• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced
Kudos5 Stats

Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

Read More
Kudos3 Stats

Announcing Norton 22.15.1 Update for Windows

Norton Security 22.15.1.8 patch update is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

Read More
Kudos7 Stats

Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Safari browsers

We have released Norton Identity Safe 5.4.4.11 extension update for Mozilla Firefox, Google Chrome and Safari browsers with bug fixes and improvements.

Read More
Kudos1 Stats

Announcing Norton Family iOS 1.8.0 - VPN Web Filtering

The latest Norton Family iOS Child App version 1.8.0 needs installation of VPN on the child's device. When VPN is running you will see a VPN symbol in the status bar. 

Read More
Kudos3 Stats

Browse the web in Isolation Mode with Norton Safe Search/Norton Safe Web 2.10.0.21 extensions

We have released the extension update for Norton Safe Search and Norton Safe Web v2.10.0.21 with web Isolation Mode feature for Google Chrome and Microsoft Edge browsers ONLY. 

Note: Web Isolation Mode feature will be offered to other supported browsers soon. 

Read More
Kudos3 Stats

Announcing Norton Identity Safe 5.3 for Android

Norton Identity Safe 5.3.0.980 for Android for all supported languages

Read More
Kudos3 Stats

Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
Read More
Kudos4 Stats

Product Update - Norton Utilities 16.0.3 available now

We have released Norton Utilities 16.0.3.48 inline update via Smart Update.  

Read More
Kudos2 Stats

Announcing Norton Family 4.8.1 update for Android

We are releasing Norton Family 4.8.1 update for Android

Note: This update is being released in phased manner. 

Read More
Kudos1 Stats

Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
Read More
Kudos1 Stats

Announcing Norton Security 7.8.1 update for Mac

We have released Norton Security 7.8.1 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

Read More
Kudos0

End-of-Life announcement for Norton ConnectSafe

On November 15th, 2018, Norton ConnectSafe is being retired and will no longer be available for use. This FAQ helps answer your questions that are related to this announcement.

Read More
Kudos1 Stats

Announcing Norton WiFi privacy 2.5.3 update for iOS

We are releasing Norton WiFi Privacy 2.5.3 update for iOS customers for all supported languages. 

Read More
Kudos3 Stats

False Positive detection for Bing.com

Dear Norton Customers, Earlier this evening we learned Norton Security was alerting users of a Web Attack when visiting MSN.com and Bing.com. A sample screenshot is shown here:  We discovered there was an error in the definition released this afternoon, Friday, July 13, 2018, which incorrectly listed MSN.com and Bing.com as an unsafe domain. We released a fix via Live Update this evening and the issue is now resolved. Both MSN.com and Bing.com are safe sites to visit. If you have any concerns, please contact our support team.
Read More
Kudos3 Stats

Norton Identity Safe 5.1 for iOS is now available!

Norton Identity Safe 5.1 has been released for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQs below address some common questions: 1. What is the version number for this patch?     The version number is 5.1.242 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or download from iTunes directly here. 3. What are the languages this update is available for? English Japanese 4. Wh...
Read More
Kudos4 Stats

Announcing Norton App Lock 1.3.0.332 update for Android

We are releasing Norton App Lock 1.3.0.332 update for Android

Read More
Kudos1 Stats

End of Service - Norton Shopping Guarantee for Norton Security Users

Thank you for participating in the Norton Shopping Guarantee pilot program via your Norton Security toolbar. Please be advised that the pilot program will be ending on June 29th, 2018

Read More
Kudos6 Stats

Announcing Norton Identity Safe 5.2.3 for Android

We are releasing Norton Identity Safe 5.2.3.958 for Android

Read More
Kudos1 Stats

Announcing Norton WiFi Privacy 2.5.2 update for iOS

We are releasing Norton WiFi Privacy 2.5.2 update for iOS

Read More
Kudos2 Stats

Norton Mobile Security 3.11.4 for iOS is now available!

Norton Mobile Security 3.11.4 for iOS is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 3.11.4 for iOS. 2. How can I receive this update? To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
Read More
Kudos5 Stats

Announcing Norton Identity Safe 5.2.2 for Android

We are releasing Norton Identity Safe 5.2.2.955 for Android.

Read More
Kudos5 Stats

Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
Read More
Kudos4 Stats

Announcing Norton Security 6.7.1 patch update for Mac

Norton Security 6.7.1 update available for customers running Norton Security 6.x  via LiveUpdate

Read More
Kudos2 Stats

Announcing Norton Family 4.8 update for Android

We are releasing Norton Family 4.8.0.14 update for Android. Note: This update is being released in phased manner. 

Read More
Kudos7 Stats

Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

Read More
Kudos3 Stats

Announcing Norton Family 3.7.0.55 update for Windows

Announcing Norton Family 3.7.0.55 update for Windows

Read More
Kudos1 Stats

Announcing Norton Family 1.7.3 update for iOS

Announcing Norton Family 1.7.3 update for iOS

Read More
Kudos4 Stats

Norton Mobile Security 4.1.1.4120 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4120 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
Read More
Kudos5 Stats

Announcing Norton Security 7.7 update for Mac

Announcing Norton Security 7.7 for Mac update available now!

