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Norton Compatibility and Windows 10

Hi everyone, Windows 10 is now officially released! This article will guide you through the Norton compatibility with Windows 10. BEFORE UPDATING TO WINDOWS 10   Question: I'm running Norton 22.5.2.15. What do I need to do with my Norton product?Answer: Nothing. You're all set to upgrade to Windows 10. Version 22.5.2.15 of all Norton Products are designed to be compatible with Windows 10. Question: I'm running Norton Security 22.2, or NIS/NAV/N360 versions 18.x, 19.x, 20.x, or 21.x. What do I need to do?Answer: For Norton Security, run LiveUpdate manually to receive the 22.5.2.15 updat...
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Kudos18 Stats

Norton Documentation links

Hi everyone, The Norton Documentation team has compiled the online help links, product manuals and FAQs for Norton Internet Security, Norton Antivirus, Norton 360, Norton Family and Norton Online Backup for easy accessibility. Here is a table with downloadable PDFs and links to FAQs. If you have further queries, please post them to the respective product boards. Norton Security with Backup Download Product Manual (PDF) Norton Security Download Product Manual (PDF) Watch How-To Videos Norton 360 Download Product Manual (PDF) View FAQs Norton Internet Security Download P...
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Kudos18 Stats

Norton Product Update 22.5 for Windows 10 Compatibility

We are pleased to announce that a Windows 10 compatibility update is now available for Norton Products, updating the version to 22.5.0.124. The following products and versions will receive the Norton 22.5 update:

Norton Security v22
Norton Security with Backup v22

Norton Internet Security, Norton AntiVirus & Norton 360 v21
Norton Internet Security, Norton AntiVirus & Norton 360 v20

This update is available via LiveUpdate for Norton Security and Norton Security with Backup v22, and will be automatically downloaded and installed. If you wish to receive the update immediately, simply run LiveUpdate manually. For NIS/NAV/N360 versions 20 & 21, the update is available via Norton Update Center or through your product About > Get Latest Version. This update is available for all languages.

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Kudos17 Stats

Product Update - 21.2 of Norton Internet Security, Norton 360, Norton AntiVirus

    Dear Norton Community, We have completed testing our latest update of Norton Antivirus, Norton Internet Security, Norton 360, and Comcast Norton Security Suite 21.2.0.38, and have released the update. To download it, simply run LiveUpdate. This update is available in all languages. See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot wi...
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Kudos17 Stats

Product Update - 21.3 of Norton Internet Security, Norton AntiVirus and Norton 360

  Dear Norton Community, We are glad to announce that we have completed testing our latest inline release of Norton Internet Security, Norton AntiVirus, Norton 360 21.3.0.12 and Comcast Norton Security Suite 21.3 which contains a Permanent Fix for the HEARTBLEED Vulnerability Bug. This update is also available via Norton Update Center.   To receive the update, simply run LiveUpdate and download the update. A reboot will be required....
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Kudos17 Stats

Introducing Proactive Exploit Protection

Norton Security customers (and, in fact, anyone running Norton’s Windows client – 22.5.4 or newer) benefit from the introduction of a new protection framework called Protective Exploit Protection (PEP) that aims to better protect Windows devices from so-called “zero-day” attacks – attacks that attempt to exploit undiscovered and unpatched holes (or vulnerabilities) in Windows applications or in the operating system itself. PEP features three powerful protection techniques that will stop several types of prevalent zero-day attacks in their tracks. A quick primer on the ‘zero-day’ ecosystem...
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Kudos16 Stats

Update for Norton Toolbar support for Firefox

Dear Norton Firefox Toolbar users, As we previously announced, Firefox recently removed support for APIs (Application Programming Interfaces) that Norton was using communicate securely between the Norton product and the Norton extension for Firefox.  This was a fundamental component of our design; hence changing this is a big project for Norton. Since it will take a long time to restore the full capabilities of the Firefox toolbar, we have been pursuing an incremental update strategy to ensure future support for Firefox.  First priority was to release protection-related features and then...
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Kudos15 Stats

Product Update - 21.1.1 of Norton Internet Security, Norton 360, Norton AntiVirus

Dear Norton Community,   We have released an update for Norton Antivirus, Norton Internet Secuirty and Norton 360 21.1.1.7. Currently this patch is only available for English versions of the products. Other languages will be available shortly. This update is available ONLY via Norton Update Center. (Edit: Feb 21 - All languages are now available on http://updatecenter.norton.com/ )   A reboot will not be required for Windows  7, Windows 8, and Windows 8.1 customers. However, a reboot will be required for Windows XP and Windows Vista customers.   Norton Internet Security, Norton AntiVirus,...
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Kudos15 Stats

Norton Security & Norton Security with Backup are now available

Norton Security and Norton Security with Backup are now available. If you'd like to purchase any of these products, please go to Norton Security product page.

