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Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

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Kudos3 Stats

Announcing Norton 22.15.1 Update for Windows

Norton Security 22.15.1.8 patch update is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Kudos7 Stats

Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Safari browsers

We have released Norton Identity Safe 5.4.4.11 extension update for Mozilla Firefox, Google Chrome and Safari browsers with bug fixes and improvements.

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Kudos2 Stats

Announcing Norton Security 7.9 update for Mac

We have released Norton Security 7.9 build 63 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate

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Kudos2 Stats

Announcing Norton Mobile Security 4.3.0 for Android

New Norton Mobile Security 4.3.0 update for our Android customers.

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Kudos1 Stats

Announcing Norton Family iOS 1.8.0 - VPN Web Filtering

The latest Norton Family iOS Child App version 1.8.0 needs installation of VPN on the child's device. When VPN is running you will see a VPN symbol in the status bar. 

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Kudos3 Stats

Browse the web in Isolation Mode with Norton Safe Search/Norton Safe Web 2.10.0.21 extensions

We have released the extension update for Norton Safe Search and Norton Safe Web v2.10.0.21 with web Isolation Mode feature for Google Chrome and Microsoft Edge browsers ONLY. 

Note: Web Isolation Mode feature will be offered to other supported browsers soon. 

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Kudos3 Stats

Announcing Norton Identity Safe 5.3 for Android

Norton Identity Safe 5.3.0.980 for Android for all supported languages

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Kudos3 Stats

Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
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Kudos4 Stats

Product Update - Norton Utilities 16.0.3 available now

We have released Norton Utilities 16.0.3.48 inline update via Smart Update.  

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Announcing Norton Family 4.8.1 update for Android

We are releasing Norton Family 4.8.1 update for Android

Note: This update is being released in phased manner. 

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Kudos1 Stats

Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
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Kudos1 Stats

Announcing Norton Security 7.8.1 update for Mac

We have released Norton Security 7.8.1 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

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Kudos0

End-of-Life announcement for Norton ConnectSafe

On November 15th, 2018, Norton ConnectSafe is being retired and will no longer be available for use. This FAQ helps answer your questions that are related to this announcement.

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Kudos1 Stats

Announcing Norton WiFi privacy 2.5.3 update for iOS

We are releasing Norton WiFi Privacy 2.5.3 update for iOS customers for all supported languages. 

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Kudos3 Stats

False Positive detection for Bing.com

Dear Norton Customers, Earlier this evening we learned Norton Security was alerting users of a Web Attack when visiting MSN.com and Bing.com. A sample screenshot is shown here:  We discovered there was an error in the definition released this afternoon, Friday, July 13, 2018, which incorrectly listed MSN.com and Bing.com as an unsafe domain. We released a fix via Live Update this evening and the issue is now resolved. Both MSN.com and Bing.com are safe sites to visit. If you have any concerns, please contact our support team.
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Kudos4 Stats

Announcing Norton App Lock 1.3.0.332 update for Android

We are releasing Norton App Lock 1.3.0.332 update for Android

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Kudos1 Stats

End of Service - Norton Shopping Guarantee for Norton Security Users

Thank you for participating in the Norton Shopping Guarantee pilot program via your Norton Security toolbar. Please be advised that the pilot program will be ending on June 29th, 2018

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Kudos6 Stats

Announcing Norton Identity Safe 5.2.3 for Android

We are releasing Norton Identity Safe 5.2.3.958 for Android

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Announcing Norton WiFi Privacy 2.5.2 update for iOS

We are releasing Norton WiFi Privacy 2.5.2 update for iOS

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Kudos5 Stats

Announcing Norton Identity Safe 5.2.2 for Android

We are releasing Norton Identity Safe 5.2.2.955 for Android.

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Kudos4 Stats

Announcing Norton Security 6.7.1 patch update for Mac

Norton Security 6.7.1 update available for customers running Norton Security 6.x  via LiveUpdate

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Announcing Norton Family 4.8 update for Android

We are releasing Norton Family 4.8.0.14 update for Android. Note: This update is being released in phased manner. 

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Kudos7 Stats

Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Kudos3 Stats

Announcing Norton Family 3.7.0.55 update for Windows

Announcing Norton Family 3.7.0.55 update for Windows

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Announcing Norton Family 1.7.3 update for iOS

Announcing Norton Family 1.7.3 update for iOS

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Announcing Norton Security 7.7 update for Mac

Announcing Norton Security 7.7 for Mac update available now!

