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Discontinuation of Norton One

As of December 2, 2014, Norton One will be retired in order to transition to our new portfolio. You can keep using Norton One at this time, the following FAQ helps you answer your queries that are related to this discontinuation of Norton One.

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Kudos2 Stats

Product Update - 20.6 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security & Norton 360 20.6.0.27 (2013), and have released the update.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a throttled manner. Currently, this update is only available for English. Other languages will be available shortly. See the below FAQ for details.

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Kudos1 Stats

Norton Identity Safe 3.5.29 for iOS - Product Notification

An update for Norton Identity Safe 3.5.29 for iOS is now available on the App Store!  This update fixes the authentication issue when using Touch ID to log in to the vault. Please download it to try this new feature!  

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Kudos4 Stats

Product Update - Norton Identity Safe Standalone 2014.7.11.42

We have completed testing our latest update of Norton Identity Safe Standalone  2014.7.11.42 and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

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Kudos5 Stats

Norton Mobile Security 3.10.0.2371 for Android- Product Update Notification

Hi Everyone, Norton Mobile Security v3.10.0.2371 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play. Below are the changes introduced in this update: - Fixed an issue where Android browser hangs or taking long time to show “Malicious Website Blocked” - Call blocking option turns on "Interruptions" in Android 5.x - Device locks after restart when SIM card lock is enabled - Fixed other minor issues Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this pr...
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Kudos3 Stats

Product Update - Norton Mobile Security 3.11.0.2625 for Android

Hi Everyone, Norton Mobile Security v3.11.0.2625 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play Below are the changes introduced in this update: - Fixed minor issues Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Norton Family parental control 3.4.2.50 for Android - Product Update Notification

The Norton Family team has released version 3.4.2.50. To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  Norton Family 3.4.2.50 for Android What are the changes in this release? Norton Family now supports App Supervision and Time Supervision for the latest Android builds. Other minor bug fixes. Please visit  Norton Family forum board to post yo...
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Norton Security 6.4, Norton Internet Security 5.8 & Norton AntiVirus 12.8 for Mac El Capitan (OSX10.11) Compatibility

We are pleased to announce that a Macintosh El Capitan (OSX10.11) compatibility update is now available for Norton Security 6.4, Norton Internet Security 5.8 and Norton AntiVirus 12.8. This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all languages. A reboot is required to apply the patch. Note: Apple has not yet released Macintosh El Capitan (OSX10.11) officially. To verify you have received the new update, from the Norton Security product, from the Menu, click Norton Security -> About Norton Security. The client update is...
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Kudos3 Stats

Product Update - Norton Identity Safe 4.2.17 for iOS

Hi Everyone,

An update for Norton Identity Safe 4.2.17 for iOS is now available on the App Store! 

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Norton Security 7.0.1 for Mac is now Available!

We have completed testing our latest update of Norton Security 7.0.1 for Mac and have released the update via LiveUpdate. This update is now available in all supported languages. To download it, simply run LiveUpdate.

 

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Kudos3 Stats

Norton Internet Security 5.9 & Norton Antivirus 12.9 Now Available

We are glad to announce that we have completed testing our latest version of Norton Internet Security 5.9 & Norton Antivirus 12.9 which is now available to download. This update is available via LiveUpdate ONLY. To download it, simply run LiveUpdate. This update is available for all languages.

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Kudos1 Stats

Norton AntiVirus 7.0.1 for Mac Update Available

We have completed testing our latest update of Norton AntiVirus 7.0.1 for Mac and have released via In Product Update. This update is now available in all supported languages. Customers running Norton AntiVirus for Mac 12.9 will be prompted with option "Free Upgrade Available" when "Check for Update" is run from Norton Antivirus main window. The update is also pulled down silently in the background, so you may have already been alerted to its availability. Please see below Norton Support article for Norton AntiVirus 7.0.1 upgrade flow. Norton Support Article: I receive an alert "Free Upg...
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Norton Internet Security 5.9.1 & Norton Antivirus 12.9.1 for Mac Now Available

Norton is always looking to provide you with the best version of itself.  As such we have released Norton Internet Security 5.9.1 & Norton Antivirus 12.9.1 update for Mac with product improvements. The patch will automatically download in the background but you can always click on LiveUpdate to download it immediately. This update is available for all languages.  Note: A reboot is required to apply the patch. To verify you have received the new update, from the Norton Internet Security product, from the Menu, click Norton Internet Security -> About Norton Internet Security.
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Kudos2 Stats

Norton Identity Safe 4.3.41 for iOS

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.3.41 and we have released the patches for our iOS customers.

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Kudos2 Stats

Norton Identity Safe password 3.6 for Android

Norton Identity Safe password 3.6.1.748 inline update was released to fix bug causing crash on opening the App.

