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Norton Family 3.7.2 update for Windows has been released

 Norton Family 3.7.2 has now been released for Windows customers

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Norton Family 4.5 for Android is now available!

Hi Everyone, Norton Family 4.5 for Android is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.5.0.23​ for Android. 2. How can I receive this update? To receive the update, simply visit Norton Family parental control on Google Play To verify if you have the latest version: Click Settings -> About  3. What are the Bug fixes and changes in this release? Contains Google Play Store crash fixes Other minor bug fixes 4. Where can I post my queries?     Visit our Norton Family forum to post yo...
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Norton Family 4.6 for Android is now available!

Norton Family 4.6 for Android is now available!

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Norton Family Free Version - End Of Life

Dear Norton Family customer, Norton Family product will no longer be available as a free subscription offering (Freemium). If you are a Norton Family freemium customer , your subscription will be automatically upgraded to Norton Family Premium for 180 days and you can use all the premium features for free until then and then renew the subscription. Note: All the Norton Family Free/Standard (Freemium) customers will receive an email with a personalized expiry date. If you have any questions, feel free to let us know on the Norton Family forum.
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Norton Family v1.8 for iOS has been released - Norton Family Parental Control is now Norton Family!

Norton Family Parental Control is now Norton Family

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Kudos3 Stats

Norton Identity Safe 5.0.197 for iOS

Norton Identity Safe 5.0.197 for iOS

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Norton Identity Safe 5.1.0 for Android

We are glad to announce that we have completed testing our latest inline releases of Norton Identity Safe 5.1.0 and we have released the patches for our Android customers.

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Kudos3 Stats

Norton Identity Safe 5.1 for iOS is now available!

Norton Identity Safe 5.1 has been released for our iOS customers. Note: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. The FAQs below address some common questions: 1. What is the version number for this patch?     The version number is 5.1.242 for iOS. 2. How can I receive this update?    You can receive the update through Auto Update or by visiting iTunes. Go to Settings -> Help -> About to verify if you have received the update. Or download from iTunes directly here. 3. What are the languages this update is available for? English Japanese 4. Wh...
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Kudos4 Stats

Norton Identity Safe 5.2.0 for Android is now available!

We have released Norton Identity Safe 5.2.0.945 for Android. The FAQ below addresses some common questions: 1. What is the version number for this patch?     Norton Identity Safe 5.2.0.945 for Android  2. How can I receive this update?    To receive the update, simply visit Norton Identity Safe Password on Google Play. Go to Settings -> Help -> About to verify if you have received the update 3. What are the languages this update is available for?         English & Japanese 4. What's new in Build 5.2.0.945?     Bug Fixes & enhancements 5. Where can I post my queries?...
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Norton Identity Safe 5.2 extension update for Google Chrome

Norton Identity Safe version 5.2 is now available as a new browser extension in Google Chrome.

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Kudos7 Stats

Norton Identity Safe is now Norton Password Manager

As a company, we’re committed to protecting against viruses, malware, online tracking, attacks on home Wi-Fi networks, identity theft and more.  As part of that commitment, we’re changing some of our product and feature names to more clearly reflect their functionality and the role they play in providing you with the most comprehensive protection against today’s cyber threats. Starting in September, 2018, we are changing the name of our Norton Identity Safe product to “Norton Password Manager.” You will still have all the same features and benefits you’ve come to rely on−backed by our Mem...
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Norton Mobile Security 4.0.1.4038 for Android

New Norton Mobile Security 4.0.1 build 4038 update for our Android customers.

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Norton Mobile Security 4.0.1.4039 for Android

New Norton Mobile Security 4.0.1 build 4039 update for our Android customers.

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Norton Mobile Security 4.1.0 for Android is now available!

Hi Everyone, Norton Mobile Security 4.1.0 for Android is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 4.1.0.4061 2. How can I receive this update?  To receive the update, simply visit-  Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Improved ransomware protection helps detect and stop active ransomware attacks on your Android device. Expanded web protection for in-app browsers such as LINE, Snapchat and Instagram. Minor User Interface updates t...
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Kudos3 Stats

Norton Mobile Security 4.1.1.4117 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4117 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the bug fixes and changes in this release? Addressed an issue with SIM-Lock Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product
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Norton Mobile Security 4.1.1.4120 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4120 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Kudos2 Stats

Norton Mobile Security 4.1.1 for Android is now available!

Norton Mobile Security 4.1.1 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.1.1.4114 2. How can I receive this update? To receive the update, simply visit Norton Mobile Security on Google Play 3. What are the Bug fixes and changes in this release? Bug fixes Performance enhancements 4. Where can I post my queries? Visit Norton Mobile Security Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product
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Kudos5 Stats

Norton Mobile Security 4.2 for Android is now available!

