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Kudos13 Stats

Norton Product Update 22.5.2.15 for Windows 10 Compatibility

We are pleased to announce that a Windows 10 compatibility update is now available for Norton Products, updating the version to 22.5.2.15. The following products and versions will receive the Norton 22.5.2.15 update:

Norton Security v22
Norton Security with Backup v22
Norton Internet Security, Norton AntiVirus & Norton 360 v22

Norton Internet Security, Norton AntiVirus & Norton 360 v21
Comcast Norton Security Suite v21
Norton Internet Security, Norton AntiVirus & Norton 360 v20
Norton Internet Security, Norton AntiVirus & Norton 360 v19
Norton Internet Security, Norton AntiVirus & Norton 360 v18

 

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Kudos14 Stats

Product Update - 21.6 of Norton Internet Security, Norton AntiVirus and Norton 360

Dear Norton Community,

We have completed testing our latest update of Norton AntivirusNorton Internet Security, Norton 360 21.6.0.32 and Comcast Norton Security Suite 21.6, and have released the update. Currently, this patch is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details.

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Kudos16 Stats

Update for Norton Toolbar support for Firefox

Dear Norton Firefox Toolbar users, As we previously announced, Firefox recently removed support for APIs (Application Programming Interfaces) that Norton was using communicate securely between the Norton product and the Norton extension for Firefox.  This was a fundamental component of our design; hence changing this is a big project for Norton. Since it will take a long time to restore the full capabilities of the Firefox toolbar, we have been pursuing an incremental update strategy to ensure future support for Firefox.  First priority was to release protection-related features and then...
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Kudos4 Stats

End of Availability for NAV (PC/Mac), NIS (PC/Mac), N360 (Standard/Premier) & N360 Multi-Device(PC/Mac/Mobile)

Symantec has announced that we will begin rolling out a global transformation of our Norton consumer portfolio, which provides powerful protection for PC, Mac, and/or mobile devices. As part of this transformation, we will begin a phased end of availability for several existing security products in favor of a simplified solution that incorporates the combined functionality of these products, while at the same time reducing the complexity of our offerings and making it easy for consumers to choose Norton. How does it affect the existing customers? As an existing Norton customer you ...
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Kudos5 Stats

Announcing Norton Security 22.16 update for Windows

Norton Security 22.16.0.247 product update is now available via LiveUpdate.  As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Kudos11 Stats

Norton Security & Norton Security with Backup 22.1 update available

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.1.0.9, and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

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Kudos13 Stats

Norton Security & Norton Security with Backup 22.2 update available

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.2.0.31, and have released the update.This update is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 & Windows 8/8.1 customers.

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Kudos9 Stats

Product Update - 21.7 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton AntivirusNorton Internet Security, Norton 360 21.7.0.11 and Comcast Norton Security Suite 21.7 and have released the update. This update is available for all languages.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

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Kudos2 Stats

Product Update - 22.0.2 for Norton Security and Norton Security with Backup

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.2.17, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers; however no reboot will be required for Windows 7 or Windows 8 customers.

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Kudos7 Stats

Norton Toolbar Update 2014.7.9.14 for Google Chrome

Dear Norton Community,

We have released a Norton Security Toolbar 2014.7.9.14 patch update for Norton Internet Security 21.6Norton 360 21.6Comcast Norton Security Suite 21.6, Norton Identity Safe Standalone and Norton Security Toolbar 2015.1.0.26 patch update for Norton Security and Norton Security with Backup to address Google Chrome specific stability improvement issues. This patch update is available via LiveUpdate to all customers running NS/NSwB, NIS/N360/NSS v21.6 and Norton Identity Safe Standalone.

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Kudos5 Stats

Norton Identity Safe extension for Microsoft Edge now Available

We are excited to announce that Norton Identity Safe extension for Microsoft Edge browser is now available for install from Windows Store. The new Norton Identity Safe extension is compatible ONLY for Windows 10 Creators Update or higher.

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Kudos8 Stats

Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

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Kudos6 Stats

Announcing Norton Identity Safe 5.3 update

New Norton Identity Safe 5.3.8.5 extension update available for Mozilla Firefox, Google Chrome, Safari and Microsoft Edge browsers!

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Kudos3 Stats

Announcing Norton 22.15.1 Update for Windows

Norton Security 22.15.1.8 patch update is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Kudos7 Stats

Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Safari browsers

We have released Norton Identity Safe 5.4.4.11 extension update for Mozilla Firefox, Google Chrome and Safari browsers with bug fixes and improvements.

