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Firefox 38 Support for Norton Toolbar

Hi Everyone, The Norton Toolbar is now compatible with Firefox 38. We have released a Firefox 38 compatibility patch for Norton Security 22.2.0.31,Norton Security with Backup 22.2.0.31. The patch is also available for the Norton Internet Security, Norton 360, Comcast Norton Security Suite 21.7, Norton Internet Security, Norton 360 20.6 and Norton Identity Safe standalone products which is available via Live Update. The versions for this compatibility update are as follows: Norton Security, Norton Security with Backup 22.2.0.31: Norton Toolbar: 2015.2.1.13 Note: This patch does not...
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Kudos4 Stats

Norton Toolbar Update 2014.7.8.25 for Google Chrome

We have released a Norton Toolbar 2014.7.8.25 update for Norton Identity Safe Standalone to support the Google Chrome policy change that discontinues the use of NPAPI (Netscape Plugin API) technology. The Norton Toolbar extension update for Norton 21.6 products is released for all customers today in Google chrome store. This patch is released as a part of Norton 21.6 update which is available via LiveUpdate. Once the Norton Toolbar extension named “Norton Toolbar Security” has been updated to version 2014.7.8.25, then the Norton 21.6 patch may be applied via LiveUpdate. These two Norton Toolbar Update for Google Chrome and Norton 21.6 product update  work in concert to bring the user up to the latest and greatest support for Chrome. 

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Announcing Norton 22.14.2.13 update for Windows

Norton Security 22.14.2.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate.

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Norton Mobile Security 4.1.0 for Android is now available!

Hi Everyone, Norton Mobile Security 4.1.0 for Android is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.1.0.4061 2. How can I receive this update?  To receive the update, simply visit-  Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Improved ransomware protection helps detect and stop active ransomware attacks on your Android device. Expanded web protection for in-app browsers such as LINE, Snapchat and Instagram. Minor User Interface updates t...
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Norton 22.9.4 Product Update available now

Norton Security 22.9.4.8 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the update for Norton Security 22.9.4.8, launch the Main User Interface, click on Help, and select About. The FAQs below answer...
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Firefox 32 Support for Norton Toolbar

Hi Everyone, We have released a Firefox 32 compatibility patch for Norton Internet Security 21.5, Norton 360 21.5 and Comcast Norton Security Suite 21.5 which is available via LiveUpdate. The patch is also available for the Norton 2013, Norton 2012 and Norton Identity Safe standalone products. The versions for this compatibility update are as follows: Norton Internet Security, Norton 360 & Comcast Norton Security Suite  21.5.0.19    Norton Toolbar: 2014.7.7.13    Note: For the 21.x update, this patch does not requ...
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Norton Identity Safe 5.2 extension update for Google Chrome

Norton Identity Safe version 5.2 is now available as a new browser extension in Google Chrome.

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Announcing Norton 22.16.2 update for Windows

Norton Security 22.16.2.22 update is now available via LiveUpdate.

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Norton 22.17.2.47 for Windows is now available!

Norton Security 22.17.2.47 update is now available via LiveUpdate.

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Norton Security 22.7 Public Beta Has Begun!

The Public Beta of Norton Security 22.7 for PC has begun. We are really excited about our newest release of Norton Security. You can access the beta builds by going to the Norton Beta Center

Please give us your feedback on Norton Security 22.7. Post your issues, suggestions, questions, or anything related to the Norton Security product on the Norton Public Beta Forums. We want this product to be of best quality when we release it. 

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Norton Mobile Security 3.13 for Android now available!

Hi Everyone, An update for Norton Mobile Security 3.13 for Android is now available on the Google Play! The FAQ below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.13.0.3041 for Android. 2. How can I receive this update?     We are deploying the update in a phased manner. We have released the patch to randomly selected customers, and will then monitor our telemetry, as well as this forum, for any problems or issues.  Once we have confirmed the effectiveness of the patch, we will mak...
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Kudos9 Stats

Announcing Norton 22.16.3.21 update for Windows

Norton Security 22.16.3.21 update is now available via LiveUpdate.

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Kudos5 Stats

Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
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Kudos13 Stats

IPS “Outbound Traffic Detected” alert

Hi Everyone, Over the last couple of months we have been noticing a lot of reports connecting an Intrusion Prevention System (IPS) “Outbound Traffic Detected” alert to a recommendation to run Norton Power Eraser and so I’ve spent some time investigating the issue and have discovered a few issues. Some we have already fixed and another fix is coming shortly. I wanted to take this opportunity to share with you what I discovered and what fixes we are putting in place. First I’d like to thank you for been patient with the repeated alert notification issue! We understand that our response is ...
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Kudos5 Stats

Norton 22.17 for Windows is now available!

Norton Security 22.17.0.183 update is now available via LiveUpdate.

