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End-of-Life announcement for Norton Privacy Manager

Norton Privacy Manager has been discontinued and support for Norton Privacy Manager will end on April 30, 2021. The following FAQ may answer your queries related to this announcement.

Why is NortonLifeLock retiring Norton Privacy Manager?

We strive to provide industry-leading and relevant security to help protect your devices and the information on them. From time to time, we assess our offerings and features to ensure value to our consumers and partners.

As a result, we have decided to retire Norton Privacy Manager and support will end on April 30, 2021.

Is there a replacement for Norton Privacy Manager?

Currently, we are unable to offer an alternative solution for Norton Privacy Manager.

What happens to my Norton Privacy Manager app after April 30, 2021?

You will no longer receive support or product updates.

By April 30, 2021, please notify your contact, who have your Sudo* virtual profile contact information and provide them with an alternative telephone and email address to ensure that you continue to receive email, texts, phone calls and voice messaging.

How to backup my data in the Norton Privacy Manager app?

Because Norton Privacy Manager encrypts your data, we do not offer a way to download your text messages, emails, voice messages, logins and notes. If you want to backup this information, you can do it manually.

  • Logins and Notes: You can copy and paste the information and store it directly to your device.

  • Voice messages: You cannot backup or save your voice messages.

  • Text Messages: You can manually forward the selected text messages to a phone number of your choice by using copy/paste.

  • Emails: You can manually forward the emails that you want to save by using the forward option in 'Email' on Norton Privacy Manager.

  • Contacts: You can directly add the selected contacts to your device contacts.

For more information, please visit End-of-Life announcement for Norton Privacy Manager KB article.