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Kudos8 Stats

Protection against the Coinminer malware

What is CoinMiner malware?   Bitcoinminer is a file-based potentially unwanted application that may use a computer's resources to generate bitcoin blocks. During this activity, it consumes a lot of processing power and make the computer slower than usual. JScoinminer is a web-based detection for a JavaScript cryptocurrency miner that runs in web browsers. The JavaScript coin miner consumes enormous CPU resources, making computer very slow. The JavaScript is loaded in the browser when you visit a webpage hosting the JavaScript. The JavaScript runs as long as you stay on the webpage. As lo...
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Kudos3 Stats

Norton Product Update (v7.2) for Mac Sierra (OS X 10.12) for Compatibility

Norton has released the following updates to ensure compatibility with macOS Sierra (i.e. Mac OS X 10.12): Norton Internet Security v5.10 Norton Security v6.5 Norton Security v7.2 This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all supported languages. A reboot is required to apply the patch. Norton Security 5.x and 6.x versions:  It is highly recommended that you update to the latest version BEFORE moving over to Sierra if you are on a 5.x or 6.x version of Norton. This will help prevent any compatibility issues with the new ...
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Kudos4 Stats

Norton Toolbar Update 2014.7.8.25 for Google Chrome

We have released a Norton Toolbar 2014.7.8.25 update for Norton Identity Safe Standalone to support the Google Chrome policy change that discontinues the use of NPAPI (Netscape Plugin API) technology. The Norton Toolbar extension update for Norton 21.6 products is released for all customers today in Google chrome store. This patch is released as a part of Norton 21.6 update which is available via LiveUpdate. Once the Norton Toolbar extension named “Norton Toolbar Security” has been updated to version 2014.7.8.25, then the Norton 21.6 patch may be applied via LiveUpdate. These two Norton Toolbar Update for Google Chrome and Norton 21.6 product update  work in concert to bring the user up to the latest and greatest support for Chrome. 

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Kudos7 Stats

Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Kudos4 Stats

Norton Identity Safe 5.2 extension update for Google Chrome

Norton Identity Safe version 5.2 is now available as a new browser extension in Google Chrome.

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Kudos7 Stats

Announcing Norton 22.16.2 update for Windows

Norton Security 22.16.2.22 update is now available via LiveUpdate.

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Kudos8 Stats

Norton Security 22.18.0.213 for Windows is now available!

Norton Security 22.18.0.213 update is now available via LiveUpdate

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Kudos9 Stats

Announcing Norton 22.16.3.21 update for Windows

Norton Security 22.16.3.21 update is now available via LiveUpdate.

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Kudos5 Stats

Norton 22.17 for Windows is now available!

Norton Security 22.17.0.183 update is now available via LiveUpdate.

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Kudos2 Stats

Norton Identity Safe 2.0.65 Add-on Update for Firefox

Norton Identity Safe 2.0.65 Add-on update for Mozilla Firefox browser is now available. This Norton Identity Safe update for Firefox has a lot of great new features (detailed below) that we're excited to share with you. This update is available via Firefox browser extension version check. If Norton Identity Safe add-on "Automatic Update" set to "Off", Please run "Check for Updates" option to receive the update from Firefox browser. This update is available in all supported languages.  Note: This patch does...
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Kudos1 Stats

Discontinuation of Norton Anti-Theft

As of December 2, 2014, Norton Anti-Theft will be discontinued. The following FAQ's helps you answer your queries that are related to this End-of-Life announcement.

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Kudos4 Stats

Product Update - Norton Identity Safe Standalone 2014.7.11.42

We have completed testing our latest update of Norton Identity Safe Standalone  2014.7.11.42 and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

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Kudos3 Stats

Norton WiFi Privacy 1.3 update for PC and Mac

Norton WiFi Privacy 1.3.192 for Windows and Norton WiFi Privacy 1.3.417 for Mac updates are now available for all supported languages. 

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Kudos5 Stats

Norton 22.17.1.50 for Windows is now available!

Norton Security 22.17.1.50 update is now available via LiveUpdate.

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Kudos2 Stats

Product Update - 20.6 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security & Norton 360 20.6.0.27 (2013), and have released the update.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a throttled manner. Currently, this update is only available for English. Other languages will be available shortly. See the below FAQ for details.

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Kudos4 Stats

Norton Security 6.4, Norton Internet Security 5.8 & Norton AntiVirus 12.8 for Mac El Capitan (OSX10.11) Compatibility

We are pleased to announce that a Macintosh El Capitan (OSX10.11) compatibility update is now available for Norton Security 6.4, Norton Internet Security 5.8 and Norton AntiVirus 12.8. This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all languages. A reboot is required to apply the patch. Note: Apple has not yet released Macintosh El Capitan (OSX10.11) officially. To verify you have received the new update, from the Norton Security product, from the Menu, click Norton Security -> About Norton Security. The client update is...
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Kudos4 Stats

Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
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Kudos4 Stats

Announcing Norton Mobile Security 4.3.1 for Android

We have release Norton Mobile Security 4.3.1 build 4260 update for Android in all supported languages. 

