• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced
Kudos3 Stats

Product Update - 21.1 of Norton Internet Security, Norton 360, Norton AntiVirus

Dear Norton Community, We have completed testing our latest update of Norton Antivirus, Norton Internet Security, and Norton 360 21.1.0.18, and are ready to release the patches for all languages. To download the update, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; see the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers. To verify you have the update, launch the Main User Interface, click on Support, and select About.  ...
Read More
Kudos3 Stats

Norton Identity Safe 3.0.84 for iOS

Dear Norton Community, We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 3.0 and we have released the patches for our iOS customers. The FAQ below addresses some common questions: 1. What is the version number for this patch? The version number is 3.0.84 for iOS. 2. How can I receive this update? You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for? English 4. What are the chang...
Read More
Kudos9 Stats

Firefox 26 Support for Norton Toolbar

  Hi Everyone, We have released a Firefox 26 compatibility patch for Norton Internet Security 21.1.0.18, Norton 360 21.1.0.18, and Comcast Norton Security Suite 21.1.0.18 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012, and Norton Identity Safe standalone product.   The versions for this compatibility update are as follows: Norton Internet Security, Norton 360 & Comcast Norton Security Sui...
Read More
Kudos12 Stats

Norton Toolbar update for Google Chrome 32 compatibility

Hi Everyone, We have released a Google Chrome 32 compatibility patch for Norton Internet Security 21.1.0.18, Norton 360 21.1.0.18, Comcast Norton Security Suite 21.1.0.18, Norton 2013 (20.4.0.40), Norton 2012 (19.9.1.14 & 6.4.1.14) and Norton Identity Safe Standalone which is available via LiveUpdate. This patch will only update t...
Read More
Kudos15 Stats

Product Update - 21.1.1 of Norton Internet Security, Norton 360, Norton AntiVirus

Dear Norton Community,   We have released an update for Norton Antivirus, Norton Internet Secuirty and Norton 360 21.1.1.7. Currently this patch is only available for English versions of the products. Other languages will be available shortly. This update is available ONLY via Norton Update Center. (Edit: Feb 21 - All languages are now available on http://updatecenter.norton.com/ )   A reboot will not be required for Windows  7, Windows 8, and Windows 8.1 customers. However, a reboot will be required for Windows XP and Windows Vista customers.   Norton Internet Security, Norton AntiVirus,...
Read More
Kudos17 Stats

Product Update - 21.2 of Norton Internet Security, Norton 360, Norton AntiVirus

    Dear Norton Community, We have completed testing our latest update of Norton Antivirus, Norton Internet Security, Norton 360, and Comcast Norton Security Suite 21.2.0.38, and have released the update. To download it, simply run LiveUpdate. This update is available in all languages. See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot wi...
Read More
Kudos7 Stats

Firefox 28 Support for Norton Toolbar

Updated March 20, 2014 - Identity Safe Standalone updated to 2014.7.0.43 Hi Everyone, We've done something different than in previous Firefox patches. When the Firefox 27 compatibility patch was released last month, it also contained compatibility for Firefox 28. This means that all the products that received the Firefox 27 compatibility patch already have Firefox 28 compatibility, as well as versions that have been released since that time.   Below are the list of versions for the products and the versions of Norton Toolbar that are compatible with Firefox 28: Norton Internet Security,...
Read More
Kudos3 Stats

Product Update - 20.5 of Norton Internet Security, Norton 360 & Comcast Norton Security Suite

Dear Norton Community, We have completed testing of Norton Internet Security, Norton 360 & Comcast Norton Security Suite and have released an update. Customers running NIS, N360 20.4.0.40 or NSS 20.4 will receive an update to version 20.5. To download it, simply run LiveUpdate. This update is available in ENGLISH ONLY. See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers....
Read More
Kudos17 Stats

Product Update - 21.3 of Norton Internet Security, Norton AntiVirus and Norton 360

  Dear Norton Community, We are glad to announce that we have completed testing our latest inline release of Norton Internet Security, Norton AntiVirus, Norton 360 21.3.0.12 and Comcast Norton Security Suite 21.3 which contains a Permanent Fix for the HEARTBLEED Vulnerability Bug. This update is also available via Norton Update Center.   To receive the update, simply run LiveUpdate and download the update. A reboot will be required....
Read More
Kudos15 Stats

Norton Security & Norton Security with Backup are now available

Norton Security and Norton Security with Backup are now available. If you'd like to purchase any of these products, please go to Norton Security product page.