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Norton 22.5.5 Product Update available now

Hi Everyone, We have completed testing our latest update of Norton Security, Norton Security with Backup, Norton Internet Security, Norton 360, Norton Antivirus and Norton Security Su...
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Kudos14 Stats

Product Update - 21.6 of Norton Internet Security, Norton AntiVirus and Norton 360

Dear Norton Community,

We have completed testing our latest update of Norton AntivirusNorton Internet Security, Norton 360 21.6.0.32 and Comcast Norton Security Suite 21.6, and have released the update. Currently, this patch is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details.

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Kudos14 Stats

Firefox 35 Support for Norton Toolbar

Hi Everyone, The Norton Toolbar is now compatible with Firefox 35. We have released a Firefox 35 compatibility patch for Norton Security 22.1.0.9, Norton Security with Backup 22.1.0.9. The patch is also available for the Norton Internet Security, Norton 360, Comcast Norton Security Suite 21.6 products, Norton 2013 products, and Norton 2012 products, as well as Norton Identity Safe standalone products. This update can be downloaded and installed on your systems via LiveUpdate. The versions for this compatibility update are as follows: Norton Security, Norton Security with Backup 22.1.0.9...
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Kudos14 Stats

Firefox 41 and 42 Limited Support for Norton Toolbar

The Norton Toolbar now has limited compatibility with Firefox 41 & 42. Web-Protection functionalities are enabled, but the VAULT feature is not available with this update. We will be releasing another compatibility update to restore VAULT features to the Norton Toolbar on Firefox 41 & 42.

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Kudos13 Stats

Norton Security & Norton Security with Backup 22.2 update available

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.2.0.31, and have released the update.This update is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 & Windows 8/8.1 customers.

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Kudos13 Stats

Norton Product Update 22.5.2.15 for Windows 10 Compatibility

We are pleased to announce that a Windows 10 compatibility update is now available for Norton Products, updating the version to 22.5.2.15. The following products and versions will receive the Norton 22.5.2.15 update:

Norton Security v22
Norton Security with Backup v22
Norton Internet Security, Norton AntiVirus & Norton 360 v22

Norton Internet Security, Norton AntiVirus & Norton 360 v21
Comcast Norton Security Suite v21
Norton Internet Security, Norton AntiVirus & Norton 360 v20
Norton Internet Security, Norton AntiVirus & Norton 360 v19
Norton Internet Security, Norton AntiVirus & Norton 360 v18

 

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Kudos13 Stats

Norton 22.5.4 Product Update available now

Hi Everyone, We have completed testing our latest update of Norton Security, Norton Security with Backup, Norton Internet Security, Norton 360, Norton Antivirus and Norton Security Suite 22.5.4 and have released the update. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on Help, and select About. The FAQ's ...
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Kudos13 Stats

IPS “Outbound Traffic Detected” alert

Hi Everyone, Over the last couple of months we have been noticing a lot of reports connecting an Intrusion Prevention System (IPS) “Outbound Traffic Detected” alert to a recommendation to run Norton Power Eraser and so I’ve spent some time investigating the issue and have discovered a few issues. Some we have already fixed and another fix is coming shortly. I wanted to take this opportunity to share with you what I discovered and what fixes we are putting in place. First I’d like to thank you for been patient with the repeated alert notification issue! We understand that our response is ...
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Kudos12 Stats

Norton Toolbar update for Google Chrome 32 compatibility

Hi Everyone, We have released a Google Chrome 32 compatibility patch for Norton Internet Security 21.1.0.18, Norton 360 21.1.0.18, Comcast Norton Security Suite 21.1.0.18, Norton 2013 (20.4.0.40), Norton 2012 (19.9.1.14 & 6.4.1.14) and Norton Identity Safe Standalone which is available via LiveUpdate. This patch will only update t...
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Kudos12 Stats

Firefox 41 and Norton Toolbar compatibility

Hi everyone, I wanted to make you aware of a development that may impact your ability to use the Norton Toolbar extension for Firefox. Tomorrow’s planned update of Firefox by Mozilla (version 41) will include significant changes that will impact how certain extensions are able to work with Firefox. Unfortunately, the Norton Toolbar extension will temporarily be incompatible with Firefox 41. We have a project underway to redesign the Norton Toolbar extension for Firefox. It's a big project that requires significant time and resources, and we had to make some tough short-term decisions. ...
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Kudos11 Stats

