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Kudos12 Stats

Firefox 41 and Norton Toolbar compatibility

Hi everyone, I wanted to make you aware of a development that may impact your ability to use the Norton Toolbar extension for Firefox. Tomorrow’s planned update of Firefox by Mozilla (version 41) will include significant changes that will impact how certain extensions are able to work with Firefox. Unfortunately, the Norton Toolbar extension will temporarily be incompatible with Firefox 41. We have a project underway to redesign the Norton Toolbar extension for Firefox. It's a big project that requires significant time and resources, and we had to make some tough short-term decisions. ...
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Kudos13 Stats

IPS “Outbound Traffic Detected” alert

Hi Everyone, Over the last couple of months we have been noticing a lot of reports connecting an Intrusion Prevention System (IPS) “Outbound Traffic Detected” alert to a recommendation to run Norton Power Eraser and so I’ve spent some time investigating the issue and have discovered a few issues. Some we have already fixed and another fix is coming shortly. I wanted to take this opportunity to share with you what I discovered and what fixes we are putting in place. First I’d like to thank you for been patient with the repeated alert notification issue! We understand that our response is ...
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Kudos10 Stats

Introducing Symantec Data Scanner (SDS) Technology

Norton Security PC client v22.7 introduces our next generation antivirus engine featuring Symantec Data Scanner (SDS) technology. SDS makes its debut on Windows OS platform, with many capabilities designed for faster and smarter protection. Background Norton Security provides its protection in two modes: kernel and user modes (more info). In kernel mode, Norton Security provides real-time protection by monitoring the activities of all running processes; and performs various security checks on calls made by applications running in user mode. Our antivirus engine running in kernel mode en...
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Kudos4 Stats

Norton Mobile Security 3.8 for Android

Hi everyone, We are happy to announce that the Norton Mobile Security team has released NMS v3.8.8.1727 for our Android customers. Below are the changes in this update: - Added code to work around an Alcatel driver problem that could cause the device to freeze - Other minor code changes To receive the update, simply visit Norton Mobile Security on Google Play   Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product. Thanks!Gayathri RajendiranNorton Forums AdministratorSymantec Corporation
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Kudos2 Stats

Norton Identity Safe 3.0.1.503 for Android - Product Notification

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 3.0 and we have released the patches for our Android customers. The FAQ below addresses some common questions: 1. What is the version number for this patch? The version number is 3.0.1.503 for Android. 2. How can I receive this update? To receive the update, simply visit Norton Identity Safe password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for? Engl...
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Kudos3 Stats

Norton Identity Safe 3.1.0.566 for Android - Product Notification

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 3.1 and we have released the patches for our Android customers. The FAQ below addresses some common questions: 1. What is the version number for this patch? The version number is 3.1.0.566 for Android. 2. How can I receive this update? To receive the update, simply visit Norton Identity Safe password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for? Engl...
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Kudos3 Stats

Norton Spot 2.0 for Android - Product Notification

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Spot 2.0 and we have released the patches for our Android customers. To receive the update, simply visit Norton Spot on Google Play.  The FAQ below addresses some common questions: 1. What is the version number for this patch? The version number is 2.0.0.21 for Android. 2. What are the languages this update is available for? This product is only for English. 3. What are the changes in this release? Below are the changes and fixes introduced in Norton Spot 2.0.0.21 : ...
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Kudos3 Stats

Norton Mobile Security 3.8 for iOS - Product Notification

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.8 and we have released the patches for our iOS customers. To receive the update, simply visit Norton Mobile Security on iTunes. The FAQ below tries to answer some common questions: 1. What is the version number for this patch? The version number is 3.8.6.176 for iOS. 2. What are the languages this update is available for? English, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, ...
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Kudos3 Stats

Norton Identity Safe 3.2.11 for iOS - Product Notification

Dear Norton Community,   We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 3.2 and we have released the patches for our iOS customers.   The FAQ below addresses some common questions:   1. What is the version number for this patch?   The version number is 3.2.11 for iOS.   2. How can I receive this update?   You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update.   3. What are the languages this update is available for?   English   4. What a...
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Kudos18 Stats

Norton Documentation links

Hi everyone, The Norton Documentation team has compiled the online help links, product manuals and FAQs for Norton Internet Security, Norton Antivirus, Norton 360, Norton Family and Norton Online Backup for easy accessibility. Here is a table with downloadable PDFs and links to FAQs. If you have further queries, please post them to the respective product boards. Norton Security with Backup Download Product Manual (PDF) Norton Security Download Product Manual (PDF) Watch How-To Videos Norton 360 Download Product Manual (PDF) View FAQs Norton Internet Security Download P...
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Kudos3 Stats

Norton Mobile Security 3.9 for Android- Product Notification

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.9 and we have released the patches for our Android customers. To receive the update, simply visit Norton Mobile Security on Google Play.

