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Kudos8 Stats

Norton 22.17.2.47 for Windows is now available!

Norton Security 22.17.2.47 update is now available via LiveUpdate.

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Kudos1 Stats

Discontinuation of Norton One

As of December 2, 2014, Norton One will be retired in order to transition to our new portfolio. You can keep using Norton One at this time, the following FAQ helps you answer your queries that are related to this discontinuation of Norton One.

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Kudos2 Stats

Product Update - 20.6 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security & Norton 360 20.6.0.27 (2013), and have released the update.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a throttled manner. Currently, this update is only available for English. Other languages will be available shortly. See the below FAQ for details.

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Kudos3 Stats

Firefox 34 Support for Norton Toolbar

Hi Everyone,

The Norton Toolbar is now compatible with Firefox 34. We have released a Firefox 34 compatibility patch for Norton Security 22.0.2, Norton Security with Backup 22.0.2. The patch is also available for the Norton Internet Security, Norton 360 21.6, Norton 2013, Norton 2012 and Norton Identity Safe standalone products which is available via Live Update.

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Kudos9 Stats

Firefox 33 Support for Norton Toolbar

Hi Everyone,

The Norton Toolbar is now compatible with Firefox 33. We have released a Firefox 33 compatibility patch for Norton Security 22.0.1Norton Security with Backup 22.0.1. The patch is also available for the Norton Internet Security, Norton 360 21.6Norton 2013, Norton 2012 and Norton Identity Safe standalone products which is available via LiveUpdate.

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Kudos14 Stats

Firefox 35 Support for Norton Toolbar

Hi Everyone, The Norton Toolbar is now compatible with Firefox 35. We have released a Firefox 35 compatibility patch for Norton Security 22.1.0.9, Norton Security with Backup 22.1.0.9. The patch is also available for the Norton Internet Security, Norton 360, Comcast Norton Security Suite 21.6 products, Norton 2013 products, and Norton 2012 products, as well as Norton Identity Safe standalone products. This update can be downloaded and installed on your systems via LiveUpdate. The versions for this compatibility update are as follows: Norton Security, Norton Security with Backup 22.1.0.9...
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Kudos1 Stats

Norton Identity Safe 3.5.29 for iOS - Product Notification

An update for Norton Identity Safe 3.5.29 for iOS is now available on the App Store!  This update fixes the authentication issue when using Touch ID to log in to the vault. Please download it to try this new feature!  

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Kudos3 Stats

Norton Mobile Security 3.10.0.2358 for Android- Product Update Notification

Hi Everyone, Norton Mobile Security v3.10.0.2358 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play (link is external). Below are the changes introduced in this update: - Compatibility updates - Performance improvements - Fixed minor issues Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Kudos2 Stats

Product Update - Norton Identity Safe 4.0.8 for iOS

Hi Everyone, An update for Norton Identity Safe for iOS is now available on the App Store!  The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.0.8 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for?     English Only. 4. What are the changes in this release? Added 64bit support. Other bug fixes.
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Kudos2 Stats

Norton Family 3.4 for Android - Product Update Notification

The Norton Family team has released version 3.4.0.19. To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  Norton Family 3.4.0.19 for Android What are the changes in this release? The new release includes updating the Welcome screens, as well as minor bug fixes and optimized performance. Please visit  Norton Family forum board to post your queries ...
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Kudos4 Stats

Product Update - Norton Identity Safe Standalone 2014.7.11.42

We have completed testing our latest update of Norton Identity Safe Standalone  2014.7.11.42 and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

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Kudos5 Stats

Norton Mobile Security 3.10.0.2371 for Android- Product Update Notification

Hi Everyone, Norton Mobile Security v3.10.0.2371 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play. Below are the changes introduced in this update: - Fixed an issue where Android browser hangs or taking long time to show “Malicious Website Blocked” - Call blocking option turns on "Interruptions" in Android 5.x - Device locks after restart when SIM card lock is enabled - Fixed other minor issues Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this pr...
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Kudos1 Stats

Firefox 39 Support for Norton Family

To coincide with the release of Mozilla Firefox v39, the Norton Family team has released updates to Windows client 3.2.1.34 via Automatic LiveUpdate. When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.  Thanks, The Norton Family Team
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Kudos3 Stats

Norton Toolbar Update 2015.5.0.119 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: 1. Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.5.2.15: Norton Security Toolbar: 2015.5.0.119  2. Norton Internet Security and Norton 360 21.7.0.11: Norton Security Toolbar: 2014.7.12.29 3. Norton Internet Security and Norton 360 20.6.0.27: Norton Security Toolbar: 2013.4.15.16 4. Norton I...
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Kudos3 Stats

