• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced
Kudos3 Stats

Norton WiFi Privacy VPN Now Offers Protection for Multiple Devices: Macs, PCs, Smartphones and Tablets

​Following the successful launch of the Norton WiFi Privacy VPN app for Android and iOS smartphones and tablets last summer, Norton is proud to launch its new version that adds Windows PC and Apple Mac compatibility, plus simultaneous coverage for multiple devices. ​While public Wi-Fi is convenient, it’s never safe. Sending data over the Web when using an unsecured Wi-Fi hotspot exposes your most sensitive information - such as passwords, photos, and credit card numbers - to hackers and identity thieves. Norton WiFi Privacy is a Virtual Private Network (VPN) that protects the data you sen...
Read More
Kudos5 Stats

Norton Identity Safe extension for Microsoft Edge now Available

We are excited to announce that Norton Identity Safe extension for Microsoft Edge browser is now available for install from Windows Store. The new Norton Identity Safe extension is compatible ONLY for Windows 10 Creators Update or higher.

Read More
Kudos1 Stats

Norton Identity Safe 4.5.96 for iOS

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 4.5.96​ and we have released the patches for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.5.96 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or Download from i...
Read More
Kudos2 Stats

Norton Mobile Security 3.11.1 for iOS is now available!

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.1​ and we have released the patches for our iOS customers.

Read More
Kudos2 Stats

Norton Mobile Security 3.19 for Android is now available!

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.19.0.3236​ update for our Android customers.

Read More
Kudos2 Stats

Norton Identity Safe 4.6.108 for iOS

New Norton Identity Safe 4.6.108 for iOS with Improved user experience on iPhone 6 and newer devices 

Read More
Kudos3 Stats

Norton Mobile Security 3.20 for Android is now available!

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.20.0.3291 update for our Android customers.

Read More
Kudos1 Stats

Norton WiFi Privacy 1.2 Update Available for Windows and Mac

Hi Everyone, Norton WiFi Privacy 1.2 Update Available for Windows and Mac. The FAQ's below addresses some common questions: 1. What is the version number for this patch?     - Windows PCs: Norton WiFi Privacy 1.2.162     - Mac: Norton WiFi Privacy 1.2.364 2. How can I receive this update?     Customer will receive an update prompt and has to follow the onscreen instructions to apply update.  3. What are the changes in this release? "Install on another device” now available in-app Bug fixes 4. Where can I post my queries?     Visit our Other Norton Products forum to post your qu...
Read More
Kudos7 Stats

Norton Mobile Security 3.22.0.3322 for Android

We are happy to announce that the Norton Mobile Security team has released Norton Mobile Security 3.22.0.3322 update for our Android customers.

Read More
Kudos2 Stats

Norton Mobile Security 3.11.2 for iOS is now available!

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.11.2​ and we have released the patches for our iOS customers.

Read More
Kudos1 Stats

Norton WiFi Privacy 2.4 Update Available for iOS

Norton WiFi Privacy 2.4.0.1238 Update Available for iOS

Read More
Kudos2 Stats

Norton Family 4.4.1 for Android is now available!

Norton Family 4.4.1 for Android is now available!

Read More
Kudos2 Stats

Norton Family 3.6.5 for Windows is now Available!

Norton Family 3.6.5 for Windows is now Available! 

Read More
Kudos2 Stats

Norton Family 1.7.0 for iOS is now Available!

Norton Family 1.7.0 for iOS is now Available!

Read More
Kudos5 Stats

Norton Mobile Security 4.0.0.4024 for Android

Norton Mobile Security 4.0.0.4024 for Android

Read More
Kudos4 Stats

Norton Identity Safe 5.2 extension update for Google Chrome

Norton Identity Safe version 5.2 is now available as a new browser extension in Google Chrome.

Read More
Kudos3 Stats

Norton Mobile Security 4.0.1.4038 for Android

New Norton Mobile Security 4.0.1 build 4038 update for our Android customers.

Read More
Kudos4 Stats

Norton Mobile Security 4.0.1.4039 for Android

New Norton Mobile Security 4.0.1 build 4039 update for our Android customers.

Read More
Kudos3 Stats

Norton WiFi Privacy 1.3 update for PC and Mac

Norton WiFi Privacy 1.3.192 for Windows and Norton WiFi Privacy 1.3.417 for Mac updates are now available for all supported languages. 

Read More
Kudos2 Stats

Norton Identity Safe 5.1.0 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 5.1.0 and we have released the patches for our Android customers.

Read More
Kudos1 Stats

Norton WiFi Privacy 2.5 update for iOS and Android

Norton WiFi Privacy 2.5 update for iOS and Android with new user Interface (UI) released for all supported languages. 