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Kudos3 Stats

Norton Mobile Security 3.9 for iOS - Product Notification

We are glad to announce that we have completed testing our latest release of Norton Mobile Security 3.9 and we have released the patches for our iOS customers. To receive the update, simply visit Norton Mobile Security on iTunes.

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Kudos2 Stats

Norton Family for Android 3.2.0.108 Has Been Released

The Norton Family for Android team has released 3.2.0.108. The build has been published to Google Play and is available for download.

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Kudos8 Stats

Norton Security 22.7 Public Beta Has Begun!

The Public Beta of Norton Security 22.7 for PC has begun. We are really excited about our newest release of Norton Security. You can access the beta builds by going to the Norton Beta Center

Please give us your feedback on Norton Security 22.7. Post your issues, suggestions, questions, or anything related to the Norton Security product on the Norton Public Beta Forums. We want this product to be of best quality when we release it. 

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Kudos6 Stats

Introducing New Linux-based Norton Bootable Recovery Tool 2016.1.0

New Linux-based NBRT It is truly a milestone event that we have released a newer version of Norton Bootable Recovery Tool (NBRT). The newer version is designed to run on Linux OS instead of WinPE OS and can be downloaded from the NBRT portal site. The change was necessary due to the expiration of re-distribution rights of WinPE OS. The current WinPE-based NBRT version has been serving for nearly two decades. Over time, NBRT has dealt with many tough-to-remove threats and we understand that NBRT can save the last bacon at unfortunate times. Therefore Norton team decided to invest in the ...
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Kudos2 Stats

Norton Identity Safe Password 3.7 for Android

Hi everyone, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe Password 3.7.0.772 and we have released the patches for our Android customers. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.7.0.772 for Android. 2. How can I receive this update?     To receive the update, simply visit Norton Identity Safe Password on Google Play. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is avail...
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Kudos4 Stats

New Norton AntiVirus Basic is Now Available!

The new Norton AntiVirus Basic is now available on Norton online stores.  Are we just bringing Norton AntiVirus back? Though similar in name, Norton AntiVirus and Norton AntiVirus Basic are not the same. The new Norton AntiVirus Basic has different features and benefits from Norton AntiVirus. Please visit Norton AntiVirus Basic product page to learn about the benefits the product has to offer.  Where will the product be available? United States United Kingdom Canada - English / French France Germany Australia New Zealand Visit Norton Internet Security | Norton 360 | Norton Ant...
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Kudos4 Stats

Symantec to Acquire Lifelock to Form World’s Largest Digital Safety Platform for Consumers and Families

We are excited to announce that Symantec has signed an agreement to acquire LifeLock reinforcing our commitment to providing people everywhere the freedom to enjoy their digital lives. We expect to complete the acquisition in the Spring of next year.  Symantec and LifeLock will work together to ensure a seamless transition, without any interruption of your current Norton and LifeLock offerings.  When the time comes, we’ll reach out to let you know about the exciting new ways we’ll continue to serve you.  For more information, click here. Thanks, Gayathri Rajendiran Norton Forums Administ...
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Kudos3 Stats

Norton Bootable Recovery Tool 2016.1.1.25 is now available

Hi, The Norton Bootable Recovery Tool team has released version 2016.1.1.25. To download this version, visit Norton Bootable Recovery Tool page. The update is available for all supported languages and regions.  To verify you have the latest version, launch the Main User Interface, click on Help, and select About. This release includes the following highlights: Retrieve Data from an infected system which won’t boot Retrieval support for FAT32 and NTFS drives Choose the files/folders to retrieve easily Mapping the mounted NTFS drives with the Windows drive letter Other minor ...
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Kudos3 Stats

Norton Core is now Available for Pre-Order!

Hi, We are truly breaking new ground with our first foray into the world of consumer hardware. We are very excited to announce the launch of Norton Core - a standalone, secure WiFi router that protects a connected home network, while delivering the highest level of performance. Pre-order for Norton Core has already begun. How do I purchase Norton Core?  You can purchase from the Norton Online Store or you can directly contact Norton Support to place your pre-order.  What are the countries Norton Core is available in?  Norton Core is currently available in the US only. Dates of availabil...
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Kudos7 Stats

Norton Core is Now Available!