Norton Security & Norton Security with Backup 22.1 update available

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.1.0.9, and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

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Kudos10 Stats

Product Update - 21.5 of Norton Internet Security, Norton AntiVirus and Norton 360

edit August 8 2014: updated announcement to include Comcast Norton Security Suite 21.5 release Dear Norton Community, We have completed testing our latest update of Norton Antivirus, Norton Internet Security, Norton 360, and Comcast Norton Security Suite 21.5.0.19, and have released the update. Currently, this patch is available for All Languages. To download it, simply run LiveUpdate. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers. To verify you have the update, launch the Main User Interface, clic...
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Kudos10 Stats

Firefox 40 Support for Norton Toolbar

[Update: A patch (Toolbar: 2015.5.2.24) has been released to get the Signed/Verified Norton Toolbar for F...
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Norton 22.7 Product Update available now

[Update on 27-June-2016: A new Norton Security Toolbar Hotfix has been released via LiveUpdate to fix issues related to the...
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Introducing Symantec Data Scanner (SDS) Technology

Norton Security PC client v22.7 introduces our next generation antivirus engine featuring Symantec Data Scanner (SDS) technology. SDS makes its debut on Windows OS platform, with many capabilities designed for faster and smarter protection. Background Norton Security provides its protection in two modes: kernel and user modes (more info). In kernel mode, Norton Security provides real-time protection by monitoring the activities of all running processes; and performs various security checks on calls made by applications running in user mode. Our antivirus engine running in kernel mode en...
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Kudos9 Stats

Firefox 26 Support for Norton Toolbar

  Hi Everyone, We have released a Firefox 26 compatibility patch for Norton Internet Security 21.1.0.18, Norton 360 21.1.0.18, and Comcast Norton Security Suite 21.1.0.18 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012, and Norton Identity Safe standalone product.   The versions for this compatibility update are as follows: Norton Internet Security, Norton 360 & Comcast Norton Security Sui...
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Product Update - 21.4 of Norton Internet Security, Norton AntiVirus and Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security and Norton 360 21.4.0.13, and have released the update. This update is available in all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, howev...
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Firefox 31 Support for Norton Toolbar

  Hi Everyone, We have released a Firefox 31 compatibility patch for Norton Internet Security 21.4 and Norton 360 21.4 which is available via LiveUpdate. The patch is also available for the Norton 2013, No...
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Firefox 33 Support for Norton Toolbar

Hi Everyone,

The Norton Toolbar is now compatible with Firefox 33. We have released a Firefox 33 compatibility patch for Norton Security 22.0.1Norton Security with Backup 22.0.1. The patch is also available for the Norton Internet Security, Norton 360 21.6Norton 2013, Norton 2012 and Norton Identity Safe standalone products which is available via LiveUpdate.

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Product Update - 21.7 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton AntivirusNorton Internet Security, Norton 360 21.7.0.11 and Comcast Norton Security Suite 21.7 and have released the update. This update is available for all languages.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

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Norton 22.6 Product Update available now

[Update on 07-March-2016: Norton 22.6 patch is now available for all customers via Live Update (Manual)...
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Norton 22.10 Product Update available now

Norton Security 22.10 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton ...
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Norton 22.11 Product Update available now

Norton Security 22.11 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite (Comcast) To verify you have the update for Norton Security 22.11, launch the Main User Interface, click on Help, and select About. The FAQs below answ...
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Announcing Norton 22.16.3.21 update for Windows

Norton Security 22.16.3.21 update is now available via LiveUpdate.

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Kudos8 Stats

Firefox 29 Support for Norton Toolbar

Hi Everyone, We have released a Firefox 29 compatibility patch for Norton Internet Security 21.3, Norton 360 21.3, and Comcast Norton Security Suite 21.2 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012, and Norton Identity Safe standalone product. The versions for this compatibility update are as follows: Norton Internet Secur...
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Kudos8 Stats

Extension Updates for Norton Toolbar on Google Chrome

Our next update to Norton Identity Safe will include important changes for Google Chrome customers. New requirements from Google make it mandatory for customers to download separate browser extensions in order to re-enable each function of the Norton Security Toolbar.    To make sure you keep the convenience and security of Norton Identity Safe, Norton Safe Web and Norton Safe Search in your toolbar for Google Chrome, you’ll need to download the toolbar extensions from the Chrome Store.   There are three extensions in total: 1.       Norton Security Toolbar 2.       Norton Identity Safe ...
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Kudos8 Stats

