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Community.Norton.Com: End of Life for TLS 1.0 and 1.1 support

As of November 21st of 2018, Our Norton Community Forums (https://community.norton.com) website will no longer support the older version browsers TLS 1.0 and TLS 1.1 encryption protocol.

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Community.Norton.Com: Fin du Support pour TLS 1.0 et 1.1

À compter du 21 Novembre 2018, le site Web des Forums de la Communauté Norton (https://community.norton.com/fr/home) ne prendra plus en charge les protocoles de cryptage TLS 1.0 et TLS 1.1 des navigateurs plus anciens. Qu'est-ce que TLS? Le protocole TLS (Transport Layer Security) est un protocole cryptographique utilisé pour établir un canal de communication sécurisé entre deux systèmes. Il est utilisé pour authentifier un ou les deux systèmes et protéger la confidentialité et l'intégrité des informations échangées entre les systèmes. Il a été développé à l’origine sous le nom de Secure...
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Announcing Norton 22.16.2 update for Windows

Norton Security 22.16.2.22 update is now available via LiveUpdate.

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Norton WiFi Privacy is now Norton Secure VPN!

Introducing Norton Secure VPN, a new name for the same protection that helps ensure your most sensitive information remains hidden from prying eyes. With all the same features as before, Norton Secure VPN will help encrypt the data you send and receive so that your information stays secure and private. For any queries regarding Norton Secure VPN, please create a thread in the Other Mobile Products board.
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Announcing Norton Mobile Security 4.3.1 for Android

We have release Norton Mobile Security 4.3.1 build 4260 update for Android in all supported languages. 

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Norton Identity Safe is now Norton Password Manager

As a company, we’re committed to protecting against viruses, malware, online tracking, attacks on home Wi-Fi networks, identity theft and more.  As part of that commitment, we’re changing some of our product and feature names to more clearly reflect their functionality and the role they play in providing you with the most comprehensive protection against today’s cyber threats. Starting in September, 2018, we are changing the name of our Norton Identity Safe product to “Norton Password Manager.” You will still have all the same features and benefits you’ve come to rely on−backed by our Mem...
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Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

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Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Safari browsers

We have released Norton Identity Safe 5.4.4.11 extension update for Mozilla Firefox, Google Chrome and Safari browsers with bug fixes and improvements.

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Norton Mobile Security 3.12.1 est maintenant disponible

  Salut à tous, Norton Mobile Security 3.12 pour iOS est maintenant disponible. La FAQ ci-dessous répond à certaines questions courantes: 1. Quel est le numéro de version de ce patch?      Le numéro de version est 3.12 pour iOS. 2. Comment puis-je recevoir cette mise à jour?   Pour recevoir la mise à jour, visitez tout simplement ...
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Announcing Norton Mobile Security 3.12 for iOS

Norton Mobile Security 3.12 for iOS is now available. 

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Announcing Norton App Lock 1.4 for Android

Norton App Lock 1.4 build 440 update for Android

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Announcing Norton WiFi Privacy 2.5.4 for iOS

We are releasing Norton WiFi Privacy 2.5.4 build 1418 update for iOS in a phased manner. 

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Announcing Norton WiFi Privacy 2.5.4 for Android

We are releasing Norton WiFi Privacy 2.5.4 update for Android in phased manner for all supported languages.

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Introducing Norton Security 1.0 for iOS

We are pleased to announce new Norton Security 1.0.3 for iOS now available in app store which helps deliver powerful, effective protection against cyber threats and online scams.

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Announcing Norton Family 4.8.2 for Android

We are releasing Norton Family 4.8.2 for Android in phased manner for all supported languages. 

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Announcing Norton WiFi Privacy 1.5 for Windows

Norton WiFi Privacy 1.5.0.214 update for Windows now available for all supported languages.

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Announcing Norton Security 8.1 update for Mac

We have released Norton Security 8.1.1 update for Mac. Norton Security for Mac 8.1.1 build 38 can be downloaded from My Norton.

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Announcing Norton Password Manager 6.0 for iOS

We are releasing Norton Password Manager 6.0 for iOS for all supported languages. Note: This update is being released in phased manner.

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Announcing Norton Security 22.16 update for Windows

Norton Security 22.16.0.247 product update is now available via LiveUpdate.  As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Announcing Norton Password Manager 6.1 for Android

We are releasing Norton Password Manager 6.1.1 for Android for all supported languages. Note: This update is being released in phased manner.