Read More
Kudos8 Stats

Product Update - 22.0.1 for Norton Security and Norton Security with Backup

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.1.14, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

Read More
Kudos18 Stats

Norton Product Update 22.5 for Windows 10 Compatibility

We are pleased to announce that a Windows 10 compatibility update is now available for Norton Products, updating the version to 22.5.0.124. The following products and versions will receive the Norton 22.5 update:

Norton Security v22
Norton Security with Backup v22

Norton Internet Security, Norton AntiVirus & Norton 360 v21
Norton Internet Security, Norton AntiVirus & Norton 360 v20

This update is available via LiveUpdate for Norton Security and Norton Security with Backup v22, and will be automatically downloaded and installed. If you wish to receive the update immediately, simply run LiveUpdate manually. For NIS/NAV/N360 versions 20 & 21, the update is available via Norton Update Center or through your product About > Get Latest Version. This update is available for all languages.

Read More
Kudos15 Stats

Norton 22.5.5 Product Update available now

Hi Everyone, We have completed testing our latest update of Norton Security, Norton Security with Backup, Norton Internet Security, Norton 360, Norton Antivirus and Norton Security Su...
Read More
Kudos8 Stats

Norton Toolbar Limited Compatibility patch for Firefox 44 is available

We have released a patch for Norton Identity Safe which contains a fix for a browser protection issue and a Firefox 44 compatible extension.  This update is for all Norton products v22.5.5.15 – Norton 360, Norton Internet Security, Norton Security, Norton Security with Backup Norton Antivirus, Norton Security Suite. This patch is available via LiveUpdate to customers with a current subscription. As with the previous Firefox release, the Norton Toolbar in Firefox 44 has Web Protection feature support, but the Vault feature is not yet a...
Read More
Kudos5 Stats

LifeLock is now part of Symantec

We are excited to announce that LifeLock, a leader in identity theft protection, is now part of Symantec, the global leader in cybersecurity and parent company of Norton. In the coming months, Norton and LifeLock will work together to develop new solutions that redefine what safety means in a connected world. We will ensure a seamless transition without any interruption of your current Norton and LifeLock offerings and, when the time comes, we’ll let you know about the exciting new ways we’ll continue to serve you.  For answers to questions about the Norton and LifeLock partnership, plea...
Read More
Kudos2 Stats

What you need to know about the WannaCry Ransomware

A virulent new strain of ransomware known as WannaCry (Ransom.Wannacry) has hit hundreds of thousands of computers worldwide since its emergence on Friday, May 12. WannaCry is far more dangerous than other common ransomware types because of its ability to spread itself across an organization’s network by exploiting a critical vulnerability in Windows computers, which was patched by Microsoft in March 2017 (MS17-010). The exploit, known as “Eternal Blue” was released online in April in the latest of a series of leaks by a group known as the Shadow Brokers, who claimed that it had stolen the...
Read More
Kudos4 Stats

Petya ransomware outbreak: Am I protected from the Petya Ransomware?

A new strain of the Petya ransomware started propagating on June 27, 2017, infecting many organizations. Similar to WannaCry, Petya uses the Eternal Blue exploit as one of the means to propagate itself. Am I protected from the Petya Ransomware? Symantec Endpoint Protection (SEP) and Norton products proactively protect customers against attempts to spread Petya using Eternal Blue. SONAR behavior detection technology also proactively protects against Petya infections. Learn more about Petya ransomware and how Norton protects you from attack.
Read More
Kudos3 Stats

Norton WiFi Privacy 2.3.2 Update Available for iOS

Norton WiFi Privacy 2.3.2 Update Available for iOS The FAQ's below addresses some common questions: 1. What is the version number for this patch? Norton WiFi Privacy v2.3.2.1223 2. How can I receive this update? iOS - Available via iTunes  3. What are the changes in this release? Minor Code Enhancements 4. Where can I post my queries?     Visit our Other Norton Products forum to post your queries.
Read More
Kudos26 Stats