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Norton Toolbar Update 2015.2.1.11 for Google Chrome

  Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup 22.2.0.31: Norton Security Toolbar: 2015.2.1.11 Norton Internet Security and Norton 360 21.7.0.11: Norton Security Toolbar: 2014.7.12.12 Norton Internet Security and Norton 360 20.6.0.27 Norton Security Toolbar: 2013.4.15.8 Norton Identity Safe Standalone: Norton Security Toolbar: 2014.7.12.12 Below are the ch...
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Kudos1 Stats

Have you seen new offerings on Norton.com? It’s a beta test!

A small group of users in the U.S. are being directed to test comprehensive plans on Norton.com. We’re looking forward to learning from them. Not everyone will have this opportunity since it’s a beta test. Stay tuned for more exciting product news!
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Norton Toolbar Update 2017.0.0.4 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.8:  Norton Security Toolbar : 2017.0.0.4 List of Fixes: Fixed an issue where the Norton Toolbar automatically disappears when visiting 'docs.google.com' Note: There is no change in Toolbar version for IE and Firefox. Please feel free to post your queries in the Norton Toolbar / Norton Identity Safe ...
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Kudos6 Stats

Product Update - Norton Mobile Security 3.11.0.2511 for Android

Hi Everyone, Norton Mobile Security v3.11.0.2511 for Android is now available. To receive the update, simply visit Norton Mobile Security on Google Play. Below are the changes introduced in this update: Enhancements: Web Protection now supports the Firefox, Opera browsers. Location feature will now have accuracy and device battery information. Sneak Peek feature will now have device battery information. E-mail notification will now be sent when an attempt to unlock the device is made. Bug fixes: App Advisor triggers the TalkBack feature in Nook HD+ Backup UI is not rendered pro...
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Kudos4 Stats

Norton WiFi Privacy is now Norton Secure VPN!

Introducing Norton Secure VPN, a new name for the same protection that helps ensure your most sensitive information remains hidden from prying eyes. With all the same features as before, Norton Secure VPN will help encrypt the data you send and receive so that your information stays secure and private. For any queries regarding Norton Secure VPN, please create a thread in the Other Mobile Products board.
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Kudos5 Stats

Norton 22.9.3 Product Update available now

Norton Security 22.9.3.13 is now available via LiveUpdate. As with our previous updates, this version is being released in a phased manner. This update is available in all supported languages. To download it, simply run LiveUpdate. This update is available for the following Norton products: Norton Security (Standard, Deluxe, Premium) Norton Security with Backup Norton Internet Security Norton 360 Norton Antivirus Norton Security Suite To verify you have the update for Norton Security 22.9.3.13, launch the Main User Interface, click on Help, and select About. The FAQs below answ...
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Kudos2 Stats

Norton Identity Safe 2.0.65 Add-on Update for Firefox

Norton Identity Safe 2.0.65 Add-on update for Mozilla Firefox browser is now available. This Norton Identity Safe update for Firefox has a lot of great new features (detailed below) that we're excited to share with you. This update is available via Firefox browser extension version check. If Norton Identity Safe add-on "Automatic Update" set to "Off", Please run "Check for Updates" option to receive the update from Firefox browser. This update is available in all supported languages.  Note: This patch does...
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Discontinuation of Norton Anti-Theft

As of December 2, 2014, Norton Anti-Theft will be discontinued. The following FAQ's helps you answer your queries that are related to this End-of-Life announcement.

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Norton Security 7.0 for Mac is now Available!

Hi everyone, We are glad to announce that we have completed testing our latest version of Norton Security for Mac which is now available to download. To download it, Please visit http://www.norton.com/setup Norton Security 7.0 for Mac Few visible changes with this release: Notification Center Integration: Notifications from Norton that previously used to use a proprietary Norton ‘toaster’ mechanism have been migrated to leverage the OSX native Notification Center.  This will enable you to see all of your current and historical notifications at a glance. It will also give you more c...
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Kudos3 Stats

Norton Toolbar Update - Browser Improvement Patch

Hi Everyone, The Norton Toolbar team has released a patch for browser improvements & Stability The versions for this update are as follows: Norton Identity Safe Standalone:                 Firefox: Norton Security Toolbar: 2014.7.12.23                 Google Chrome: Norton Security Toolbar: 2014.7.12.21                 Internet Explorer: Norton Security Toolbar: 2014.7.12.23 Note: This patch requires a machine reboot. Norton Internet Security and Norton 360 21.7.0.11:                 Firefox: N...
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Product Update - Norton Identity Safe Standalone 2014.7.11.42

We have completed testing our latest update of Norton Identity Safe Standalone  2014.7.11.42 and have released the update. This update is available for all languages. To download it, simply run LiveUpdate. See the below FAQ's for details. A reboot will be required for Windows XP, Vista, Windows 7 and Windows 8/8.1 customers.