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe password 3.6.0.719 and we have released the patches for our Android customers.

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Kudos3 Stats

Norton Security 7.1 & Norton AntiVirus 7.1 for Mac is now Available!

We have completed testing our latest update of Norton Security 7.1 & Norton AntiVirus 7.1 for Mac and have released the update via LiveUpdate. This update is now available in all supported languages. To download it, simply run LiveUpdate. Note: A reboot is required to apply the patch. To verify you have received the new update, from the Norton Security product, from the Menu, click Norton Security -> About Norton Security. Below FAQ's addresses some common questions: 1. How can I download this update?    For Norton Security 7.0 run LiveUpdate manually to receive the update 7....
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Kudos5 Stats

Introducing Norton WiFi Privacy: Protect Your Private Information on Public Wi-Fi

Introducing Norton WiFi Privacy: Protect Your Private Information on Public Wi-Fi Public Wi-Fi is never safe, but now Norton WiFi Privacy allows you to connect to unsecured Wi-Fi hotspots safely and privately on any network, in any location. Norton WiFi Privacy is a no-log virtual private network (VPN) that encrypts your information, protecting your identity and privacy. Compatible with Android and iOS smartphones and tablets, Norton WiFi Privacy is available for download on Google Play and the App Store. To learn about the risks of using public Wi-Fi, and how Norton WiFi Privacy can he...
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Introducing Norton Clean 1.0 for Android

Hi Everyone, Norton Clean will help you reclaim storage space on your Android phone or tablet by cleaning junk, removing residual files and optimizing device memory. Don’t have enough storage to take more pictures or install apps? Norton, the world's leading cyber security software provider, now sweeps your memory cache and storage clean of residual and junk files to help remove clutter from your Android device. Norton Clean 1.0.0.6 for Android Google Play Store Install Norton Clean to remove junk and free up memory space: Clean system cache Identify and remove junk, APK, and residu...
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Kudos1 Stats

Norton Security 7.1.1 & Norton AntiVirus 7.1.1 for Mac is now Available!

We have completed testing our latest update of Norton Security 7.1.1 & Norton AntiVirus 7.1.1 for Mac and have released the update via LiveUpdate ONLY. This update is now available in all supported languages. To download it, simply run LiveUpdate.

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Kudos3 Stats

Norton Mobile Security 3.15.0.3147 for Android now available!

Hi Everyone, We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.15.0.3147 update for our Android customers.     WHAT'S NEW: New FREE feature! Safe Search allows you to see a website’s safety and shopping rating, and can help you avoid malware infected sites, on your search results. New FREE feature! Message Center provides you with the most up-to-date notifications about threats, product updates and product tips. Improved! Our anti-theft feature offers even greater security if your phone is lost or stolen. NEW! Receive an alert if you ...
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Kudos3 Stats

Norton Product Update (v7.2) for Mac Sierra (OS X 10.12) for Compatibility

Norton has released the following updates to ensure compatibility with macOS Sierra (i.e. Mac OS X 10.12): Norton Internet Security v5.10 Norton Security v6.5 Norton Security v7.2 This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all supported languages. A reboot is required to apply the patch. Norton Security 5.x and 6.x versions:  It is highly recommended that you update to the latest version BEFORE moving over to Sierra if you are on a 5.x or 6.x version of Norton. This will help prevent any compatibility issues with the new ...
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Norton Identity Safe Password 3.7.2 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.2.784 and we have released the patches for our Android customers.

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Kudos2 Stats

Norton Identity Safe Password 3.7.3 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.3.791 and we have released the patches for our Android customers.

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Norton Identity Safe 2.0.65 Add-on Update for Firefox

Norton Identity Safe 2.0.65 Add-on update for Mozilla Firefox browser is now available. This Norton Identity Safe update for Firefox has a lot of great new features (detailed below) that we're excited to share with you. This update is available via Firefox browser extension version check. If Norton Identity Safe add-on "Automatic Update" set to "Off", Please run "Check for Updates" option to receive the update from Firefox browser. This update is available in all supported languages.  Note: This patch does...
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Browser Protection - Norton Standalone Safe Search extensions for Google Chrome and Firefox

We have released Norton Standalone Norton Safe Search 1.0.245 extension for Google Chrome and Norton Safe Search 1.0.1.5 extension for Mozilla Firefox browsers. Customers can install Norton Standalone Safe Search (https://us.norton.com/safe-search) browser protection extensions for Google Chrome and Firefox browsers who do not have Norton Security program installed on machines. Norton Standalone Safe Search extension version number: Google Chrome: Norton Safe Search 1.0.245Mozilla Firefox: Norton Safe Search 1.0.1.5      Benefits for you: See a website’s safety and shopping rating for...
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Norton WiFi Privacy VPN Now Offers Protection for Multiple Devices: Macs, PCs, Smartphones and Tablets