Norton Compatibility and Windows 10

Hi everyone, Windows 10 is now officially released! This article will guide you through the Norton compatibility with Windows 10. BEFORE UPDATING TO WINDOWS 10   Question: I'm running Norton 22.5.2.15. What do I need to do with my Norton product?Answer: Nothing. You're all set to upgrade to Windows 10. Version 22.5.2.15 of all Norton Products are designed to be compatible with Windows 10. Question: I'm running Norton Security 22.2, or NIS/NAV/N360 versions 18.x, 19.x, 20.x, or 21.x. What do I need to do?Answer: For Norton Security, run LiveUpdate manually to receive the 22.5.2.15 updat...
Read More
Kudos2 Stats

Norton Identity Safe 3.2.0.588 pour Android [anglais seulement]

Chère Communauté Norton, Nous sommes heureux d'annoncer que nos avons terminé les tests concernant la mise à jour pour Norton Indentity Safe 3.2 et nous avons commencé la distribution des patchs pour nos clients Android. Questions Fréquentes: 1. Quel est le numéro de version de cette mise à jour ? Il s'agit de la version 3.2.0.588 pour Android. 2. Comment peux-je recevoir cette mise à jour ? Pour recevoir cette mise à jour, rendez-vous tout simplement sur Norton Identity Safe password on Google Play. Allez sur Paramètres -> Aide -> A propos de pour confirmer si vous avez reçu l...
Read More
Kudos9 Stats

Product Update - 21.4 of Norton Internet Security, Norton AntiVirus and Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security and Norton 360 21.4.0.13, and have released the update. This update is available in all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, howev...
Read More
Kudos9 Stats

Firefox 31 Support for Norton Toolbar

  Hi Everyone, We have released a Firefox 31 compatibility patch for Norton Internet Security 21.4 and Norton 360 21.4 which is available via LiveUpdate. The patch is also available for the Norton 2013, No...
Read More
Kudos6 Stats

Norton Toolbar update for Google Chrome

Hi Everyone, We have released a Norton Toolbar extension (Google chrome web store) update for Google chrome browser for Norton Internet Security 21.3, Norton 360 21.3 and Norton Identity Safe standalone. The patch is also available for the Norton 2013 product.     The versions for this Norton Toolbar extension update are as follows:   Norton Internet Security, Norton 360 21.3.0.12    Norton Toolbar: 2014.7.0.48     Norton Identity Safe Standalone:  Norton Toolbar: 2014.7.0.49     Norton Internet Security & Norton 360 v20.5.0.28   Norton Toolbar: 2013.4.11.5     Note: The Norton Toolb...
Read More
Kudos4 Stats

End of Availability for NAV (PC/Mac), NIS (PC/Mac), N360 (Standard/Premier) & N360 Multi-Device(PC/Mac/Mobile)

Symantec has announced that we will begin rolling out a global transformation of our Norton consumer portfolio, which provides powerful protection for PC, Mac, and/or mobile devices. As part of this transformation, we will begin a phased end of availability for several existing security products in favor of a simplified solution that incorporates the combined functionality of these products, while at the same time reducing the complexity of our offerings and making it easy for consumers to choose Norton. How does it affect the existing customers? As an existing Norton customer you ...
Read More
Kudos1 Stats

Discontinuation of Norton Hotspot Privacy

Symantec continually evaluates the services and products we offer our customers. As a result, the decision has been made to discontinue selling the Norton Hotspot Privacy product as of October 6, 2014. The following FAQ’s helps you answer your queries that are related to this End-of-Life announcement.

Read More
Kudos14 Stats

Product Update - 21.6 of Norton Internet Security, Norton AntiVirus and Norton 360

Dear Norton Community,

We have completed testing our latest update of Norton AntivirusNorton Internet Security, Norton 360 21.6.0.32 and Comcast Norton Security Suite 21.6, and have released the update. Currently, this patch is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details.

