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Kudos11 Stats

Norton Security & Norton Security with Backup 22.1 update available

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.1.0.9, and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

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Kudos3 Stats

Norton Mobile Security 3.9 for Android- Product Notification

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.9 and we have released the patches for our Android customers. To receive the update, simply visit Norton Mobile Security on Google Play.

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Kudos2 Stats

Product Update - 20.6 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security & Norton 360 20.6.0.27 (2013), and have released the update.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a throttled manner. Currently, this update is only available for English. Other languages will be available shortly. See the below FAQ for details.

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Kudos3 Stats

Firefox 34 Support for Norton Toolbar

Hi Everyone,

The Norton Toolbar is now compatible with Firefox 34. We have released a Firefox 34 compatibility patch for Norton Security 22.0.2, Norton Security with Backup 22.0.2. The patch is also available for the Norton Internet Security, Norton 360 21.6, Norton 2013, Norton 2012 and Norton Identity Safe standalone products which is available via Live Update.

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Kudos1 Stats

Discontinuation of Norton One

As of December 2, 2014, Norton One will be retired in order to transition to our new portfolio. You can keep using Norton One at this time, the following FAQ helps you answer your queries that are related to this discontinuation of Norton One.

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Kudos1 Stats

Discontinuation of Norton Anti-Theft

As of December 2, 2014, Norton Anti-Theft will be discontinued. The following FAQ's helps you answer your queries that are related to this End-of-Life announcement.

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Kudos2 Stats

Product Update - 22.0.2 for Norton Security and Norton Security with Backup

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.2.17, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers; however no reboot will be required for Windows 7 or Windows 8 customers.

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Kudos7 Stats

Norton Toolbar Update 2014.7.9.14 for Google Chrome

Dear Norton Community,

We have released a Norton Security Toolbar 2014.7.9.14 patch update for Norton Internet Security 21.6Norton 360 21.6Comcast Norton Security Suite 21.6, Norton Identity Safe Standalone and Norton Security Toolbar 2015.1.0.26 patch update for Norton Security and Norton Security with Backup to address Google Chrome specific stability improvement issues. This patch update is available via LiveUpdate to all customers running NS/NSwB, NIS/N360/NSS v21.6 and Norton Identity Safe Standalone.

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Kudos9 Stats

Firefox 33 Support for Norton Toolbar

Hi Everyone,

The Norton Toolbar is now compatible with Firefox 33. We have released a Firefox 33 compatibility patch for Norton Security 22.0.1Norton Security with Backup 22.0.1. The patch is also available for the Norton Internet Security, Norton 360 21.6Norton 2013, Norton 2012 and Norton Identity Safe standalone products which is available via LiveUpdate.

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Kudos8 Stats

Product Update - 22.0.1 for Norton Security and Norton Security with Backup

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.1.14, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

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Kudos4 Stats

Norton Toolbar Update 2014.7.8.25 for Google Chrome

We have released a Norton Toolbar 2014.7.8.25 update for Norton Identity Safe Standalone to support the Google Chrome policy change that discontinues the use of NPAPI (Netscape Plugin API) technology. The Norton Toolbar extension update for Norton 21.6 products is released for all customers today in Google chrome store. This patch is released as a part of Norton 21.6 update which is available via LiveUpdate. Once the Norton Toolbar extension named “Norton Toolbar Security” has been updated to version 2014.7.8.25, then the Norton 21.6 patch may be applied via LiveUpdate. These two Norton Toolbar Update for Google Chrome and Norton 21.6 product update  work in concert to bring the user up to the latest and greatest support for Chrome. 

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Kudos14 Stats

Product Update - 21.6 of Norton Internet Security, Norton AntiVirus and Norton 360

Dear Norton Community,

We have completed testing our latest update of Norton AntivirusNorton Internet Security, Norton 360 21.6.0.32 and Comcast Norton Security Suite 21.6, and have released the update. Currently, this patch is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details.

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Kudos15 Stats

Norton Security & Norton Security with Backup are now available

Norton Security and Norton Security with Backup are now available. If you'd like to purchase any of these products, please go to Norton Security product page.

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Kudos1 Stats

Discontinuation of Norton Hotspot Privacy

Symantec continually evaluates the services and products we offer our customers. As a result, the decision has been made to discontinue selling the Norton Hotspot Privacy product as of October 6, 2014. The following FAQ’s helps you answer your queries that are related to this End-of-Life announcement.