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Kudos2 Stats

Announcing Norton Security 8.1 update for Mac

We have released Norton Security 8.1.2 build 27 via LiveUpdate for all supported languages.

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Kudos2 Stats

Announcing Norton Security 7.9.1 update for Mac

We have released Norton Security 7.9.1 build 11 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

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Kudos5 Stats

Norton 22.16.4 update for Windows is now available!

Norton Security 22.16.4.15 update is now available via LiveUpdate.

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Kudos7 Stats

Norton Identity Safe is now Norton Password Manager

As a company, we’re committed to protecting against viruses, malware, online tracking, attacks on home Wi-Fi networks, identity theft and more.  As part of that commitment, we’re changing some of our product and feature names to more clearly reflect their functionality and the role they play in providing you with the most comprehensive protection against today’s cyber threats. Starting in September, 2018, we are changing the name of our Norton Identity Safe product to “Norton Password Manager.” You will still have all the same features and benefits you’ve come to rely on−backed by our Mem...
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Kudos3 Stats

Norton WiFi Privacy VPN Now Offers Protection for Multiple Devices: Macs, PCs, Smartphones and Tablets

​Following the successful launch of the Norton WiFi Privacy VPN app for Android and iOS smartphones and tablets last summer, Norton is proud to launch its new version that adds Windows PC and Apple Mac compatibility, plus simultaneous coverage for multiple devices. ​While public Wi-Fi is convenient, it’s never safe. Sending data over the Web when using an unsecured Wi-Fi hotspot exposes your most sensitive information - such as passwords, photos, and credit card numbers - to hackers and identity thieves. Norton WiFi Privacy is a Virtual Private Network (VPN) that protects the data you sen...
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Kudos2 Stats

New Norton Password Manager website

Announcing new Norton Password Manager website!

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Kudos2 Stats

Norton Identity Safe 3.5.1.677 for Android

Hi Everyone, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe v3.5.1.677 for Android with added new features and bug fixes. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.5.1.677 for Android. 2. How can I receive this update?     To receive the update, simply visit Norton Identity Safe password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for?      E...
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Kudos2 Stats

Norton Secure VPN 2.5 for Windows has been released!

We are happy to announce the release of Norton Secure VPN 2.5 for our Windows customers.

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Kudos2 Stats

Announcing Norton Mobile Security 4.3.0 for Android

New Norton Mobile Security 4.3.0 update for our Android customers.

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Kudos3 Stats

Introducing Norton Security 1.0 for iOS

We are pleased to announce new Norton Security 1.0.4 for iOS now available in app store which helps deliver powerful, effective protection against cyber threats and online scams.

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Kudos1 Stats

Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
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Kudos5 Stats

Introducing Norton WiFi Privacy: Protect Your Private Information on Public Wi-Fi

Introducing Norton WiFi Privacy: Protect Your Private Information on Public Wi-Fi Public Wi-Fi is never safe, but now Norton WiFi Privacy allows you to connect to unsecured Wi-Fi hotspots safely and privately on any network, in any location. Norton WiFi Privacy is a no-log virtual private network (VPN) that encrypts your information, protecting your identity and privacy. Compatible with Android and iOS smartphones and tablets, Norton WiFi Privacy is available for download on Google Play and the App Store. To learn about the risks of using public Wi-Fi, and how Norton WiFi Privacy can he...
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Kudos1 Stats

Norton 22.17.3.50 for Windows is now available!

Norton Security 22.17.3.50 update is now available via LiveUpdate.

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Kudos0

End-of-Life announcement for Norton ConnectSafe

On November 15th, 2018, Norton ConnectSafe is being retired and will no longer be available for use. This FAQ helps answer your questions that are related to this announcement.

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Kudos1 Stats

Norton Mobile Security 3.17 for Android now available!

Hi Everyone, We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.17.0.3200​ update for our Android customers.WHAT'S NEW: Minor bug fixes and improvements To receive the update, simply visit Norton Mobile Security on Google Play Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product. Thanks!
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Kudos4 Stats

Product Update - Norton Utilities 16.0.3 available now

We have released Norton Utilities 16.0.3.53 inline update via Smart Update.  

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Kudos2 Stats

Norton Mobile Security 3.11.1 for iOS is now available!

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.1​ and we have released the patches for our iOS customers.

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