• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced
Kudos2 Stats

Norton Security 7.5 for Mac is now available!

Hi Everyone,

Norton Security 7.5 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate.

To verify you have the update, launch the Main User Interface, click on Help, and select About.

Below FAQ's addresses some common questions:

1. How can I download this update?

  • This patch is available via LiveUpdate.

2. What are the languages this update is available for?

  •    All supported languages.

3. What's new?

  • Support for macOS 10.13 High Sierra

4. Changes & Bug Fixes

  • Changes:
    • New installation flow to comply with the Secure Kernel Extension Loading (macOS High Sierra 10.13 introduces a new feature that requires user approval before loading newly-installed third-party kernel extensions [KEXTs])
      • Install the Norton Product
      • Click on Open Now in the KEXT wizard to update preferences
      • Click on Continue to open Security & Privacy preferences 
      • In the Security & Privacy window -> under General tab -> Click on the Lock icon -> When prompted enter your admin username and password to Unlock
      • Click on Allow corresponding to the Symantec message.
      • Click OK to update preference
      • Once validated the preferences successfully updated screen with Restart button would appear.
      • Please click on Restart
  • Bug Fixes:
    • Fixed an issue where customers are seeing "Error: We are sorry. It seems like something went wrong with the installation of the product..." while installing the Norton product.
    • Fixed an issue where "Error: Norton Security is unable to continue. Please restart your Mac to stay protected..." appears during scan
    • Fixed an issue where "Error: Unable to run LiveUpdate" occurs during LiveUpdate

Note: A reboot is required

If you have any questions, feel free to let us know on the Norton for Mac forum board.