We are truly breaking new ground with our first foray into the world of consumer hardware. We are very excited to announce the launch of Norton Core - a standalone, secure WiFi router that protects a connected home network, while delivering the highest level of performance. 

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Kudos5 Stats

Norton Core firmware version 223 and Mobile ver 1.27 are now available

Norton Core firmware version 223 and Mobile ver 1.27 are now available 2017 has been a busy first year for the Norton Core team. We have made significant improvements to the performance, reliable and setup of Norton Core. We capped the year with our latest firmware — version 223 as well as an updated app — version 1.27. (Both Android and iOS) Firmware version 223 has additional improvements to stability and performance. Your Norton Core router should have already automatically updated itself with this new version of firmware. If it has not, please power cycle your router by unplugging t...
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Kudos3 Stats

Norton App Lock 1.3 (Android) is now available

Hi everyone, Norton App Lock 1.3.0.297 is now available on Google Play for Android users.  Changes made to this build: Minor Bug fixes Product enhancements For queries, please post to Other Mobile Products board. Thanks.
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Kudos3 Stats

Norton Mobile Security 4.1.1.4117 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4117 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the bug fixes and changes in this release? Addressed an issue with SIM-Lock Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product
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Kudos4 Stats

Norton Mobile Security 4.1.1.4120 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4120 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Kudos2 Stats

Norton WiFi Privacy 2.5.3 for Android is now available!

- Norton WiFi Privacy 2.5.3.9374 for Android released in phased manner   Norton WiFi Privacy 2.5.3 for Android is now available for all supported languages.  Note: This update is being released in a phased manner.  The FAQ below addresses some common questions: 1. What is the version number for this update? Norton WiFi Privacy 2.5.3.9420 for Android 2. How can I receive this update? To receive the update, simply visit Norton Wifi Privacy on Google Play 3...
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Kudos2 Stats

Norton Mobile Security 4.1.1 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4114 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product
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Kudos4 Stats

Norton Identity Safe 5.2.0 for Android is now available!

We have released Norton Identity Safe 5.2.0.945 for Android. The FAQ below addresses some common questions: 1. What is the version number for this patch?     Norton Identity Safe 5.2.0.945 for Android  2. How can I receive this update?    To receive the update, simply visit Norton Identity Safe Password on Google Play. Go to Settings -> Help -> About to verify if you have received the update 3. What are the languages this update is available for?         English & Japanese 4. What's new in Build 5.2.0.945?     Bug Fixes & enhancements 5. Where can I post my queries?...
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Kudos2 Stats

Norton Mobile Security 3.11.4 for iOS is now available!

Norton Mobile Security 3.11.4 for iOS is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 3.11.4 for iOS. 2. How can I receive this update? To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Kudos5 Stats

Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
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Kudos3 Stats

Norton Identity Safe 5.1 for iOS is now available!

Norton Identity Safe 5.1 has been released for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQs below address some common questions: 1. What is the version number for this patch?     The version number is 5.1.242 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or download from iTunes directly here. 3. What are the languages this update is available for? English Japanese 4. Wh...
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Kudos1 Stats

Norton Family 3.7.2 update for Windows has been released

 Norton Family 3.7.2 has now been released for Windows customers

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Kudos4 Stats

Norton WiFi Privacy is now Norton Secure VPN!

Introducing Norton Secure VPN, a new name for the same protection that helps ensure your most sensitive information remains hidden from prying eyes. With all the same features as before, Norton Secure VPN will help encrypt the data you send and receive so that your information stays secure and private. For any queries regarding Norton Secure VPN, please create a thread in the Other Mobile Products board.
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Norton Mobile Security 4.4.0.4302 for Android has now been released!

Norton Mobile Security 4.4.0.4302 for Android

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Norton Privacy Manager 1.0 for iOS is now available!

We are happy to announce the release of Norton Privacy Manager 1.0.1 for iOS!

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Kudos2 Stats

Norton Mobile Security 3.x for iOS – End-of-Life Announcement

With Norton solutions, we strive to bring an industry-leading, valuable and relevant security to help protect your devices and personal information. Occasionally, we reassess our portfolio of security solutions and features to ensure they meet these criteria. 

As a result of this portfolio assessment, we have decided to discontinue Norton Mobile Security 3.x. Starting March 31, 2019, Norton Mobile Security 3.x will be retired and no longer be available.

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Kudos1 Stats

Introducing Mobile Unlock feature on Norton Password Manager

We are happy to announce a new feature, Mobile Unlock, that lets you unlock your Norton Password Manager vault using a desktop browser by approving a notification on your mobile device instead of manually entering your vault password.