Product Update - Norton Mobile Security 3.11.0.2625 for Android

Hi Everyone, Norton Mobile Security v3.11.0.2625 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play Below are the changes introduced in this update: - Fixed minor issues Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Kudos2 Stats

Norton Family parental control 3.4.2.50 for Android - Product Update Notification

The Norton Family team has released version 3.4.2.50. To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  Norton Family 3.4.2.50 for Android What are the changes in this release? Norton Family now supports App Supervision and Time Supervision for the latest Android builds. Other minor bug fixes. Please visit  Norton Family forum board to post yo...
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Kudos4 Stats

Norton Security 6.4, Norton Internet Security 5.8 & Norton AntiVirus 12.8 for Mac El Capitan (OSX10.11) Compatibility

We are pleased to announce that a Macintosh El Capitan (OSX10.11) compatibility update is now available for Norton Security 6.4, Norton Internet Security 5.8 and Norton AntiVirus 12.8. This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all languages. A reboot is required to apply the patch. Note: Apple has not yet released Macintosh El Capitan (OSX10.11) officially. To verify you have received the new update, from the Norton Security product, from the Menu, click Norton Security -> About Norton Security. The client update is...
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Kudos3 Stats

Product Update - Norton Identity Safe 4.2.17 for iOS

Hi Everyone,

An update for Norton Identity Safe 4.2.17 for iOS is now available on the App Store! 

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Kudos2 Stats

Norton Family for Android 3.2.0.108 Has Been Released

The Norton Family for Android team has released 3.2.0.108. The build has been published to Google Play and is available for download.

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Kudos6 Stats

Norton Toolbar Update 2015.5.6.92 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.5.5.15:  Norton Security Toolbar : 2015.5.6.92 List of Fixes: Fixed an issue where Drop-down menu does not work when Norton Toolbar is installed Fixed an issue where Google.com shopping search results are not annotated by Safe Web Annotation support for Japan Yahoo search for both htt...
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Kudos4 Stats

Norton Security 7.0.1 for Mac is now Available!

We have completed testing our latest update of Norton Security 7.0.1 for Mac and have released the update via LiveUpdate. This update is now available in all supported languages. To download it, simply run LiveUpdate.

 

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Kudos0

Discontinuation of Norton SafeWeb Scanner for Facebook

As of February 22, 2016, the Norton SafeWeb Scanner for Facebook app will be discontinued. The following FAQs help to answer your questions about this situation. Norton SafeWeb Scanner for Facebook FAQ Why is Norton SafeWeb Scanner for Facebook being discontinued? Due to recent changes in Facebook Application policies, Facebook no longer provides the information we need to evaluate the content posted by friends or by friends of friends.  As a result, Norton SafeWeb Scanner for Facebook will not detect malicious links posted by others on their Facebook page.   Since the app can no lo...
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Kudos4 Stats

Norton Toolbar Update 2015.5.6.94 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.5.5.15:  Norton Security Toolbar : 2015.5.6.94 List of Fixes: Fixed an issue where Upgrade\LiveUpdate was blocked when Google Chrome browser runs in the background. Fixed an issue where Auto-Fill is not filling the Gmail password page.  Note: No version change in Toolbar for Internet Explorer & Fire...
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Kudos3 Stats

Norton Internet Security 5.9 & Norton Antivirus 12.9 Now Available

We are glad to announce that we have completed testing our latest version of Norton Internet Security 5.9 & Norton Antivirus 12.9 which is now available to download. This update is available via LiveUpdate ONLY. To download it, simply run LiveUpdate. This update is available for all languages.

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Kudos1 Stats

Norton AntiVirus 7.0.1 for Mac Update Available

We have completed testing our latest update of Norton AntiVirus 7.0.1 for Mac and have released via In Product Update. This update is now available in all supported languages. Customers running Norton AntiVirus for Mac 12.9 will be prompted with option "Free Upgrade Available" when "Check for Update" is run from Norton Antivirus main window. The update is also pulled down silently in the background, so you may have already been alerted to its availability. Please see below Norton Support article for Norton AntiVirus 7.0.1 upgrade flow. Norton Support Article: I receive an alert "Free Upg...
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Kudos3 Stats

Norton Mobile Security 3.14 for Android now available!

Hi Everyone, An update for Norton Mobile Security 3.14 for Android is now available on the Google Play! The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.14.0.3068 for Android. 2. How can I receive this update? We are deploying the update in a phased manner. We have released the patch to randomly selected customers, and will then monitor our telemetry, as well as this forum, for any problems or issues.  Once we have confirmed the effectiveness of the patch, we will make it available to all customers. Later, You c...
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Kudos1 Stats

Norton Internet Security 5.9.1 & Norton Antivirus 12.9.1 for Mac Now Available

Norton is always looking to provide you with the best version of itself.  As such we have released Norton Internet Security 5.9.1 & Norton Antivirus 12.9.1 update for Mac with product improvements. The patch will automatically download in the background but you can always click on LiveUpdate to download it immediately. This update is available for all languages.  Note: A reboot is required to apply the patch. To verify you have received the new update, from the Norton Internet Security product, from the Menu, click Norton Internet Security -> About Norton Internet Security.
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Kudos2 Stats

Norton Identity Safe 4.3.41 for iOS

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.3.41 and we have released the patches for our iOS customers.