Read More
Kudos4 Stats

Norton Toolbar Update 2014.7.8.25 for Google Chrome

We have released a Norton Toolbar 2014.7.8.25 update for Norton Identity Safe Standalone to support the Google Chrome policy change that discontinues the use of NPAPI (Netscape Plugin API) technology. The Norton Toolbar extension update for Norton 21.6 products is released for all customers today in Google chrome store. This patch is released as a part of Norton 21.6 update which is available via LiveUpdate. Once the Norton Toolbar extension named “Norton Toolbar Security” has been updated to version 2014.7.8.25, then the Norton 21.6 patch may be applied via LiveUpdate. These two Norton Toolbar Update for Google Chrome and Norton 21.6 product update  work in concert to bring the user up to the latest and greatest support for Chrome. 

Read More
Kudos7 Stats

Norton Toolbar Update 2014.7.9.14 for Google Chrome

Dear Norton Community,

We have released a Norton Security Toolbar 2014.7.9.14 patch update for Norton Internet Security 21.6Norton 360 21.6Comcast Norton Security Suite 21.6, Norton Identity Safe Standalone and Norton Security Toolbar 2015.1.0.26 patch update for Norton Security and Norton Security with Backup to address Google Chrome specific stability improvement issues. This patch update is available via LiveUpdate to all customers running NS/NSwB, NIS/N360/NSS v21.6 and Norton Identity Safe Standalone.

Read More
Kudos2 Stats

Product Update - 22.0.2 for Norton Security and Norton Security with Backup

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.0.2.17, and have released the update. To download it, simply run LiveUpdate. Currently, this update is only available for English. Other languages will be available shortly. A reboot will be required for Windows XP & Vista customers; however no reboot will be required for Windows 7 or Windows 8 customers.

Read More
Kudos1 Stats

Discontinuation of Norton Anti-Theft

As of December 2, 2014, Norton Anti-Theft will be discontinued. The following FAQ's helps you answer your queries that are related to this End-of-Life announcement.

Read More
Kudos1 Stats

Discontinuation of Norton One

As of December 2, 2014, Norton One will be retired in order to transition to our new portfolio. You can keep using Norton One at this time, the following FAQ helps you answer your queries that are related to this discontinuation of Norton One.

Read More
Kudos2 Stats

Product Update - 20.6 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security & Norton 360 20.6.0.27 (2013), and have released the update.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a throttled manner. Currently, this update is only available for English. Other languages will be available shortly. See the below FAQ for details.

Read More
Kudos11 Stats

Norton Security & Norton Security with Backup 22.1 update available

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.1.0.9, and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

Read More
Kudos3 Stats

Norton Mobile Security 3.9.5.2346 for Android- Product Notification

Hi Everyone,

Norton Mobile Security v3.9.5.2346 for Android is now available.To receive the update, simply visit Norton Mobile Security on Google Play.

Read More
Kudos1 Stats

Norton Identity Safe 3.5.27 for iOS - Product Notification

Dear Norton Community,

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 3.5.27 and we have released the patches for our iOS customers.

Read More
Kudos1 Stats

Norton Identity Safe 3.5.29 for iOS - Product Notification

An update for Norton Identity Safe 3.5.29 for iOS is now available on the App Store!  This update fixes the authentication issue when using Touch ID to log in to the vault. Please download it to try this new feature!  

Read More
Kudos9 Stats

Product Update - 21.7 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton AntivirusNorton Internet Security, Norton 360 21.7.0.11 and Comcast Norton Security Suite 21.7 and have released the update. This update is available for all languages.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

Read More
Kudos4 Stats

Product Update - Norton Identity Safe Standalone 2014.7.11.42

We have completed testing our latest update of Norton Identity Safe Standalone  2014.7.11.42 and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

Read More
Kudos2 Stats

Norton Mobile Security 3.10.0.2360 for Android- Product Update Notification

Hi Everyone, Norton Mobile Security v3.10.0.2360 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play Below are the changes introduced in this update: - Compatibility updates - Performance improvements - Fixed minor issues Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
Read More
Kudos13 Stats

Norton Security & Norton Security with Backup 22.2 update available

We have completed testing our latest update of Norton Security and Norton Security with Backup 22.2.0.31, and have released the update.This update is available for all languages. To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a phased manner; See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 & Windows 8/8.1 customers.