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Kudos2 Stats

Announcing Norton WiFi privacy 1.4 update for PC and Mac

Norton WiFi privacy 1.4 update for PC and Mac

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Kudos2 Stats

Announcing Norton App Lock 1.3 update for Android

Norton App Lock 1.3.0.329 update for Android

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New Norton Identity Safe website

Announcing new Norton Identity Safe website!

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Kudos1 Stats

Announcing Norton Clean 1.4.1.61 update for Android

Announcing Norton Clean 1.4.1.61 update for Android

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Kudos6 Stats

Announcing Norton Identity Safe 5.3 update

New Norton Identity Safe 5.3.8.5 extension update available for Mozilla Firefox, Google Chrome, Safari and Microsoft Edge browsers!

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Announcing Norton Identity Safe 5.1.1 for Android

Norton Identity Safe 5.1.1.935 for Android

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Kudos3 Stats

Norton Identity Safe 5.0.197 for iOS

Norton Identity Safe 5.0.197 for iOS

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Kudos3 Stats

Norton Family 4.6 for Android is now available!

Norton Family 4.6 for Android is now available!

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Kudos1 Stats

Norton WiFi Privacy 2.5 update for iOS and Android

Norton WiFi Privacy 2.5 update for iOS and Android with new user Interface (UI) released for all supported languages. 

 

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Kudos4 Stats

Norton Mobile Security 4.0.1.4039 for Android

New Norton Mobile Security 4.0.1 build 4039 update for our Android customers.

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Kudos3 Stats

Norton WiFi Privacy 1.3 update for PC and Mac

Norton WiFi Privacy 1.3.192 for Windows and Norton WiFi Privacy 1.3.417 for Mac updates are now available for all supported languages. 

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Kudos8 Stats

Protection against the Coinminer malware

What is CoinMiner malware?   Bitcoinminer is a file-based potentially unwanted application that may use a computer's resources to generate bitcoin blocks. During this activity, it consumes a lot of processing power and make the computer slower than usual. JScoinminer is a web-based detection for a JavaScript cryptocurrency miner that runs in web browsers. The JavaScript coin miner consumes enormous CPU resources, making computer very slow. The JavaScript is loaded in the browser when you visit a webpage hosting the JavaScript. The JavaScript runs as long as you stay on the webpage. As lo...
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Kudos2 Stats

Norton Identity Safe 5.1.0 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 5.1.0 and we have released the patches for our Android customers.

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Kudos3 Stats

Norton Mobile Security 4.0.1.4038 for Android

New Norton Mobile Security 4.0.1 build 4038 update for our Android customers.

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Kudos4 Stats

Norton Identity Safe 5.2 extension update for Google Chrome

Norton Identity Safe version 5.2 is now available as a new browser extension in Google Chrome.

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Norton Mobile Security 4.0.0.4024 for Android

Norton Mobile Security 4.0.0.4024 for Android

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Kudos2 Stats

Norton Family 4.4.1 for Android is now available!

Norton Family 4.4.1 for Android is now available!

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Norton Family 3.6.5 for Windows is now Available!

Norton Family 3.6.5 for Windows is now Available! 

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Norton Family 1.7.0 for iOS is now Available!

Norton Family 1.7.0 for iOS is now Available!

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Kudos1 Stats

Norton WiFi Privacy 2.4 Update Available for iOS

Norton WiFi Privacy 2.4.0.1238 Update Available for iOS

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Kudos2 Stats

Norton Mobile Security 3.11.2 for iOS is now available!

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.2​ and we have released the patches for our iOS customers.

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Kudos7 Stats

Norton Mobile Security 3.22.0.3322 for Android

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.22.0.3322 update for our Android customers.

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Norton WiFi Privacy 1.2 Update Available for Windows and Mac

Hi Everyone, Norton WiFi Privacy 1.2 Update Available for Windows and Mac. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     - Windows PCs: Norton WiFi Privacy 1.2.162     - Mac: Norton WiFi Privacy 1.2.364 2. How can I receive this update?     Customer will receive an update prompt and has to follow the onscreen instructions to apply update.  3. What are the changes in this release? "Install on another device” now available in-app Bug fixes 4. Where can I post my queries?     Visit our Other Norton Products forum to post your qu...
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