Read More
Kudos3 Stats

Norton Mobile Security 4.1.1.4117 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4117 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the bug fixes and changes in this release? Addressed an issue with SIM-Lock Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product
Read More
Kudos2 Stats

Announcing Norton WiFi privacy 1.4 update for PC and Mac

Norton WiFi privacy 1.4 update for PC and Mac

Read More
Kudos2 Stats

Norton WiFi Privacy 2.5.3 for Android is now available!

- Norton WiFi Privacy 2.5.3.9374 for Android released in phased manner   Norton WiFi Privacy 2.5.3 for Android is now available for all supported languages.  Note: This update is being released in a phased manner.  The FAQ below addresses some common questions: 1. What is the version number for this update? Norton WiFi Privacy 2.5.3.9420 for Android 2. How can I receive this update? To receive the update, simply visit Norton Wifi Privacy on Google Play 3...
Read More
Kudos2 Stats

Norton Mobile Security 4.1.1 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4114 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product
Read More
Kudos4 Stats

Norton Identity Safe 5.2.0 for Android is now available!

We have released Norton Identity Safe 5.2.0.945 for Android. The FAQ below addresses some common questions: 1. What is the version number for this patch?     Norton Identity Safe 5.2.0.945 for Android  2. How can I receive this update?    To receive the update, simply visit Norton Identity Safe Password on Google Play. Go to Settings -> Help -> About to verify if you have received the update 3. What are the languages this update is available for?         English & Japanese 4. What's new in Build 5.2.0.945?     Bug Fixes & enhancements 5. Where can I post my queries?...
Read More
Kudos2 Stats

Announcing Norton App Lock 1.3 update for Android

Norton App Lock 1.3.0.329 update for Android

Read More
Kudos1 Stats

Norton Family 1.7.2 for iOS is now available

Hi Everyone, Norton Family 1.7.2 for iOS is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 1.7.2 for iOS. 2. How can I receive this update?  To receive the update, simply visit-  iTunes To verify if you have the latest version: Click Settings -> About  3. What are the Bug fixes and changes in this release? Minor bug fixes 4. Where can I post my queries?     Visit our Norton Family forum to post your queries or Norton Family Knowledge base articles for more information.
Read More
Kudos2 Stats

New Norton Identity Safe website

Announcing new Norton Identity Safe website!

Read More
Kudos1 Stats

Announcing Norton Clean 1.4.1.61 update for Android

Announcing Norton Clean 1.4.1.61 update for Android

Read More
Kudos6 Stats

Announcing Norton Identity Safe 5.3 update

New Norton Identity Safe 5.3.8.5 extension update available for Mozilla Firefox, Google Chrome, Safari and Microsoft Edge browsers!

Read More
Kudos1 Stats

Announcing Norton Identity Safe 5.1.1 for Android

Norton Identity Safe 5.1.1.935 for Android

Read More
Kudos3 Stats

Norton Identity Safe 5.0.197 for iOS

Norton Identity Safe 5.0.197 for iOS

Read More
Kudos3 Stats

Norton Family 4.6 for Android is now available!

Norton Family 4.6 for Android is now available!

Read More
Kudos2 Stats

Norton 22.14 Product Update available now

Norton Security 22.14 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite (Comcast) To verify you have the update for Norton Security 22.14, launch the Main User Interface, click on Help, and select About. The FAQs below an...
Read More
Kudos3 Stats

Norton App Lock 1.3 (Android) is now available

Hi everyone, Norton App Lock 1.3.0.297 is now available on Google Play for Android users.  Changes made to this build: Minor Bug fixes Product enhancements For queries, please post to Other Mobile Products board. Thanks.
Read More
Kudos1 Stats

Norton WiFi Privacy 2.5 update for iOS and Android

Norton WiFi Privacy 2.5 update for iOS and Android with new user Interface (UI) released for all supported languages. 

 

Read More
Kudos5 Stats

Norton Mobile Security 4.1.0 for Android is now available!

Hi Everyone, Norton Mobile Security 4.1.0 for Android is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.1.0.4061 2. How can I receive this update?  To receive the update, simply visit-  Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Improved ransomware protection helps detect and stop active ransomware attacks on your Android device. Expanded web protection for in-app browsers such as LINE, Snapchat and Instagram. Minor User Interface updates t...
Read More
Kudos3 Stats

Norton Mobile Security 3.11.3 for iOS is now available!

Hi Everyone, Norton Mobile Security 3.11.3 for iOS is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.11.3 for iOS. 2. How can I receive this update?  To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
Read More
Kudos4 Stats

Norton 22.12.1 Product Update available now

Norton Security 22.12.1 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton pr...
Read More
Kudos4 Stats

Norton Mobile Security 4.0.1.4039 for Android

New Norton Mobile Security 4.0.1 build 4039 update for our Android customers.

Read More
Kudos3 Stats

Norton WiFi Privacy 1.3 update for PC and Mac

Norton WiFi Privacy 1.3.192 for Windows and Norton WiFi Privacy 1.3.417 for Mac updates are now available for all supported languages. 

Read More