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Norton Toolbar Update - SafeWeb Annotations Issue

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore Norton Security Toolbar: 2015.5.0.121  No Reboot Required Norton Internet Security, Norton 360 2014 (21.7.0.11) Product: Norton Security Toolbar - 2014.7.12.30 Norton Internet Security, Norton 360 2013(20.6.0.27) Product:        Norton Security Toolbar - 2013.4.15.17  Iden...
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New Norton AntiVirus Basic is Now Available!

The new Norton AntiVirus Basic is now available on Norton online stores.  Are we just bringing Norton AntiVirus back? Though similar in name, Norton AntiVirus and Norton AntiVirus Basic are not the same. The new Norton AntiVirus Basic has different features and benefits from Norton AntiVirus. Please visit Norton AntiVirus Basic product page to learn about the benefits the product has to offer.  Where will the product be available? United States United Kingdom Canada - English / French France Germany Australia New Zealand Visit Norton Internet Security | Norton 360 | Norton Ant...
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Kudos3 Stats

Norton WiFi Privacy 1.3 update for PC and Mac

Norton WiFi Privacy 1.3.192 for Windows and Norton WiFi Privacy 1.3.417 for Mac updates are now available for all supported languages. 

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Kudos2 Stats

Product Update - 20.6 of Norton Antivirus, Norton Internet Security & Norton 360

We have completed testing our latest update of Norton Antivirus, Norton Internet Security & Norton 360 20.6.0.27 (2013), and have released the update.To download it, simply run LiveUpdate. As with our previous updates, this version is being released in a throttled manner. Currently, this update is only available for English. Other languages will be available shortly. See the below FAQ for details.

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Norton Toolbar Update 2015.5.0.116 for Google Chrome

Hi Everyone, The Norton toolbar for Google Chrome browser has been updated in the Chrome Webstore The patch updates the following products: Norton Security, Norton Security with Backup, Norton Internet Security, Norton Antivirus, Norton 360 22.5.0.124 Norton Security Toolbar: 2015.5.0.116 Note: This patch also targets Norton Security, Norton Security with Backup 22.2.0.31 Below are the changes and fixes: The update carries fixes for the issues reported in the below forum thread: http://community.norton.com/en/forums/identity-safe-obscures-top-...
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Norton Security 6.4, Norton Internet Security 5.8 & Norton AntiVirus 12.8 for Mac El Capitan (OSX10.11) Compatibility

We are pleased to announce that a Macintosh El Capitan (OSX10.11) compatibility update is now available for Norton Security 6.4, Norton Internet Security 5.8 and Norton AntiVirus 12.8. This update is available via LiveUpdate. To download it, simply run LiveUpdate. This update is available for all languages. A reboot is required to apply the patch. Note: Apple has not yet released Macintosh El Capitan (OSX10.11) officially. To verify you have received the new update, from the Norton Security product, from the Menu, click Norton Security -> About Norton Security. The client update is...
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Norton 22.17.1.50 for Windows is now available!

Norton Security 22.17.1.50 update is now available via LiveUpdate.

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Norton Toolbar Update 2015.2.0.22 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated which is available via LiveUpdate.  The versions for this update are as follows: Norton Security, Norton Security with Backup 22.1.0.9: Norton Security Toolbar: 2015.2.0.22 Note: This patch does not require reboot on Win7 & Win 8 machines Norton Internet Security and Norton 360 21.6.0.32: Norton Security Toolbar: 2014.7.10.28 Note: This patch does not require reboot on Win7 & Win 8 machines Norton Internet Security and Norton 360 20.6.0.27 Norton Security Toolbar: 2013.4.14.25 Norton Ident...
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Norton Security 7.6 for Mac is now available!

Hi Everyone, Norton Security 7.6 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on Help, and select About. Below FAQ's addresses some common questions: 1. How can I download this update? This patch is available via LiveUpdate. 2. What are the languages this update is available for?    All supported languages. 3. What's new? Introducing Norton Clean for Mac - More details New installation flow to authorize Norton Kernel Extension. New standalone browser extensions ...
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Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
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Announcing Norton Mobile Security 4.3.1 for Android

We have release Norton Mobile Security 4.3.1 build 4260 update for Android in all supported languages. 

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Norton App Lock 1.0 for Android is now Available!

Hi Everyone, Norton App Lock, from the makers of award-winning Norton Security. Add lock-down security to keep your private information private. You’ve got lots of sensitive information in the apps you rely on. Many times, even apps that store pictures, track fitness routines, or control remote access to your home don’t require a security code to open. Add Norton App Lock, from a leader in digital security, to make sure your private information stays private. Norton ...
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Announcing Norton Security 8.1 update for Mac

We have released Norton Security 8.1.2 build 27 via LiveUpdate for all supported languages.