   Norton Mobile Security 4.2 for Android is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 4.2.0.4148 2. H...
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Kudos2 Stats

Norton Mobile Security 4.4.0.4302 for Android has now been released!

Norton Mobile Security 4.4.0.4302 for Android

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Kudos3 Stats

Norton Mobile Security 3.11.3 for iOS is now available!

Hi Everyone, Norton Mobile Security 3.11.3 for iOS is now available! The FAQ's below addresses some common questions: 1. What is the version number for this patch?     The version number is 3.11.3 for iOS. 2. How can I receive this update?  To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Norton Mobile Security 3.11.4 for iOS is now available!

Norton Mobile Security 3.11.4 for iOS is now available! The FAQs below address some common questions: 1. What is the version number for this patch? The version number is 3.11.4 for iOS. 2. How can I receive this update? To receive the update, simply visit-  iTunes 3. What are the Bug fixes and changes in this release? Minor bug fixes and code enhancements 4. Where can I post my queries? Visit Norton Mobile Security Support Forum to post your queries. Also, visit Norton Mobile KB site to view the Top Solutions for this product.
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Kudos1 Stats

Norton Secure VPN 1.7 for Windows has been released!

We are happy to announce the release of Norton Secure VPN 1.7.0.329 for our Windows customers.

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Norton Secure VPN 3.0 for Android is now available!

Norton Secure VPN 3.0.2 for Android

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Norton Secure VPN 3.0 for iOS is now available!

We are happy to release Norton Secure VPN 3.0.3 to all iOS customers

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Kudos8 Stats

Norton Security Toolbar changes for Google Chrome technology updates

In the coming weeks, Google Chrome will be making changes to its browser technology. As a result, the Norton toolbar will not be supported and soon you will need to access your online vault and password manager through the Norton Identity Safe extension.                             

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Kudos3 Stats

Norton WiFi Privacy 1.3 update for PC and Mac

Norton WiFi Privacy 1.3.192 for Windows and Norton WiFi Privacy 1.3.417 for Mac updates are now available for all supported languages. 

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Norton WiFi Privacy 2.5 update for iOS and Android

Norton WiFi Privacy 2.5 update for iOS and Android with new user Interface (UI) released for all supported languages. 

 

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Norton WiFi Privacy 2.5.3 for Android is now available!

- Norton WiFi Privacy 2.5.3.9374 for Android released in phased manner   Norton WiFi Privacy 2.5.3 for Android is now available for all supported languages.  Note: This update is being released in a phased manner.  The FAQ below addresses some common questions: 1. What is the version number for this update? Norton WiFi Privacy 2.5.3.9420 for Android 2. How can I receive this update? To receive the update, simply visit Norton Wifi Privacy on Google Play 3...
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Norton WiFi Privacy is now Norton Secure VPN!

Introducing Norton Secure VPN, a new name for the same protection that helps ensure your most sensitive information remains hidden from prying eyes. With all the same features as before, Norton Secure VPN will help encrypt the data you send and receive so that your information stays secure and private. For any queries regarding Norton Secure VPN, please create a thread in the Other Mobile Products board.
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Product Update - Norton Utilities 16.0.3 available now

We have released Norton Utilities 16.0.3.53 inline update via Smart Update.  

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Protection against the Coinminer malware

What is CoinMiner malware?   Bitcoinminer is a file-based potentially unwanted application that may use a computer's resources to generate bitcoin blocks. During this activity, it consumes a lot of processing power and make the computer slower than usual. JScoinminer is a web-based detection for a JavaScript cryptocurrency miner that runs in web browsers. The JavaScript coin miner consumes enormous CPU resources, making computer very slow. The JavaScript is loaded in the browser when you visit a webpage hosting the JavaScript. The JavaScript runs as long as you stay on the webpage. As lo...
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Recent Web Attack Alerts from Norton Security

On July 25 2018, Norton became aware on a large scale crypto-jacking attack affecting customers in Brazil.  Norton customers experiencing this attack were seeing repeated blocking alerts from Norton Security.  The alert specifically reads “Norton blocked an Web Attack: JSCoinminer Download 6” or “Norton blocked an Web Attack: JSCoinminer Download 8” (refer to the screenshots in Portuguese below)Web attack notification alerts in Portuguese For Norton Security customers the good news was that they were protected from these attacks.  The alerts are notification to our customers that Norton S...
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Remove Trojan.Zacinlo from your computer

This document provides more information about removing the Trojan.Zacinlo threat from your computer. To remove this threat, run LiveUpdate and apply the patch. Then run a full system scan. Step 1: Run LiveUpdate Start Norton. In the main window, click Security, and then click LiveUpdate. Click Apply Now, to apply the downloaded patch. Click Restart Now to restart the computer. Step 2: Run Full System Scan Start Norton. In the main window, click Security, and then click Scans. In the Scans window, select Full System Scan and click Go. When the scan ...
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