Read More
Kudos2 Stats

Norton Security 6.2 for Mac - Product Update Notification

The Norton Security 6.2 for Mac update is now available for download via LiveUpdate. This update is available for all languages.To download it, simply run LiveUpdate.

Note: A reboot is required to apply the patch.

Read More
Kudos5 Stats

Norton Mobile Security 3.10.0.2371 for Android- Product Update Notification

Hi Everyone, Norton Mobile Security v3.10.0.2371 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play. Below are the changes introduced in this update: - Fixed an issue where Android browser hangs or taking long time to show “Malicious Website Blocked” - Call blocking option turns on "Interruptions" in Android 5.x - Device locks after restart when SIM card lock is enabled - Fixed other minor issues Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this pr...
Read More
Kudos1 Stats

Product Update - Norton Identity Safe 4.1.54 for iOS

Hi Everyone, An update for Norton Identity Safe for iOS is now available on the App Store!  The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.1.54 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. 3. What are the languages this update is available for?     English Only. 4. What are the changes in this release? Added a new feature: Auto fill logins in Safari browser...
Read More
Kudos13 Stats

Norton Product Update 22.5.2.15 for Windows 10 Compatibility

We are pleased to announce that a Windows 10 compatibility update is now available for Norton Products, updating the version to 22.5.2.15. The following products and versions will receive the Norton 22.5.2.15 update:

Norton Security v22
Norton Security with Backup v22
Norton Internet Security, Norton AntiVirus & Norton 360 v22

Norton Internet Security, Norton AntiVirus & Norton 360 v21
Comcast Norton Security Suite v21
Norton Internet Security, Norton AntiVirus & Norton 360 v20
Norton Internet Security, Norton AntiVirus & Norton 360 v19
Norton Internet Security, Norton AntiVirus & Norton 360 v18

 

Read More
Kudos3 Stats

Product Update - Norton Mobile Security 3.11.0.2625 for Android

Hi Everyone, Norton Mobile Security v3.11.0.2625 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play Below are the changes introduced in this update: - Fixed minor issues Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
Read More
Kudos2 Stats

Norton Family parental control 3.4.2.50 for Android - Product Update Notification

The Norton Family team has released version 3.4.2.50. To receive the update, simply visit Norton Family parental control on Google Play. This update is available for all languages.  To find if you have the latest version, please go to your Android device, click Menu -> Settings -> Applications -> Manage applications -> Norton Family.  Norton Family 3.4.2.50 for Android What are the changes in this release? Norton Family now supports App Supervision and Time Supervision for the latest Android builds. Other minor bug fixes. Please visit  Norton Family forum board to post yo...
Read More
Kudos4 Stats

Product Update - Norton Halt 5.2 for Android

Hi Everyone, An update for Norton Halt 5.2 for Android is now available on the Google Play. The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 5.2.0.139 for Android. 2. How can I receive this update?     To receive the update, simply visit Norton Halt exploit defender on Google Play.  3. What are the languages this update is available for?     English Only. 4. What are the changes in this release? Stagefright vulnerability detection Minor bug fixes 5. Where can I post my queries?     Visit our Other Mobile Pr...
Read More
Kudos2 Stats

Product Update - Norton Identity Safe 3.5.0.634 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe v3.5.0.634 for Android with added new features and bug fixes.

Read More
Kudos4 Stats

Norton Security 6.4, Norton Internet Security 5.8 & Norton AntiVirus 12.8 for Mac El Capitan (OSX10.11) Compatibility

We are pleased to announce that a Macintosh El Capitan (OSX10.11) compatibility update is now available for Norton Security 6.4, Norton Internet Security 5.8 and Norton AntiVirus 12.8. This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all languages. A reboot is required to apply the patch. Note: Apple has not yet released Macintosh El Capitan (OSX10.11) officially. To verify you have received the new update, from the Norton Security product, from the Menu, click Norton Security -> About Norton Security. The client update is...
Read More
Kudos3 Stats

Product Update - Norton Identity Safe 4.2.17 for iOS

Hi Everyone,

An update for Norton Identity Safe 4.2.17 for iOS is now available on the App Store! 

Read More