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Norton Compatibility and Windows 10

Hi everyone,

Windows 10 is now officially released! This article will guide you through the Norton compatibility with Windows 10.

BEFORE UPDATING TO WINDOWS 10
 

Question: I'm running Norton 22.5.2.15. What do I need to do with my Norton product?
Answer: Nothing. You're all set to upgrade to Windows 10. Version 22.5.2.15 of all Norton Products are designed to be compatible with Windows 10.

Question: I'm running Norton Security 22.2, or NIS/NAV/N360 versions 18.x, 19.x, 20.x, or 21.x. What do I need to do?
Answer: For Norton Security, run LiveUpdate manually to receive the 22.5.2.15 update. For the older products, visit the Norton Update Center to receive version 22.5.2.15.
 

AFTER UPDATING TO WINDOWS 10
 

Question: I'm running Norton 22.5.2.15. What do I need to do with my Norton product?
Answer: Nothing. You should see your Norton Product functioning properly on Windows 10.

Question: I'm running Norton Security 22.2, or NIS/NAV/N360 versions 18.x, 19.x, 20.x, or 21.x. What do I need to do?
Answer: This is a bit more complicated. We've created an article to walk you through the process. CLICK HERE.

Question: I'm running Norton Security 22.2, or NIS/NAV/N360 versions 18.x, 19.x, 20.x, or 21.x, but I don't see the files listed in the above article. Help!
Answer: Not to worry. You can get your Norton product back on your system. Visit this article for instructions on downloading and installing your product again.

Question: I'm running Norton 22.5.2.15 in my Windows 10. Why is my Norton Identity Safe not working with Microsoft Edge browser?
Answer: Norton Identity Safe is currently incompatible with the Microsoft Edge. Visit this article for more details.
 


NORTON PRODUCTS THROUGH AN INTERNET SERVICE PROVIDER


Question: My Norton product is from my Internet Service Provider (ISP). How do I get a Windows 10 compatible version?
Answer: Different ISP partners are updated in different ways:


If your question about Norton and Windows 10 compatibility isn't covered in the above questions, or if the answers don't help resolve your situation, please visit our NIS/NAV/N360 board or Norton Security board and post your question. Our forum experts are here to help.