Product Update - 22.0.1 for Norton Security and Norton Security with Backup

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.1.14, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

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Norton Toolbar Limited Compatibility patch for Firefox 44 is available

We have released a patch for Norton Identity Safe which contains a fix for a browser protection issue and a Firefox 44 compatible extension.  This update is for all Norton products v22.5.5.15 – Norton 360, Norton Internet Security, Norton Security, Norton Security with Backup Norton Antivirus, Norton Security Suite. This patch is available via LiveUpdate to customers with a current subscription. As with the previous Firefox release, the Norton Toolbar in Firefox 44 has Web Protection feature support, but the Vault feature is not yet a...
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Norton Security 22.7 Public Beta Has Begun!

The Public Beta of Norton Security 22.7 for PC has begun. We are really excited about our newest release of Norton Security. You can access the beta builds by going to the Norton Beta Center

Please give us your feedback on Norton Security 22.7. Post your issues, suggestions, questions, or anything related to the Norton Security product on the Norton Public Beta Forums. We want this product to be of best quality when we release it. 

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Norton 22.7.1 Product Update available now

[Update on 9-September-2016: A Norton product HOTFIX has been relea...
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Protection against the Coinminer malware

What is CoinMiner malware?   Bitcoinminer is a file-based potentially unwanted application that may use a computer's resources to generate bitcoin blocks. During this activity, it consumes a lot of processing power and make the computer slower than usual. JScoinminer is a web-based detection for a JavaScript cryptocurrency miner that runs in web browsers. The JavaScript coin miner consumes enormous CPU resources, making computer very slow. The JavaScript is loaded in the browser when you visit a webpage hosting the JavaScript. The JavaScript runs as long as you stay on the webpage. As lo...
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Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

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Kudos7 Stats

Firefox 28 Support for Norton Toolbar

Updated March 20, 2014 - Identity Safe Standalone updated to 2014.7.0.43 Hi Everyone, We've done something different than in previous Firefox patches. When the Firefox 27 compatibility patch was released last month, it also contained compatibility for Firefox 28. This means that all the products that received the Firefox 27 compatibility patch already have Firefox 28 compatibility, as well as versions that have been released since that time.   Below are the list of versions for the products and the versions of Norton Toolbar that are compatible with Firefox 28: Norton Internet Security,...
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Norton Toolbar Update 2014.7.9.14 for Google Chrome

Dear Norton Community,

We have released a Norton Security Toolbar 2014.7.9.14 patch update for Norton Internet Security 21.6Norton 360 21.6Comcast Norton Security Suite 21.6, Norton Identity Safe Standalone and Norton Security Toolbar 2015.1.0.26 patch update for Norton Security and Norton Security with Backup to address Google Chrome specific stability improvement issues. This patch update is available via LiveUpdate to all customers running NS/NSwB, NIS/N360/NSS v21.6 and Norton Identity Safe Standalone.

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Firefox 39 Support for Norton Toolbar

Hi Everyone, The Norton Toolbar is now compatible with Firefox 39. We have released a Firefox 39 compatibility patch for Norton Security 22.5.2.15, Norton Security with Backup 22.5.2.15, Norton Internet Security, Norton 360, Norton Antivirus 22.5.2.15. The patch is also available for the Norton Internet Security, Norton 360 21.7,  Norton Internet Security, N...
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Norton Core is Now Available!

We are truly breaking new ground with our first foray into the world of consumer hardware. We are very excited to announce the launch of Norton Core - a standalone, secure WiFi router that protects a connected home network, while delivering the highest level of performance. 

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Norton Mobile Security 3.22.0.3322 for Android

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.22.0.3322 update for our Android customers.

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Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Safari browsers

We have released Norton Identity Safe 5.4.4.11 extension update for Mozilla Firefox, Google Chrome and Safari browsers with bug fixes and improvements.

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Norton Identity Safe is now Norton Password Manager

As a company, we’re committed to protecting against viruses, malware, online tracking, attacks on home Wi-Fi networks, identity theft and more.  As part of that commitment, we’re changing some of our product and feature names to more clearly reflect their functionality and the role they play in providing you with the most comprehensive protection against today’s cyber threats. Starting in September, 2018, we are changing the name of our Norton Identity Safe product to “Norton Password Manager.” You will still have all the same features and benefits you’ve come to rely on−backed by our Mem...
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Announcing Norton 22.16.2 update for Windows

Norton Security 22.16.2.22 update is now available via LiveUpdate.

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