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Discontinuation of Norton Anti-Theft

As of December 2, 2014, Norton Anti-Theft will be discontinued. The following FAQ's helps you answer your queries that are related to this End-of-Life announcement.

FAQ's:

  • What is happening?
    As part of a portfolio simplification process, starting December 2, 2014, we are phasing out some of our old products, including Norton Anti-Theft.
     
  • What is the timeline for this change?
    We will complete this process in two steps:
     - On December 2nd, 2014, we will stop selling new subscriptions to Norton Anti-Theft.
     - On June 1st, 2015, we will stop allowing subscription renewals to Norton Anti-Theft.
     
  • How does this announcement affect me?

        Your Norton Ant-Theft subscription will continue to work during your current subscription period. When your subscription comes up for renewal, there are two options:
         - If your subscription expires before June 1st, 2015: You will be able to renew your Norton Anti-Theft subscription one last time.
         If your subscription expires after June 1st, 2015: You won't be able to renew your Norton Ant-Theft subscription.

  • I have auto renewal turned on. What happens to me?

         Depending on when your subscription expires, one of the following will happen:
         Before June 1st, 2015, we will renew your product following the standard renewal procedure. There is nothing you have to do.
         After June 1st, 2015, we will turn off Automatic Renewal automatically.

  • What about future system (operating systems) support?

         You can still use Norton Anti-Theft, but please note that we may not be updating the supported operating systems for it. You can check on this page for a list of current operating systems that are supported by Norton Anti-Theft.

  • Where can I find support for Norton Anti-Theft?

         Visit the Norton Anti-Theft support portal, you can find all the needed information and also contact Norton Support for help by Live Chat or phone.

Knowledge base ArticleEnd-of-Life announcement of Norton Anti-Theft