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Announcing Norton Security 7.9.1 update for Mac

We have released Norton Security 7.9.1 build 11 update for Mac through LiveUpdate. To download this update, simply run LiveUpdate.

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Norton Toolbar Update 2015.2.1.17 for Google Chrome

Hi Everyone, The Norton Toolbar for Google Chrome browser has been updated in the Chrome Webstore The versions for this update are as follows: Norton Security, Norton Security with Backup 22.2.0.31: Norton Security Toolbar: 2015.2.1.17 Norton Internet Security and Norton 360 21.7.0.11: Norton Security Toolbar: 2014.7.12.21 Norton Internet Security and Norton 360 20.6.0.27: Norton Security Toolbar: 2013.4.15.11 Norton Identity Safe Standalone: Norton Security Toolbar: 2014.7.12.21 Below are the changes and fixes: Chrome 43 and Norton Toolbar - "B...
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Kudos7 Stats

Norton Identity Safe is now Norton Password Manager

As a company, we’re committed to protecting against viruses, malware, online tracking, attacks on home Wi-Fi networks, identity theft and more.  As part of that commitment, we’re changing some of our product and feature names to more clearly reflect their functionality and the role they play in providing you with the most comprehensive protection against today’s cyber threats. Starting in September, 2018, we are changing the name of our Norton Identity Safe product to “Norton Password Manager.” You will still have all the same features and benefits you’ve come to rely on−backed by our Mem...
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Norton 22.16.4 update for Windows is now available!

Norton Security 22.16.4.15 update is now available via LiveUpdate.

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Norton Mobile Security 3.9 for Android- Product Notification

We are glad to announce that we have completed testing our latest inline releases of Norton Mobile Security 3.9 and we have released the patches for our Android customers. To receive the update, simply visit Norton Mobile Security on Google Play.

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Norton Security 7.5 for Mac is now available!

Hi Everyone, Norton Security 7.5 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on Help, and select About. Below FAQ's addresses some common questions: 1. How can I download this update? This patch is available via LiveUpdate. 2. What are the languages this update is available for?    All supported languages. 3. What's new? Support for macOS 10.13 High Sierra 4. Changes & Bug Fixes Changes: New installation flow to comply with the Secure Kernel Extension ...
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New Norton Password Manager website

Announcing new Norton Password Manager website!

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Norton WiFi Privacy VPN Now Offers Protection for Multiple Devices: Macs, PCs, Smartphones and Tablets

​Following the successful launch of the Norton WiFi Privacy VPN app for Android and iOS smartphones and tablets last summer, Norton is proud to launch its new version that adds Windows PC and Apple Mac compatibility, plus simultaneous coverage for multiple devices. ​While public Wi-Fi is convenient, it’s never safe. Sending data over the Web when using an unsecured Wi-Fi hotspot exposes your most sensitive information - such as passwords, photos, and credit card numbers - to hackers and identity thieves. Norton WiFi Privacy is a Virtual Private Network (VPN) that protects the data you sen...
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Norton Documentation links

Hi everyone, The Norton Documentation team has compiled the online help links, product manuals and FAQs for Norton Internet Security, Norton Antivirus, Norton 360, Norton Family and Norton Online Backup for easy accessibility. Here is a table with downloadable PDFs and links to FAQs. If you have further queries, please post them to the respective product boards. Norton Security with Backup Download Product Manual (PDF) Norton Security Download Product Manual (PDF) Watch How-To Videos Norton 360 Download Product Manual (PDF) View FAQs Norton Internet Security Download P...
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Introducing New Linux-based Norton Bootable Recovery Tool 2016.1.0

New Linux-based NBRT It is truly a milestone event that we have released a newer version of Norton Bootable Recovery Tool (NBRT). The newer version is designed to run on Linux OS instead of WinPE OS and can be downloaded from the NBRT portal site. The change was necessary due to the expiration of re-distribution rights of WinPE OS. The current WinPE-based NBRT version has been serving for nearly two decades. Over time, NBRT has dealt with many tough-to-remove threats and we understand that NBRT can save the last bacon at unfortunate times. Therefore Norton team decided to invest in the ...
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Kudos0

Discontinuation of Norton SafeWeb Scanner for Facebook

As of February 22, 2016, the Norton SafeWeb Scanner for Facebook app will be discontinued. The following FAQs help to answer your questions about this situation. Norton SafeWeb Scanner for Facebook FAQ Why is Norton SafeWeb Scanner for Facebook being discontinued? Due to recent changes in Facebook Application policies, Facebook no longer provides the information we need to evaluate the content posted by friends or by friends of friends.  As a result, Norton SafeWeb Scanner for Facebook will not detect malicious links posted by others on their Facebook page.   Since the app can no lo...
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