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Kudos2 Stats

Norton Identity Safe password 3.6 for Android

Norton Identity Safe password 3.6.1.748 inline update was released to fix bug causing crash on opening the App.

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe password 3.6.0.719 and we have released the patches for our Android customers.

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Kudos3 Stats

Norton Security 7.1 & Norton AntiVirus 7.1 for Mac is now Available!

We have completed testing our latest update of Norton Security 7.1 & Norton AntiVirus 7.1 for Mac and have released the update via LiveUpdate. This update is now available in all supported languages. To download it, simply run LiveUpdate. Note: A reboot is required to apply the patch. To verify you have received the new update, from the Norton Security product, from the Menu, click Norton Security -> About Norton Security. Below FAQ's addresses some common questions: 1. How can I download this update?    For Norton Security 7.0 run LiveUpdate manually to receive the update 7....
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Kudos1 Stats

The Norton Family iOS 1.0.1 Has Been Released

The Norton Family team has released Norton Family iOS 1.0.1.  This update includes minor code enhancements and bug fixes. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note: The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. Only available in the US App Store Yo...
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Kudos2 Stats

Norton Family for Android 3.4.5.25 - Product Update Notification

The Norton Family team has released version 3.4.5.25. To receive the update, simply visit  Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  The release includes the following changes: Norton Family can now monitor your child’s web activities in incognito mode on the Samsung S browser and Chrome Browser on Android Lollipop and above. We’ve also blocked the ability for your child t...
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Kudos5 Stats

Introducing Norton WiFi Privacy: Protect Your Private Information on Public Wi-Fi

Introducing Norton WiFi Privacy: Protect Your Private Information on Public Wi-Fi Public Wi-Fi is never safe, but now Norton WiFi Privacy allows you to connect to unsecured Wi-Fi hotspots safely and privately on any network, in any location. Norton WiFi Privacy is a no-log virtual private network (VPN) that encrypts your information, protecting your identity and privacy. Compatible with Android and iOS smartphones and tablets, Norton WiFi Privacy is available for download on Google Play and the App Store. To learn about the risks of using public Wi-Fi, and how Norton WiFi Privacy can he...
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Kudos10 Stats

Introducing Symantec Data Scanner (SDS) Technology

Norton Security PC client v22.7 introduces our next generation antivirus engine featuring Symantec Data Scanner (SDS) technology. SDS makes its debut on Windows OS platform, with many capabilities designed for faster and smarter protection. Background Norton Security provides its protection in two modes: kernel and user modes (more info). In kernel mode, Norton Security provides real-time protection by monitoring the activities of all running processes; and performs various security checks on calls made by applications running in user mode. Our antivirus engine running in kernel mode en...
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Kudos2 Stats

Introducing Norton Clean 1.0 for Android

Hi Everyone, Norton Clean will help you reclaim storage space on your Android phone or tablet by cleaning junk, removing residual files and optimizing device memory. Don’t have enough storage to take more pictures or install apps? Norton, the world's leading cyber security software provider, now sweeps your memory cache and storage clean of residual and junk files to help remove clutter from your Android device. Norton Clean 1.0.0.6 for Android Google Play Store Install Norton Clean to remove junk and free up memory space: Clean system cache Identify and remove junk, APK, and residu...
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Kudos6 Stats

Introducing New Linux-based Norton Bootable Recovery Tool 2016.1.0

New Linux-based NBRT It is truly a milestone event that we have released a newer version of Norton Bootable Recovery Tool (NBRT). The newer version is designed to run on Linux OS instead of WinPE OS and can be downloaded from the NBRT portal site. The change was necessary due to the expiration of re-distribution rights of WinPE OS. The current WinPE-based NBRT version has been serving for nearly two decades. Over time, NBRT has dealt with many tough-to-remove threats and we understand that NBRT can save the last bacon at unfortunate times. Therefore Norton team decided to invest in the ...
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Kudos2 Stats

Norton Toolbar Update 2015.7.0.69 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.7:  Norton Security Toolbar : 2015.7.0.69 List of Fixes: Toolbar support for Right-To-Left languages Fixed an issue where credentials are filled but customer not able to submit the login or login button is not enabled for the below URLs: (If the issue continues with this 2015.7.0.69 vers...
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Kudos1 Stats

Norton Security 7.1.1 & Norton AntiVirus 7.1.1 for Mac is now Available!