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Kudos4 Stats

Firefox 32 Support for Norton Toolbar

Hi Everyone, We have released a Firefox 32 compatibility patch for Norton Internet Security 21.5, Norton 360 21.5 and Comcast Norton Security Suite 21.5 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012 and Norton Identity Safe standalone products. The versions for this compatibility update are as follows: Norton Internet Security, Norton 360 & Comcast Norton Security Suite  21.5.0.19    Norton Toolbar: 2014.7.7.13    Note: For the 21.x update, this patch does not requ...
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Kudos4 Stats

End of Availability for NAV (PC/Mac), NIS (PC/Mac), N360 (Standard/Premier) & N360 Multi-Device(PC/Mac/Mobile)

Symantec has announced that we will begin rolling out a global transformation of our Norton consumer portfolio, which provides powerful protection for PC, Mac, and/or mobile devices. As part of this transformation, we will begin a phased end of availability for several existing security products in favor of a simplified solution that incorporates the combined functionality of these products, while at the same time reducing the complexity of our offerings and making it easy for consumers to choose Norton. How does it affect the existing customers? As an existing Norton customer you ...
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Kudos4 Stats

Norton Toolbar Update - 2014.7.6

Hi Everyone, The Norton Toolbar has been updated to version 2014.7.6  as part of the Norton Internet Security 21.5 and Norton 360 21.5 update, which is being released in a phased manner via LiveUpdate. Please see the 21.5 Product Update announcement for more details. Norton Identity Safe standalone has also been updated to version 2014.7.6.  Customers will notice that different versions are released for different browsers. Please see the below chart for details: In this update, we have also made some compatibility changes between the Norton Toolbar and the Google Chrome browser, to co...
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Kudos8 Stats

Extension Updates for Norton Toolbar on Google Chrome

Our next update to Norton Identity Safe will include important changes for Google Chrome customers. New requirements from Google make it mandatory for customers to download separate browser extensions in order to re-enable each function of the Norton Security Toolbar.    To make sure you keep the convenience and security of Norton Identity Safe, Norton Safe Web and Norton Safe Search in your toolbar for Google Chrome, you’ll need to download the toolbar extensions from the Chrome Store.   There are three extensions in total: 1.       Norton Security Toolbar 2.       Norton Identity Safe ...
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Kudos10 Stats

Product Update - 21.5 of Norton Internet Security, Norton AntiVirus and Norton 360

edit August 8 2014: updated announcement to include Comcast Norton Security Suite 21.5 release Dear Norton Community, We have completed testing our latest update of Norton Antivirus, Norton Internet Security, Norton 360, and Comcast Norton Security Suite 21.5.0.19, and have released the update. Currently, this patch is available for All Languages. To download it, simply run LiveUpdate. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers. To verify you have the update, launch the Main User Interface, clic...
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Kudos3 Stats

Norton Identity Safe 3.2.11 for iOS - Product Notification

Dear Norton Community,   We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 3.2 and we have released the patches for our iOS customers.   The FAQ below addresses some common questions:   1. What is the version number for this patch?   The version number is 3.2.11 for iOS.   2. How can I receive this update?   You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update.   3. What are the languages this update is available for?   English   4. What a...
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Kudos9 Stats

Firefox 31 Support for Norton Toolbar

  Hi Everyone, We have released a Firefox 31 compatibility patch for Norton Internet Security 21.4 and Norton 360 21.4 which is available via LiveUpdate. The patch is also available for the Norton 2013, No...
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Kudos6 Stats

Norton Toolbar Update - 2014.7.3

Hi Everyone, The Norton Toolbar has been updated to version 2014.7.3  as part of the Norton Internet Security 21.4 and Norton 360 21.4 update, which is being released in a phased manner via LiveUpdate. Please see the 21.4 Product Update announcement for more details. Norton Identity Safe standalone has also been updated to version 2014.7.3.  Customers will notice that different versions are released for different browsers. Please see the below chart for details:       Below are the changes and fixes:   Making Norton Safe Search your default search engine in Google Chrome has a new pro...
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Kudos9 Stats

Product Update - 21.4 of Norton Internet Security, Norton AntiVirus and Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security and Norton 360 21.4.0.13, and have released the update. This update is available in all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, howev...
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Kudos18 Stats

Norton Documentation links

Hi everyone, The Norton Documentation team has compiled the online help links, product manuals and FAQs for Norton Internet Security, Norton Antivirus, Norton 360, Norton Family and Norton Online Backup for easy accessibility. Here is a table with downloadable PDFs and links to FAQs. If you have further queries, please post them to the respective product boards. Norton Security with Backup Download Product Manual (PDF) Norton Security Download Product Manual (PDF) Watch How-To Videos Norton 360 Download Product Manual (PDF) View FAQs Norton Internet Security Download P...
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Kudos6 Stats

