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Kudos7 Stats

Announcing Norton Identity Safe 5.4 update for Firefox/Chrome/Safari browsers

We have released Norton Identity Safe 5.4.4.11 extension update for Mozilla Firefox, Google Chrome and Safari browsers with bug fixes and improvements.

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Kudos1 Stats

Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
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Kudos0

End-of-Life announcement for Norton ConnectSafe

On November 15th, 2018, Norton ConnectSafe is being retired and will no longer be available for use. This FAQ helps answer your questions that are related to this announcement.

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Kudos2 Stats

Announcing Norton Family 4.8.1 update for Android

We are releasing Norton Family 4.8.1 update for Android

Note: This update is being released in phased manner. 

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Kudos3 Stats

Norton Identity Safe 5.1 for iOS is now available!

Norton Identity Safe 5.1 has been released for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQs below address some common questions: 1. What is the version number for this patch?     The version number is 5.1.242 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or download from iTunes directly here. 3. What are the languages this update is available for? English Japanese 4. Wh...
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Kudos1 Stats

Announcing Norton Security 7.8.1 update for Mac

We have released Norton Security 7.8.1 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

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Kudos1 Stats

Announcing Norton WiFi privacy 2.5.3 update for iOS

We are releasing Norton WiFi Privacy 2.5.3 update for iOS customers for all supported languages. 

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Kudos3 Stats

False Positive detection for Bing.com

Dear Norton Customers, Earlier this evening we learned Norton Security was alerting users of a Web Attack when visiting MSN.com and Bing.com. A sample screenshot is shown here:  We discovered there was an error in the definition released this afternoon, Friday, July 13, 2018, which incorrectly listed MSN.com and Bing.com as an unsafe domain. We released a fix via Live Update this evening and the issue is now resolved. Both MSN.com and Bing.com are safe sites to visit. If you have any concerns, please contact our support team.
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