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Kudos4 Stats

Norton Mobile Security 4.4.1 for Android is now available!

Norton Mobile Security 4.4.1.4335  is now available for Android customers

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Have you seen new offerings on Norton.com? It’s a beta test!

A small group of users in the U.S. are being directed to test comprehensive plans on Norton.com. We’re looking forward to learning from them. Not everyone will have this opportunity since it’s a beta test. Stay tuned for more exciting product news!
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Kudos1 Stats

Norton Family 4.9.3 for Android is now available!

Norton Family 4.9.3 is now available for Android customers. 

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Norton iOS Beta Testing Opportunity

Dear Norton Community, Norton iOS mobile team would like to invite you to participate in our beta program! You can help us build better products and give us early feedback on new features. Our developers are always working to create new and exciting features, build better protection, and improve the user experience of Norton Security.  When a product update is almost ready for release, it goes out to a special group of users who have opted in to the testing program – these users get to see the changes first and may have extended access to new features that are not yet ready for the publi...
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Kudos17 Stats

Introducing Proactive Exploit Protection

Norton Security customers (and, in fact, anyone running Norton’s Windows client – 22.5.4 or newer) benefit from the introduction of a new protection framework called Protective Exploit Protection (PEP) that aims to better protect Windows devices from so-called “zero-day” attacks – attacks that attempt to exploit undiscovered and unpatched holes (or vulnerabilities) in Windows applications or in the operating system itself. PEP features three powerful protection techniques that will stop several types of prevalent zero-day attacks in their tracks. A quick primer on the ‘zero-day’ ecosystem...
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Kudos2 Stats

Norton Family 3.4 for Android - Product Update Notification

The Norton Family team has released version 3.4.0.19. To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  Norton Family 3.4.0.19 for Android What are the changes in this release? The new release includes updating the Welcome screens, as well as minor bug fixes and optimized performance. Please visit  Norton Family forum board to post your queries ...
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Kudos1 Stats

Firefox 39 Support for Norton Family

To coincide with the release of Mozilla Firefox v39, the Norton Family team has released updates to Windows client 3.2.1.34 via Automatic LiveUpdate. When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”.  Thanks, The Norton Family Team
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Kudos5 Stats

Norton Family 3.4.0.45 Is Released

The Norton Family team has released updates to Windows client 3.4.0.45 via Automatic LiveUpdate. When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. Thanks, The Norton Family Team
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Kudos5 Stats

Norton Family 3.5 Is Released

The Norton Family team has released updates to Windows client 3.5 via Automatic LiveUpdate. When the update is available to your machine via LiveUpdate, you will need to reboot your device to make the program install successfully.  To find if you have the latest version, please click the Norton Family icon in the system tray and select “About Norton Family”. The release includes the following changes: Firefox 41, Firefox 42, Firefox 43 support Time zone tamper prevention PIN  changes Minor bug fixes and improvements Thanks, The Norton Family Team
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Kudos4 Stats

Norton Family 3.4.4.19 for Android - Product Update Notification

The Norton Family team has released version 3.4.4.19. To receive the update, simply visit  Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  The release includes the following changes: Improvements to Web Supervision in Android Lollipop Tamper alerts for Location Supervision Minor bug fixes and improvements Please visit  Norton Family forum board to post your queries and for mor...
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Kudos1 Stats

The Norton Family iOS 1.0.1 Has Been Released

The Norton Family team has released Norton Family iOS 1.0.1.  This update includes minor code enhancements and bug fixes. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note: The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. Only available in the US App Store Yo...
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Kudos2 Stats

Norton Family for Android 3.4.5.25 - Product Update Notification

The Norton Family team has released version 3.4.5.25. To receive the update, simply visit  Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  The release includes the following changes: Norton Family can now monitor your child’s web activities in incognito mode on the Samsung S browser and Chrome Browser on Android Lollipop and above. We’ve also blocked the ability for your child t...
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Kudos1 Stats

The Norton Family iOS 1.0.2 Has Been Released

The Norton Family team has released Norton Family iOS 1.0.2.  This update includes minor code enhancements to better monitor your child’s activities. To find if you have the latest version, please open Norton Family iOS app on child’s device, click on the child's avatar or photo on the top right-hand corner -> About Norton Family. Important to note: The iOS child-monitoring app is to be used as the child’s browser on their Apple device. All other browsers should be disabled to ensure that your child’s activity is monitored and that private/incognito mode cannot be used. Only avail...
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