 

Read More
Kudos6 Stats

Announcing Norton Identity Safe 5.3 update

New Norton Identity Safe 5.3.8.5 extension update available for Mozilla Firefox, Google Chrome, Safari and Microsoft Edge browsers!

Read More
Kudos2 Stats

Announcing Norton Clean 1.4.2.72 update for Android

Announcing Norton Clean 1.4.2.72 update for Android

Read More
Kudos1 Stats

Announcing Norton Identity Safe 5.1.1 for Android

Norton Identity Safe 5.1.1.935 for Android

Read More
Kudos3 Stats

Norton Identity Safe 5.0.197 for iOS

Norton Identity Safe 5.0.197 for iOS

Read More
Kudos3 Stats

Norton Family 4.6 for Android is now available!

Norton Family 4.6 for Android is now available!

Read More
Kudos3 Stats

Announcing Norton WiFi privacy 1.4 update for PC and Mac

Norton WiFi privacy 1.4 update for PC and Mac

Read More
Kudos2 Stats

Announcing Norton Family 4.8 update for Android

We are releasing Norton Family 4.8.0.14 update for Android. Note: This update is being released in phased manner. 

Read More
Kudos7 Stats

Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

Read More
Kudos5 Stats

Announcing Norton Security 7.7 update for Mac

Announcing Norton Security 7.7 for Mac update available now!

Read More
Kudos2 Stats

New Norton Password Manager website

Announcing new Norton Password Manager website!

Read More
Kudos3 Stats

Announcing Norton Family 3.7.0.55 update for Windows

Announcing Norton Family 3.7.0.55 update for Windows

Read More
Kudos1 Stats

Announcing Norton Family 1.7.3 update for iOS

Announcing Norton Family 1.7.3 update for iOS

Read More
Kudos2 Stats

Announcing Norton App Lock 1.3 update for Android

Norton App Lock 1.3.0.329 update for Android

Read More
Kudos1 Stats

Announcing Norton WiFi Privacy 2.5.2 update for iOS

We are releasing Norton WiFi Privacy 2.5.2 update for iOS

Read More
Kudos4 Stats

Announcing Norton Security 6.7.1 patch update for Mac

Norton Security 6.7.1 update available for customers running Norton Security 6.x  via LiveUpdate

Read More
Kudos5 Stats

Announcing Norton Identity Safe 5.2.2 for Android

We are releasing Norton Identity Safe 5.2.2.955 for Android.

Read More
Kudos3 Stats

False Positive detection for Bing.com

Dear Norton Customers, Earlier this evening we learned Norton Security was alerting users of a Web Attack when visiting MSN.com and Bing.com. A sample screenshot is shown here:  We discovered there was an error in the definition released this afternoon, Friday, July 13, 2018, which incorrectly listed MSN.com and Bing.com as an unsafe domain. We released a fix via Live Update this evening and the issue is now resolved. Both MSN.com and Bing.com are safe sites to visit. If you have any concerns, please contact our support team.
Read More
Kudos4 Stats

Announcing Norton App Lock 1.3.0.332 update for Android

We are releasing Norton App Lock 1.3.0.332 update for Android

Read More
Kudos1 Stats

End of Service - Norton Shopping Guarantee for Norton Security Users

Thank you for participating in the Norton Shopping Guarantee pilot program via your Norton Security toolbar. Please be advised that the pilot program will be ending on June 29th, 2018

Read More
Kudos6 Stats

Announcing Norton Identity Safe 5.2.3 for Android

We are releasing Norton Identity Safe 5.2.3.958 for Android

Read More
Kudos3 Stats

Community.Norton.Com: End of Life for TLS 1.0 and 1.1 support

As of November 21st of 2018, Our Norton Community Forums (https://community.norton.com) website will no longer support the older version browsers TLS 1.0 and TLS 1.1 encryption protocol.

Read More
Kudos4 Stats

Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
Read More
Kudos1 Stats

Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
Read More
Kudos1 Stats

Announcing Norton Security 7.8.1 update for Mac

We have released Norton Security 7.8.1 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

Read More
Kudos8 Stats

Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

Read More
Kudos4 Stats

Product Update - Norton Utilities 16.0.3 available now

We have released Norton Utilities 16.0.3.53 inline update via Smart Update.  

Read More
Kudos3 Stats

Announcing Norton 22.15.1 Update for Windows

Norton Security 22.15.1.8 patch update is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

Read More
Kudos2 Stats

Announcing Norton Family 4.8.1 update for Android

We are releasing Norton Family 4.8.1 update for Android

Note: This update is being released in phased manner. 

Read More
Kudos0

End-of-Life announcement for Norton ConnectSafe

On November 15th, 2018, Norton ConnectSafe is being retired and will no longer be available for use. This FAQ helps answer your questions that are related to this announcement.

Read More