Product & Service Announcements

We have completed testing our latest update of Norton Antivirus, Norton Internet Security, Norton 360 21.7.0.11 and Comcast Norton Security Suite 21.7 and have released the update. This update is available for all languages.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

We have completed testing our latest update of Norton Antivirus, Norton Internet Security & Norton 360 20.6.0.27 (2013), and have released the update.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a throttled manner. Currently, this update is only available for English. Other languages will be available shortly. See the below FAQ for details.

Hi Everyone,

The Norton Toolbar is now compatible with Firefox 33. We have released a Firefox 33 compatibility patch for Norton Security 22.0.1, Norton Security with Backup 22.0.1. The patch is also available for the Norton Internet Security, Norton 360 21.6, Norton 2013, Norton 2012 and Norton Identity Safe standalone products which is available via LiveUpdate.

Dear Norton Community,

We have completed testing our latest update of Norton Antivirus, Norton Internet Security, Norton 360 21.6.0.32 and Comcast Norton Security Suite 21.6, and have released the update. Currently, this patch is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details.

Hi Everyone,

Symantec has announced that we will begin rolling out a global transformation of our Norton consumer portfolio, which provides powerful protection for PC, Mac, and/or mobile devices. As part of this transformation, we will begin a phased end of availability for several existing security products in favor of a simplified solution that incorporates the combined functionality of these products, while at the same time reducing the complexity of our offerings and making it easy for consumers to choose Norton.

How does it affect the existing customers?

Hi Everyone,

Our next update to Norton Identity Safe will include important changes for Google Chrome customers. New requirements from Google make it mandatory for customers to download separate browser extensions in order to re-enable each function of the Norton Security Toolbar.   

edit August 8 2014: updated announcement to include Comcast Norton Security Suite 21.5 release

Dear Norton Community,

[Updated on August 12 2014: Added compatibility for Comcast Norton Security Suite 21.5]

[Updated on August 06 2014: Updated the known issue - Norton Safe search annotations are disabled in Firefox 31]

[Updated on July 23 2014: Removed Comcast NSS 21.3 support for Firefox 31 compatibility info]

[Updated on July 22 2014: Firefox 31compatibility patch has released for Norton 2012 products]

Hi Everyone,

[Updated on July 10 2014: Version 21.4.0.13 has released for ALL Languages via LiveUpdate]

[Updated on July 11 2014: Version 21.4.0.13 available via Norton Update Center (English Only)]

Hi everyone,

The Norton Documentation team has compiled the online help links, product manuals and FAQs for Norton Internet Security, Norton Antivirus, Norton 360, Norton Family and Norton Online Backup for easy accessibility. Here is a table with downloadable PDFs and links to FAQs. If you have further queries, please post them to the respective product boards.

Norton Security with Backup

Hi Everyone,

We have released a Firefox 30 compatibility patch for Norton Internet Security 21.3, Norton 360 21.3, and Comcast Norton Security Suite 21.3 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012, and Norton Identity Safe standalone product.

[Updated on May 15 2014: Version 21.3.0.12 has released for Norton 360]

[Updated on June 05 2014: Version 21.3 has released for Comcast Norton Security Suite]

Dear Norton Community,

[Updated on May 22 2014: Version 20.5 has released for Comcast Norton Security Suite via LiveUpdate]

Dear Norton Community,

[Updated May 21 2014: Updated the Norton Toolbar and IDSS(Standalone) version numbers compatible with Norton 21.3.0.12 and Firefox 29]

[Updated May 02 2014: Firefox 29 compatibility patch for Norton 2012 products]

Hi Everyone,

[Updated on March 25 2014: Version 21.2.0.38 has released for English via LiveUpdate]

[Updated on April 3 2014: Version 21.2.0.38 has released for Comcast Norton Security Suite via LiveUpdate]

Dear Norton Community,

Dear Norton Community,

Hi Everyone,

We have released a Firefox 27 compatibility patch for Norton Internet Security 21.1.0.18, Norton 360 21.1.0.18, andComcast Norton Security Suite 21.1.0.18 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012, and Norton Identity Safe standalone product.

Hi all, 

We've released a patch to fix some backend issues and is available via Live Update.

Target Products: Norton Internet Security, Norton Antivirus and Norton 360 / Norton Security Suite 21.1

Note: The patch does not require system reboot for Windows 7 and higher.

There is no change in product version number. 

[Updated Dec 11 2013: Norton 2012 products are now supported]

[Updated Dec 20 2013: Norton Vulnerability Protection version updated - 12.0.4.5 - 1]

Hi Everyone,

Dear Norton Community,

We have completed testing our latest update of Norton Antivirus, Norton Internet Security, and Norton 360 21.1.0.18, and are ready to release the patches for all languages. To download the update, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; see the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.