We have completed testing our latest update of Norton Security 7.1.1 & Norton AntiVirus 7.1.1 for Mac and have released the update via LiveUpdate ONLY. This update is now available in all supported languages. To download it, simply run LiveUpdate.

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Kudos3 Stats

Norton Mobile Security 3.15.0.3147 for Android now available!

Hi Everyone, We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.15.0.3147 update for our Android customers.     WHAT'S NEW: New FREE feature! Safe Search allows you to see a website’s safety and shopping rating, and can help you avoid malware infected sites, on your search results. New FREE feature! Message Center provides you with the most up-to-date notifications about threats, product updates and product tips. Improved! Our anti-theft feature offers even greater security if your phone is lost or stolen. NEW! Receive an alert if you ...
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Kudos3 Stats

Norton Product Update (v7.2) for Mac Sierra (OS X 10.12) for Compatibility

Norton has released the following updates to ensure compatibility with macOS Sierra (i.e. Mac OS X 10.12): Norton Internet Security v5.10 Norton Security v6.5 Norton Security v7.2 This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all supported languages. A reboot is required to apply the patch. Norton Security 5.x and 6.x versions:  It is highly recommended that you update to the latest version BEFORE moving over to Sierra if you are on a 5.x or 6.x version of Norton. This will help prevent any compatibility issues with the new ...
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Kudos8 Stats

Norton 22.7.1 Product Update available now

[Update on 9-September-2016: A Norton product HOTFIX has been relea...
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Kudos3 Stats

Norton Identity Safe Password 3.7.2 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.2.784 and we have released the patches for our Android customers.

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Kudos2 Stats

Norton Identity Safe Password 3.7.3 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.3.791 and we have released the patches for our Android customers.

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Kudos2 Stats

Norton Identity Safe 2.0.65 Add-on Update for Firefox

Norton Identity Safe 2.0.65 Add-on update for Mozilla Firefox browser is now available. This Norton Identity Safe update for Firefox has a lot of great new features (detailed below) that we're excited to share with you. This update is available via Firefox browser extension version check. If Norton Identity Safe add-on "Automatic Update" set to "Off", Please run "Check for Updates" option to receive the update from Firefox browser. This update is available in all supported languages.  Note: This patch does...
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Kudos3 Stats

Browser Protection - Norton Standalone Safe Search extensions for Google Chrome and Firefox

We have released Norton Standalone Norton Safe Search 1.0.245 extension for Google Chrome and Norton Safe Search 1.0.1.5 extension for Mozilla Firefox browsers. Customers can install Norton Standalone Safe Search (https://us.norton.com/safe-search) browser protection extensions for Google Chrome and Firefox browsers who do not have Norton Security program installed on machines. Norton Standalone Safe Search extension version number: Google Chrome: Norton Safe Search 1.0.245Mozilla Firefox: Norton Safe Search 1.0.1.5      Benefits for you: See a website’s safety and shopping rating for...
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Kudos3 Stats

Norton WiFi Privacy VPN Now Offers Protection for Multiple Devices: Macs, PCs, Smartphones and Tablets

​Following the successful launch of the Norton WiFi Privacy VPN app for Android and iOS smartphones and tablets last summer, Norton is proud to launch its new version that adds Windows PC and Apple Mac compatibility, plus simultaneous coverage for multiple devices. ​While public Wi-Fi is convenient, it’s never safe. Sending data over the Web when using an unsecured Wi-Fi hotspot exposes your most sensitive information - such as passwords, photos, and credit card numbers - to hackers and identity thieves. Norton WiFi Privacy is a Virtual Private Network (VPN) that protects the data you sen...
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Kudos4 Stats

Norton 22.9 Product Update available now

[Updated on 17 February, 2017: The Norton 22.9 patch has been pulled back from the LiveUpdate server. This patch is no longer available for download. Norton Security 22.9.0.71 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is availabl...
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Kudos2 Stats

Norton Family iOS 1.4.2 Has Been Released

The Norton Family team has released Norton Family iOS 1.4.2.  This update includes minor code enhancements and bug fixes.  To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. The Norton Family iOS child monitoring app includes the following 4 features: Web supervision Lets your children explore the Web freely, while keeping you in the know about which sites they visit and giving you tools to help them avoid unsuitable content. Search supervision S...
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Kudos1 Stats

Norton Identity Safe 4.5.96 for iOS

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.5.96​ and we have released the patches for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.5.96 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or Download from i...
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Kudos2 Stats

Norton Identity Safe 4.6.108 for iOS

New Norton Identity Safe 4.6.108 for iOS with Improved user experience on iPhone 6 and newer devices 

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