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Community.Norton.Com: End of Life for TLS 1.0 and 1.1 support

As of November 21st of 2018, Our Norton Community Forums (https://community.norton.com) website will no longer support the older version browsers TLS 1.0 and TLS 1.1 encryption protocol.

What is TLS?

Transport Layer Security (TLS) is a cryptographic protocol used to establish a secure communications channel between two systems. It is used to authenticate one or both systems, and protect the confidentiality and integrity of information that passes between systems. It was originally developed as Secure Sockets Layer (SSL) by Netscape in the early 1990s. Standardized by the Internet Engineering Taskforce (IETF), TLS has undergone several revisions to improve security to block known attacks and add support for new cryptographic algorithms, with major revisions to SSL 3.0 in 1996, TLS 1.0 in 1990, TLS 1.1 in 2006, and TLS 1.2 in 2008.

You can read more details on the PCI Council blog post and Transport Layer Security

How does this impact you?

If your browser does not have TLS 1.2 or higher enabled after November 21st of 2018 when TLS 1.0 and TLS 1.1 is disabled, you will not be able to access any content on https://community.norton.com Norton Community Forums website.

What action is required by Norton Community Forums customers?

If you are using a latest browser version you don’t need to do anything. You can check here for browser TLS 1.2 protocol compatibility. Norton Community Forum customers must be accessing forums website (https://community.norton.com) from one of the below browser version specifications to support TLS 1.2

  • Internet Explorer version 11 or above ( For IE 9 & IE 10 settings should be changed on the customer end to enable TLS1.2 )

  • Google Chrome version 30 or above

  • Mozilla Firefox 27 or above

  • Safari 7 or above

Mobile User:

Norton Community Forums customers accessing Forums site through a mobile platform, it must belong to the following specifications:

  • Google Android version 4.1 or above

  • iOS 5.1 or above

  • Windows Phone 8.1 or above

If you have any questions, please post in Forum Feedback board.