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Norton Family 3.7.2 update for Windows has been released

 Norton Family 3.7.2 has now been released for Windows customers

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Announcing Norton Security 7.9.1 update for Mac

We have released Norton Security 7.9.1 build 11 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

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Announcing Norton Mobile Security 4.3.0 for Android

New Norton Mobile Security 4.3.0 update for our Android customers.

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Norton Family v1.8 for iOS has been released - Norton Family Parental Control is now Norton Family!

Norton Family Parental Control is now Norton Family

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Browse the web in Isolation Mode with Norton Safe Search/Norton Safe Web 2.10.0.21 extensions

We have released the extension update for Norton Safe Search and Norton Safe Web v2.10.0.21 with web Isolation Mode feature for Google Chrome and Microsoft Edge browsers ONLY. 

Note: Web Isolation Mode feature will be offered to other supported browsers soon. 

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Announcing Norton Identity Safe 5.3 for Android

Norton Identity Safe 5.3.0.980 for Android for all supported languages

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Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
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Product Update - Norton Utilities 16.0.3 available now

We have released Norton Utilities 16.0.3.53 inline update via Smart Update.  

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Announcing Norton 22.15.1 Update for Windows

Norton Security 22.15.1.8 patch update is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Announcing Norton Family 4.8.1 update for Android

We are releasing Norton Family 4.8.1 update for Android

Note: This update is being released in phased manner. 

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Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
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Announcing Norton Security 7.8.1 update for Mac

We have released Norton Security 7.8.1 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

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End-of-Life announcement for Norton ConnectSafe

On November 15th, 2018, Norton ConnectSafe is being retired and will no longer be available for use. This FAQ helps answer your questions that are related to this announcement.

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Announcing Norton WiFi privacy 2.5.3 update for iOS

We are releasing Norton WiFi Privacy 2.5.3 update for iOS customers for all supported languages. 

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False Positive detection for Bing.com

Dear Norton Customers, Earlier this evening we learned Norton Security was alerting users of a Web Attack when visiting MSN.com and Bing.com. A sample screenshot is shown here:  We discovered there was an error in the definition released this afternoon, Friday, July 13, 2018, which incorrectly listed MSN.com and Bing.com as an unsafe domain. We released a fix via Live Update this evening and the issue is now resolved. Both MSN.com and Bing.com are safe sites to visit. If you have any concerns, please contact our support team.
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Norton Identity Safe 5.1 for iOS is now available!

Norton Identity Safe 5.1 has been released for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQs below address some common questions: 1. What is the version number for this patch?     The version number is 5.1.242 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or download from iTunes directly here. 3. What are the languages this update is available for? English Japanese 4. Wh...
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Announcing Norton App Lock 1.3.0.332 update for Android

We are releasing Norton App Lock 1.3.0.332 update for Android

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End of Service - Norton Shopping Guarantee for Norton Security Users

Thank you for participating in the Norton Shopping Guarantee pilot program via your Norton Security toolbar. Please be advised that the pilot program will be ending on June 29th, 2018

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Announcing Norton Identity Safe 5.2.3 for Android

We are releasing Norton Identity Safe 5.2.3.958 for Android

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Announcing Norton WiFi Privacy 2.5.2 update for iOS

We are releasing Norton WiFi Privacy 2.5.2 update for iOS

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Norton Mobile Security 3.11.4 for iOS is now available!

Norton Mobile Security 3.11.4 for iOS is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 3.11.4 for iOS. 2. How can I receive this update? To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Announcing Norton Identity Safe 5.2.2 for Android

We are releasing Norton Identity Safe 5.2.2.955 for Android.

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Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
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Announcing Norton Security 6.7.1 patch update for Mac

Norton Security 6.7.1 update available for customers running Norton Security 6.x  via LiveUpdate

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Announcing Norton Family 4.8 update for Android

We are releasing Norton Family 4.8.0.14 update for Android. Note: This update is being released in phased manner. 

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Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Announcing Norton Family 3.7.0.55 update for Windows

Announcing Norton Family 3.7.0.55 update for Windows

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Announcing Norton Family 1.7.3 update for iOS

Announcing Norton Family 1.7.3 update for iOS

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Norton Mobile Security 4.1.1.4120 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4120 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Announcing Norton Security 7.7 update for Mac

Announcing Norton Security 7.7 for Mac update available now!

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