 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4114 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product
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Norton Identity Safe 5.2.0 for Android is now available!

We have released Norton Identity Safe 5.2.0.945 for Android. The FAQ below addresses some common questions: 1. What is the version number for this patch?     Norton Identity Safe 5.2.0.945 for Android  2. How can I receive this update?    To receive the update, simply visit Norton Identity Safe Password on Google Play. Go to Settings -> Help -> About to verify if you have received the update 3. What are the languages this update is available for?         English & Japanese 4. What's new in Build 5.2.0.945?     Bug Fixes & enhancements 5. Where can I post my queries?...
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Announcing Norton App Lock 1.3 update for Android

Norton App Lock 1.3.0.329 update for Android

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Norton Family 1.7.2 for iOS is now available

Hi Everyone, Norton Family 1.7.2 for iOS is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 1.7.2 for iOS. 2. How can I receive this update?  To receive the update, simply visit-  iTunes To verify if you have the latest version: Click Settings -> About  3. What are the Bug fixes and changes in this release? Minor bug fixes 4. Where can I post my queries?     Visit our Norton Family forum to post your queries or Norton Family Knowledge base articles for more information.
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New Norton Identity Safe website

Announcing new Norton Identity Safe website!

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Announcing Norton Clean 1.4.1.61 update for Android

Announcing Norton Clean 1.4.1.61 update for Android

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Announcing Norton Identity Safe 5.3 update

New Norton Identity Safe 5.3.8.5 extension update available for Mozilla Firefox, Google Chrome, Safari and Microsoft Edge browsers!

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Announcing Norton Identity Safe 5.1.1 for Android

Norton Identity Safe 5.1.1.935 for Android

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Norton Identity Safe 5.0.197 for iOS

Norton Identity Safe 5.0.197 for iOS

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Norton Family 4.6 for Android is now available!

Norton Family 4.6 for Android is now available!

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Norton 22.14 Product Update available now

Norton Security 22.14 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite (Comcast) To verify you have the update for Norton Security 22.14, launch the Main User Interface, click on Help, and select About. The FAQs below an...
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Norton App Lock 1.3 (Android) is now available

Hi everyone, Norton App Lock 1.3.0.297 is now available on Google Play for Android users.  Changes made to this build: Minor Bug fixes Product enhancements For queries, please post to Other Mobile Products board. Thanks.
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Norton WiFi Privacy 2.5 update for iOS and Android

Norton WiFi Privacy 2.5 update for iOS and Android with new user Interface (UI) released for all supported languages. 

 

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Norton Mobile Security 4.1.0 for Android is now available!

Hi Everyone, Norton Mobile Security 4.1.0 for Android is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.1.0.4061 2. How can I receive this update?  To receive the update, simply visit-  Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Improved ransomware protection helps detect and stop active ransomware attacks on your Android device. Expanded web protection for in-app browsers such as LINE, Snapchat and Instagram. Minor User Interface updates t...
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Norton Mobile Security 3.11.3 for iOS is now available!

Hi Everyone, Norton Mobile Security 3.11.3 for iOS is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.11.3 for iOS. 2. How can I receive this update?  To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Norton 22.12.1 Product Update available now

Norton Security 22.12.1 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton pr...
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Norton Mobile Security 4.0.1.4039 for Android

New Norton Mobile Security 4.0.1 build 4039 update for our Android customers.

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Norton WiFi Privacy 1.3 update for PC and Mac

Norton WiFi Privacy 1.3.192 for Windows and Norton WiFi Privacy 1.3.417 for Mac updates are now available for all supported languages. 

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Protection against the Coinminer malware

What is CoinMiner malware?   Bitcoinminer is a file-based potentially unwanted application that may use a computer's resources to generate bitcoin blocks. During this activity, it consumes a lot of processing power and make the computer slower than usual. JScoinminer is a web-based detection for a JavaScript cryptocurrency miner that runs in web browsers. The JavaScript coin miner consumes enormous CPU resources, making computer very slow. The JavaScript is loaded in the browser when you visit a webpage hosting the JavaScript. The JavaScript runs as long as you stay on the webpage. As lo...
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Norton Family 3.6.6 for Windows is now Available!

Hi everyone, Norton Family 3.6.6 product update for Windows is now available.  The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is v3.6.6.28 2. How can I receive this update?        If your device is connected to the Internet, Norton Family checks for updates at regular intervals and can automatically update to the latest version. But if your device is not connected to the Internet for a long time or if you had automatic-update issues, use the "Update Norton Family to the latest version instructions to manually upda...
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Norton Family Free Version - End Of Life

Dear Norton Family customer, Norton Family product will no longer be available as a free subscription offering (Freemium). If you are a Norton Family freemium customer , your subscription will be automatically upgraded to Norton Family Premium for 180 days and you can use all the premium features for free until then and then renew the subscription. Note: All the Norton Family Free/Standard (Freemium) customers will receive an email with a personalized expiry date. If you have any questions, feel free to let us know on the Norton Family forum.
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