​Following the successful launch of the Norton WiFi Privacy VPN app for Android and iOS smartphones and tablets last summer, Norton is proud to launch its new version that adds Windows PC and Apple Mac compatibility, plus simultaneous coverage for multiple devices. ​While public Wi-Fi is convenient, it’s never safe. Sending data over the Web when using an unsecured Wi-Fi hotspot exposes your most sensitive information - such as passwords, photos, and credit card numbers - to hackers and identity thieves. Norton WiFi Privacy is a Virtual Private Network (VPN) that protects the data you sen...
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Kudos1 Stats

Norton Identity Safe 4.5.96 for iOS

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.5.96​ and we have released the patches for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.5.96 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or Download from i...
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Norton Identity Safe 4.6.108 for iOS

New Norton Identity Safe 4.6.108 for iOS with Improved user experience on iPhone 6 and newer devices 

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Norton WiFi Privacy 1.2 Update Available for Windows and Mac

Hi Everyone, Norton WiFi Privacy 1.2 Update Available for Windows and Mac. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     - Windows PCs: Norton WiFi Privacy 1.2.162     - Mac: Norton WiFi Privacy 1.2.364 2. How can I receive this update?     Customer will receive an update prompt and has to follow the onscreen instructions to apply update.  3. What are the changes in this release? "Install on another device” now available in-app Bug fixes 4. Where can I post my queries?     Visit our Other Norton Products forum to post your qu...
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Kudos7 Stats

Norton Mobile Security 3.22.0.3322 for Android

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.22.0.3322 update for our Android customers.

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Norton Identity Safe 3.5.1.677 for Android

Hi Everyone, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe v3.5.1.677 for Android with added new features and bug fixes. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.5.1.677 for Android. 2. How can I receive this update?     To receive the update, simply visit Norton Identity Safe password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for?      E...
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Norton WiFi Privacy 2.4 Update Available for iOS

Norton WiFi Privacy 2.4.0.1238 Update Available for iOS

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Norton Family 1.7.0 for iOS is now Available!

Norton Family 1.7.0 for iOS is now Available!

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Norton Family 3.6.5 for Windows is now Available!

Norton Family 3.6.5 for Windows is now Available! 

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Norton Family 4.4.1 for Android is now available!

Norton Family 4.4.1 for Android is now available!

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Norton Mobile Security 4.0.0.4024 for Android

Norton Mobile Security 4.0.0.4024 for Android

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Norton Mobile Security 4.0.1.4039 for Android

New Norton Mobile Security 4.0.1 build 4039 update for our Android customers.

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Announcing Norton Identity Safe 5.1.1 for Android

Norton Identity Safe 5.1.1.935 for Android

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Announcing Norton WiFi privacy 1.4 update for PC and Mac

Norton WiFi privacy 1.4 update for PC and Mac

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Announcing Norton Family 1.7.3 update for iOS

Announcing Norton Family 1.7.3 update for iOS

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Announcing Norton Security 7.7 update for Mac

Announcing Norton Security 7.7 for Mac update available now!

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Announcing Norton App Lock 1.3 update for Android

Norton App Lock 1.3.0.329 update for Android

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Kudos3 Stats

Norton Family 4.6 for Android is now available!

Norton Family 4.6 for Android is now available!

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Kudos3 Stats

Norton WiFi Privacy 1.3 update for PC and Mac

Norton WiFi Privacy 1.3.192 for Windows and Norton WiFi Privacy 1.3.417 for Mac updates are now available for all supported languages. 

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Kudos8 Stats

Protection against the Coinminer malware

What is CoinMiner malware?   Bitcoinminer is a file-based potentially unwanted application that may use a computer's resources to generate bitcoin blocks. During this activity, it consumes a lot of processing power and make the computer slower than usual. JScoinminer is a web-based detection for a JavaScript cryptocurrency miner that runs in web browsers. The JavaScript coin miner consumes enormous CPU resources, making computer very slow. The JavaScript is loaded in the browser when you visit a webpage hosting the JavaScript. The JavaScript runs as long as you stay on the webpage. As lo...
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Kudos2 Stats

Norton Identity Safe 5.1.0 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 5.1.0 and we have released the patches for our Android customers.

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Kudos3 Stats

Norton Mobile Security 4.0.1.4038 for Android

New Norton Mobile Security 4.0.1 build 4038 update for our Android customers.

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Norton Identity Safe 5.2 extension update for Google Chrome

Norton Identity Safe version 5.2 is now available as a new browser extension in Google Chrome.

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Norton Mobile Security 3.11.2 for iOS is now available!

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.2​ and we have released the patches for our iOS customers.

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Norton Mobile Security 3.11.1 for iOS is now available!

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.1​ and we have released the patches for our iOS customers.

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