Norton Toolbar update for Google Chrome

Hi Everyone, We have released a Norton Toolbar extension (Google chrome web store) update for Google chrome browser for Norton Internet Security 21.3, Norton 360 21.3 and Norton Identity Safe standalone. The patch is also available for the Norton 2013 product.     The versions for this Norton Toolbar extension update are as follows:   Norton Internet Security, Norton 360 21.3.0.12    Norton Toolbar: 2014.7.0.48     Norton Identity Safe Standalone:  Norton Toolbar: 2014.7.0.49     Norton Internet Security & Norton 360 v20.5.0.28   Norton Toolbar: 2013.4.11.5     Note: The Norton Toolb...
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Kudos6 Stats

Firefox 30 Support for Norton Toolbar

Hi Everyone, We have released a Firefox 30 compatibility patch for Norton Internet Security 21.3, Norton 360 21.3, and Comcast Norton Security Suite 21.3 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012, and Norton Identity Safe standalone product. The versions for this compatibility update are as follows: Norton Internet Security, Norton 360 21.3.0.12    Norton Toolbar: 2014.7.2.6   Note: For the 21.x update, this patch does not require reboot on Win7 & Win 8 machines. Norton Identity Safe Standalone:  Norton Toolbar: 2014.7.2.6 ...
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Kudos3 Stats

Norton Mobile Security 3.8 for iOS - Product Notification

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.8 and we have released the patches for our iOS customers. To receive the update, simply visit Norton Mobile Security on iTunes. The FAQ below tries to answer some common questions: 1. What is the version number for this patch? The version number is 3.8.6.176 for iOS. 2. What are the languages this update is available for? English, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, ...
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Kudos17 Stats

Product Update - 21.3 of Norton Internet Security, Norton AntiVirus and Norton 360

  Dear Norton Community, We are glad to announce that we have completed testing our latest inline release of Norton Internet Security, Norton AntiVirus, Norton 360 21.3.0.12 and Comcast Norton Security Suite 21.3 which contains a Permanent Fix for the HEARTBLEED Vulnerability Bug. This update is also available via Norton Update Center.   To receive the update, simply run LiveUpdate and download the update. A reboot will be required....
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Kudos2 Stats

Norton Identity Safe 3.2.0.588 pour Android [anglais seulement]

Chère Communauté Norton, Nous sommes heureux d'annoncer que nos avons terminé les tests concernant la mise à jour pour Norton Indentity Safe 3.2 et nous avons commencé la distribution des patchs pour nos clients Android. Questions Fréquentes: 1. Quel est le numéro de version de cette mise à jour ? Il s'agit de la version 3.2.0.588 pour Android. 2. Comment peux-je recevoir cette mise à jour ? Pour recevoir cette mise à jour, rendez-vous tout simplement sur Norton Identity Safe password on Google Play. Allez sur Paramètres -> Aide -> A propos de pour confirmer si vous avez reçu l...
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Kudos3 Stats

Product Update - 20.5 of Norton Internet Security, Norton 360 & Comcast Norton Security Suite

Dear Norton Community, We have completed testing of Norton Internet Security, Norton 360 & Comcast Norton Security Suite and have released an update. Customers running NIS, N360 20.4.0.40 or NSS 20.4 will receive an update to version 20.5. To download it, simply run LiveUpdate. This update is available in ENGLISH ONLY. See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers....
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Kudos8 Stats

Firefox 29 Support for Norton Toolbar

Hi Everyone, We have released a Firefox 29 compatibility patch for Norton Internet Security 21.3, Norton 360 21.3, and Comcast Norton Security Suite 21.2 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012, and Norton Identity Safe standalone product. The versions for this compatibility update are as follows: Norton Internet Secur...
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Kudos3 Stats

Norton Spot 2.0 for Android - Product Notification

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Spot 2.0 and we have released the patches for our Android customers. To receive the update, simply visit Norton Spot on Google Play.  The FAQ below addresses some common questions: 1. What is the version number for this patch? The version number is 2.0.0.21 for Android. 2. What are the languages this update is available for? This product is only for English. 3. What are the changes in this release? Below are the changes and fixes introduced in Norton Spot 2.0.0.21 : ...
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Kudos3 Stats

Norton Identity Safe 3.1.0.566 for Android - Product Notification

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 3.1 and we have released the patches for our Android customers. The FAQ below addresses some common questions: 1. What is the version number for this patch? The version number is 3.1.0.566 for Android. 2. How can I receive this update? To receive the update, simply visit Norton Identity Safe password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for? Engl...
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Kudos7 Stats

Firefox 28 Support for Norton Toolbar

Updated March 20, 2014 - Identity Safe Standalone updated to 2014.7.0.43 Hi Everyone, We've done something different than in previous Firefox patches. When the Firefox 27 compatibility patch was released last month, it also contained compatibility for Firefox 28. This means that all the products that received the Firefox 27 compatibility patch already have Firefox 28 compatibility, as well as versions that have been released since that time.   Below are the list of versions for the products and the versions of Norton Toolbar that are compatible with Firefox 28: Norton Internet Security,...
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Kudos17 Stats

Product Update - 21.2 of Norton Internet Security, Norton 360, Norton AntiVirus

    Dear Norton Community, We have completed testing our latest update of Norton Antivirus, Norton Internet Security, Norton 360, and Comcast Norton Security Suite 21.2.0.38, and have released the update. To download it, simply run LiveUpdate. This update is available in all languages. See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot wi...
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Kudos15 Stats

Product Update - 21.1.1 of Norton Internet Security, Norton 360, Norton AntiVirus

Dear Norton Community,   We have released an update for Norton Antivirus, Norton Internet Secuirty and Norton 360 21.1.1.7. Currently this patch is only available for English versions of the products. Other languages will be available shortly. This update is available ONLY via Norton Update Center. (Edit: Feb 21 - All languages are now available on http://updatecenter.norton.com/ )   A reboot will not be required for Windows  7, Windows 8, and Windows 8.1 customers. However, a reboot will be required for Windows XP and Windows Vista customers.   Norton Internet Security, Norton AntiVirus,...
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Kudos6 Stats

Firefox 27 Support for Norton Toolbar

Hi Everyone, We have released a Firefox 27 compatibility patch for Norton Internet Security 21.1.0.18, Norton 360 21.1.0.18, andComcast Norton Security Suite 21.1.0.18 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012, and Norton Identity Safe standalone product. The versions for this compatibility update are as follows: Norton Internet Security, Norton 360 & Comcast Norton Security Suite v 21.1.0.18 Norton Toolbar: 2014.6.5.1   Note: For the 21.x update, this patch does not require reboot on Win7 & Win 8 machines. Norton Identit...
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Kudos2 Stats

Norton Identity Safe 3.0.1.503 for Android - Product Notification

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 3.0 and we have released the patches for our Android customers. The FAQ below addresses some common questions: 1. What is the version number for this patch? The version number is 3.0.1.503 for Android. 2. How can I receive this update? To receive the update, simply visit Norton Identity Safe password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for? Engl...
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Kudos6 Stats

Product Update - Norton Utilities 16.0.2

Hi everyone, We've released a new version of Norton Utilities. To download the update, simply run Smart Update. The version number is 16.0.2.14     This update is available for all supported languages.   Improvements -   - Windows 8.1 Support - Few backend bug fixes    To know more about the Norton Utilities 16.0, Please check the original Release Announcement.   If you have any questions, feel free to ask on the Other Norton Products Community Forums!   Note: This update requires a system reboot.  
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Kudos12 Stats

Norton Toolbar update for Google Chrome 32 compatibility

Hi Everyone, We have released a Google Chrome 32 compatibility patch for Norton Internet Security 21.1.0.18, Norton 360 21.1.0.18, Comcast Norton Security Suite 21.1.0.18, Norton 2013 (20.4.0.40), Norton 2012 (19.9.1.14 & 6.4.1.14) and Norton Identity Safe Standalone which is available via LiveUpdate. This patch will only update t...
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Kudos4 Stats

Norton Mobile Security 3.8 for Android

Hi everyone, We are happy to announce that the Norton Mobile Security team has released NMS v3.8.8.1727 for our Android customers. Below are the changes in this update: - Added code to work around an Alcatel driver problem that could cause the device to freeze - Other minor code changes To receive the update, simply visit Norton Mobile Security on Google Play   Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product. Thanks!Gayathri RajendiranNorton Forums AdministratorSymantec Corporation
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Kudos6 Stats

Patch Release - Backend fix for 21.1

Hi all,  We've released a patch to fix some backend issues and is available via Live Update. Target Products: Norton Internet Security, Norton Antivirus and Norton 360 / Norton Security Suite 21.1 Note: The patch does not require system reboot for Windows 7 and higher. There is no change in product version number. 
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